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Lola's - Ealing Broadway Anmeldelser 

550
•
TrustScore 4.5 av 5

4,6

Kakeforretning
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Beliggenhet

Bytt filial

Unit 51, Broadway, W5 5JY London, GB

•
01908538798

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I ordered the vegan Victoria sponge for my daughter’s birthday, it arrived in perfect condition, looked fantastic and the tasted wonderful. The cake is very good value as a vegan I struggle to find... Vis mer

Vurdert til 5 av 5 stjerner

I ordered a fresh berry cake from Lola’s Cake for my daughter’s 40th birthday, and it was absolutely FANTASTIC! 🍰 It looked beautiful and tasted even better — everyone loved it. Even my son, who... Vis mer

Vurdert til 5 av 5 stjerner

Ordered a mermaid cake for my daughter’s birthday and it was delicious and moist. I also ordered two boxes of their mini cup cakes which are the perfect size for kids and they were devoured. Really gr... Vis mer

Vurdert til 5 av 5 stjerner

Everything! Ordering was easy, pickup straightforward which worked well as I was ordering from home in Scotland and collecting on my arrival in London. The cake was DELICIOUS! I ate my whole piece a... Vis mer

Informasjon om virksomheten

  1. Kakeforretning
  2. Bakeri
  3. Muffinsbutikk
  4. Matlevering på nett
  5. Takeaway
  6. Bryllupskakeleverandør

Om Lola's - Ealing Broadway

Skrevet av virksomheten

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Skrevet av virksomheten

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

Kontaktopplysninger

  • Unit 51, Broadway, W5 5JY, London, Storbritannia

  • 01908538798

4,6

Enestående

TrustScore 4.5 av 5

550 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,6

Alle anmeldelser

(550)

5 724 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

The customer service I received in the…

The customer service I received in the Ealing branch was horrible there was a very rude blonde man that served me - did not smile, did not engage in any conversation and was frankly quite rude to me and used aggressive language.

6. april 2026
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Svar fra Lola's - Ealing Broadway

Hi Anna,

Thank you for taking the time to leave your review.

I am very sorry to hear of your recent experience.

This does not sound like our usual high quality service here at Lola's and I am very sorry we let you down.

I will log this feedback by our stores manager and area manager to review.

Please reach out to us on hello@lolascucpakes.com if you have any more details to share and we can look into this further.

Please accept our sincerest apology.

Kind regards,
Shona

Vurdert til 4 av 5 stjerner

Gluten free Tiramisu Opera Cake

Ordering the cake on line and service upon collection was excellent.
I ordered the gluten free Tiramisu opera cake which was well presented. In our opinion the cake was a bit dry for a Tiramisu cake. Could have been that bit moister. I know it’s not everybody’s taste but the coffee taste should have been stronger. So I give it a 7 out of 10. Also it would have been nice to have the alcohol option.

22. mars 2026
Vurdert til 5 av 5 stjerner

Amazing cake honestly everyone said how…

Amazing cake honestly everyone said how great it tasted and was shocked when I said it was from Lola’s and not a home baker. Soo happy with it!! Picking up the cake instore was a great experience and was great customer service all around.

14. mars 2026
Vurdert til 3 av 5 stjerner

Staff and store were lovely

Staff and store were lovely, but honestly the cupcakes just weren’t anything special. We got 2 cupcakes and a brownie and they were both quite dry and the icing was somehow dry too and it just wasn’t worth it for the money.

13. mars 2026
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Svar fra Lola's - Ealing Broadway

Hello Callum,

Thank you for taking time to share your review with us.

I am sorry to hear your were disappointed on this occasion.

The cakes should be stored in a fridge when not being served and we recommend taking it out of the fridge for approx. 1-3 hours before serving (depending on the size) to allow them to reach back the right softness and fullness of flavour:)

We do appreciate your feedback and have forwarded this to our the relevant teams to review and take into consideration in the future.

If you'd like to discuss this further, feel free to email us on hello@lolascupcakes.com

Best wishes,
Marta

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