Great value, especially when using my loyalty points and additional loyalty discounts! The cake tasted absolutely lovely, and collection was so easy thanks to the convenient, easy-to-carry box.... Vis mer
Beliggenhet
Bytt filialUnit 5A, 16-19 Canada Square, Canary Wharf, E14 5EQ London, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had such a lovely experience with Lola’s Cakes! Everything looked beautifully presented and tasted even better — light, fresh, and full of flavour. You can feel the care and creativity in every b... Vis mer
The celebration red velvet cake was delicious and looked wonderful for our celebration. Everyone at our party commented on how lovely the cake was. The lady who helped me at your Canary Wharf store... Vis mer
ordered a gender reveal cake 24hrs before the event & was very impressed with the result & quick service. great appearance & taste plus reasonably sized for the amount of people served - was initially... Vis mer
Informasjon om virksomheten
Om Lola's - Lola's Canary Wharf
Skrevet av virksomheten
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrevet av virksomheten
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Kontaktopplysninger
Unit 5A, 16-19 Canada Square, Canary Wharf, E14 5EQ, London, Storbritannia
- +44207 516 0534
4,6
Enestående
595 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Beyond my expectations
I printed a photo on the cake and it was much nicer that I imagined. The quality and the taste both were also very good
6. august 2025
The Black Forrest Cake was delicious…
The Black Forrest Cake was delicious friends and myself were delighted !!! . Definitely recommend it.
1. august 2025
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Online order - Not Fresh
I ordered an expensive birthday cake from Lola’s expecting something special, but unfortunately it was very underwhelming. The cake wasn’t moist, tasted overly sweet, and didn’t feel fresh at all — more like something that had been sitting in a fridge for a while. For the high price point, I expected much better quality. It looked nice, but the taste just didn’t deliver. Definitely not worth the cost, and sadly, I won’t be ordering again.
16. juli 2025
Svar fra Lola's - Lola's Canary Wharf
Hello Suryansh,
Thank you for taking the time to give us your feedback. I am sorry that you have been disappointed on this occasion with your order of the Chocolate Loaded cake.
I can assure you all cakes are baked and prepared fresh for the date of delivery/collection. We do not pre make, store or freeze our cakes.
Our cakes are kept chilled in our vans or at our stores until delivery/collection. We do recommend allowing the cake to come up to room temperature for at least 2-3 hours before serving so that cake is served at its best. Full instructions are stated on the cake box. If consumed chilled the cake can appear to be dry and hard in texture.
If you would like to discuss anything further please feel free to send an email to hello@lolascupcakes.com and we shall be happy to help.
Kind regards,
Very disappointed
Very disappointed, the cake was tiny. For a slice for 15-20 people. The size of the cake for the amount you’re spending is not worth it
20. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lola's - Lola's Canary Wharf
Hello,
Thank you for taking the time to leave your review.
Sadly this review has been made Anonymously so we are not able to understand which item you are discussing.
We at this time we don't have a cake we advertise as being able to serve between 15 - 20.
If you could please email us on hello@lolascupcakes.com so we can understand more and register your feedback to the relevant teams.
Best wishes,
Alice
Birthday incentive
It was my birthday went to pick up my free cupcake and was surprised it was a small cake I received for free. The cake was amazing loved it!
24. juni 2025
Absolutely love love Rainbow
Absolutely love love Rainbow. 2 of the 3 slices were fresh but one was hard hence why the score of 4.
21. juni 2025
Great service and delicious red velvet…
Great service and delicious red velvet birthday cake! Thank you
8. juni 2025
Satisfied with presentation...Cake was exactly as shown in the…
Cake was exactly as shown in the pictures. Very beautiful and tasty cake...
9. juni 2025
Great service and tasty cake
Great service and tasty cake. Wish there were more choices in the gluten and dairy free options. But glad I had options and something available.
9. juni 2025
Didn’t taste as one would have expected…
Didn’t taste as one would have expected especially having tasted the pistachio chocolate bars.
Would not buy again
6. juni 2025
Svar fra Lola's - Lola's Canary Wharf
Hello Shaun,
Thank you for sharing your feedback with us regarding your recent purchase of our Chocolate Pistachio Kunafa Cake.
We're very sorry to hear that this cake did not taste as you expected.
This design was inspired by the viral 'Dubai chocolate bars', which use a filling of pistachio cream and kunafa and was created originally for Eid and Ramadan celebrations before being brought back as part of our regular cake range due to the overwhelming popularity of this cake.
We are sorry again that our adaptation of the viral treat into our Chocolate Pistachio Kunafa Cake was not to your liking and will be sure to log this with our bakery and product development teams.
If you would like to discuss your order with us, you can always reach us directly at hello@lolascupcakes.com.
Kind regards,
Wesley
Best cupcakes ever
Best cupcakes ever ! I made all my friends taste and they love it. We are from France and we love it !
6. juni 2025
Lola nel cuore
I colori dei vostri cup cakes sono molto allegri e accattivanti. Il personale disponibile e sorridente. 9 giorni in giro per Londra ne abbiamo mangiato uno in ogni posto. Solo nel centro commerciale di canary wharf ci hanno presentato il vostro programma fedeltà.
4. juni 2025
A first time and very happy customer
Ordering, notifications, collection process were super easy and smooth! Cake was amazing, thank you!
30. mai 2025
Lola's cupcakes are always great to…
Lola's cupcakes are always great to have, been ordering few times for Company's event, only positive feedback! Delicious cupcakes and great quality and price!
Keep all the great work!
29. mai 2025
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.