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Lola's - Lola's Selfridges Birmingham Anmeldelser 

856
•
TrustScore 4.5 av 5

4,6

Kakeforretning
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Beliggenhet

Bytt filial

Selfridges & Co, Bullring Shopping Centre, B5 4BP Birmingham, GB

•
+44121 643 2004

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Delicious cakes delivered as promised for a special birthday. A big thank you, everybody loved them. I will be ordering again

Vurdert til 5 av 5 stjerner

Excellent service and an excellent gender reveal cake. It was delicious and very well presented. It looked even better in real life than in the photos. I’m so glad we went with Lola’s and will definit... Vis mer

Vurdert til 5 av 5 stjerner

The best cakes ever! We are long time lovers of Lola’s and chose them for our wedding cake - it was absolutely stunning and we had so many compliments on how nice it tasted! A special thank you to t... Vis mer

Vurdert til 4 av 5 stjerner

Great cakes, never disappoint, we get them for all the family birthdays. My only quibble is that the delivery charges are high. The delivery service is good when we've used it (you can also pick up at... Vis mer

Informasjon om virksomheten

  1. Kakeforretning
  2. Bakeri
  3. Muffinsbutikk
  4. Matlevering på nett
  5. Takeaway
  6. Bryllupskakeleverandør

Om Lola's - Lola's Selfridges Birmingham

Skrevet av virksomheten

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Skrevet av virksomheten

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

Kontaktopplysninger

  • Selfridges & Co, Bullring Shopping Centre, B5 4BP, Birmingham, Storbritannia

  • +44121 643 2004

4,6

Enestående

TrustScore 4.5 av 5

856 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(856)

5 835 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Amazing experience with this company

Amazing experience with this company. I was served by the lovely Penny in Selfridges at The Bullring. She went above and beyond to find me a suitable cake that I needed urgently the next day. Nothing was too much trouble for her and Penny herself was a delight. I will absolutely return the next time I need a cake, which by the way are delicious!

29. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Poppy and Sim was absolutely brilliant

Poppy and Sim was absolutely brilliant. Very happy with the customer service I received. Very bubbly and helpful. Definitely will be coming again. Thanks to both. Happy customer.

29. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

The cakes are very good

The cakes are very good, well made and presented. The customer service at the Lola’s counter in Selfridges Birmingham wasn’t particularly friendly.

9. desember 2025
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Svar fra Lola's - Lola's Selfridges Birmingham

Hello Nick,

Thank you for sharing your feedback with us regarding your recent visit to our Birmingham Selfridges shop location.

Our team is committed to friendly and high quality customer service at all levels and we are sorry to hear that your experience at this shop fell short of those standards.

I will be sure to log this with the relevant stores and area managers to ensure that proper attention and retraining can be provided to the team to ensure that we can improve on this experience for the future.

If you would like to discuss your visit with our team directly, please do not hesitate to contact us directly at hello@lolascupcakes.com.

Kind regards,

Vurdert til 5 av 5 stjerner

Great service great tasting product

The customer service recived from penny was 2nd to none, great knowledge and very helpful.
Everyone really enjoyed the birthday cake probably the best cake tasted to date definitely recommend

12. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Pure Bliss with Every Bite,Lola’s never disappoints

I ordered a Red Velvet cake from Lola’s Cupcakes for delivery and couldn’t be happier with the experience. The ordering process was smooth and straightforward, and the cake arrived right on time, beautifully presented and in perfect condition.

The cake itself was absolutely delicious. The sponge was incredibly soft, rich, and moist, and the cream cheese frosting was smooth, creamy, and perfectly balanced—not too sweet. The flavour was spot on and enjoyed by everyone.Just to note I have been ordering from Lola’s for a good number of years now and the experience has always been great.

6. desember 2025
Vurdert til 5 av 5 stjerner

Excellent birthday cake

Fantastic birthday cake, beautifully made and tasted as good as it looked. Have tried many providers in Birmingham in recent years and this was the best so far. A bit on the expensive side (esp with delivery), but worth the extra for a special occasion when you want to avoid any disappointment.

28. oktober 2025

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