DELIGHTED!!! Extremely EFFICIENT & fast delivery. PERFECT product which has fixed the long-term problem of a sliding porch door. Sadly excessive packaging. Nonetheless, I am so HAPPY TO RECO... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
DELIGHTED!!! Extremely EFFICIENT & fast delivery. PERFECT product which has fixed the long-term problem of a sliding porch door. Sadly excessive packaging. Nonetheless, I am so HAPPY TO RECO... Vis mer
Selskapet har svart
DELIGHTED!!! Extremely EFFICIENT & fast delivery. PERFECT product which has fixed the long-term problem of a sliding porch door. Sadly excessive packaging. Nonetheless, I am so HAPPY TO RECOM... Vis mer
Selskapet har svart
I was given knowledgeable assistance with ordering the products as I didn't know what to order. Also the courier company didn't deliver on time so they sent all the products ordered again. These arri... Vis mer
Selskapet har svart
Ordered a multipoint UPVC door lock at 15:50 and received it the next day, exactly as promised on the website. Excellent service.
Selskapet har svart
Welcome to Lock Shop Direct, the home of the most comprehensive selection of door locks, window locks, safes and door stops you can find online. Featuring some of the most trusted and respected brands in the industry, we offer a catalog of products all designed to make protecting your home or business that much easier. We believe that home owners and business owners should be able to quickly and easily find the perfect security product for them, which is why we strive to provide the widest range of high quality security products, from door handles to padlocks, at competitive prices. Here at Lock Shop Direct we make top customer service on of our primary aims. We want to ensure every customer gets the best possible experience, whether on our website or talking to us in person. Our website is specifically designed to make your online shopping experience as easy, intuitive and hassle-free as possible. With improved navigation and live stock availability displayed on every item we want to make shopping with us a smooth and reliable experience. We do understand, however, that sometimes you want to speak to someone. If you have any questions about your home or business security needs then there is always a friendly, Lock Shop Direct adviser at the end of the phone so feel free to give us call on 0330 174 0851 or email us on info@lockshopdirect.co.uk. We like to provide a quick and efficient service, so any orders we receive online before 5pm will be processed the same day, with a next working day delivery service. All of our deliveries are made in the morning, before 12 noon, so you don't need to wait in the house all day for your order. We also offer free delivery on any orders of £60 or over. We're confident that we have the home security solution for you, so please browse our extensive selection and put your home security needs in hands you can trust.
173 West Road, NE15 6PQ, Newcastle upon Tyne, Storbritannia
Har svart på 66 % av de negative anmeldelsene sine
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Easy ordering process. Prompt order fulfilment.

Svar fra Lock Shop Direct

Svar fra Lock Shop Direct
Locks arrived quickly but unfortunately weren’t suitable for my door (ordered 27/10). I emailed the returns department and heard nothing for over a week. I then called and was told my return would be prioritised, another week passed and still nothing. I emailed them again 4 days ago - no response. It is now the 26/11 and I still have locks they won’t let me return without confirmation from their returns department. Worst online buying experience I have had. Avoid.
Great service and fast delivery

Svar fra Lock Shop Direct

Svar fra Lock Shop Direct

Svar fra Lock Shop Direct
Another day, no lock - no delivery. No response to my emails. My order number Web-495630 (just sent another follow up email). Horrible customer service.
Responses were fast and clear

Svar fra Lock Shop Direct
Very good communication via both email and telephone.

Svar fra Lock Shop Direct
Really helpful on the phone and delivery the next day. Product was great and easy to fit.

Svar fra Lock Shop Direct
NLS managed to deliver my replacement lock the following morning. Great product and service!

Svar fra Lock Shop Direct
Item arrived swiftly within the time frame promised. Very well packaged. Absolutely nothing negative to say.

Svar fra Lock Shop Direct
Once again second attempt to deliver lost in the post lock. No confirmation, no apologies. No tracking number, no nothing. Just the wait expecting for 2nd lock to arrive. Garden unlocked for 3rd week as a result.

Svar fra Lock Shop Direct
Great products and fantastic delivery service (next day) but customer services are terrible and don't do their job or follow up.

Svar fra Lock Shop Direct
Exceeded my expectation of on- line purchasing.

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All good, quality product, would recommend

Svar fra Lock Shop Direct
Good range of quality products, easy to order and speedy delivery.

Svar fra Lock Shop Direct

Svar fra Lock Shop Direct
User-friendly website. Good range of products and the ordering process was straightforward. The delivery time was very quick.

Svar fra Lock Shop Direct
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