I was given knowledgeable assistance with ordering the products as I didn't know what to order. Also the courier company didn't deliver on time so they sent all the products ordered again. These arri... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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DELIGHTED!!! Extremely EFFICIENT & fast delivery. PERFECT product which has fixed the long-term problem of a sliding porch door. Sadly excessive packaging. Nonetheless, I am so HAPPY TO RECO... Vis mer
Selskapet har svart
DELIGHTED!!! Extremely EFFICIENT & fast delivery. PERFECT product which has fixed the long-term problem of a sliding porch door. Sadly excessive packaging. Nonetheless, I am so HAPPY TO RECOM... Vis mer
Selskapet har svart
Good website that enabled easy identification of the correct part. Good price. Fast delivery in a container that ensured no damage to the parts.
Selskapet har svart
Informasjon om virksomheten
- Låsleverandør
- Brannvernutstyrsleverandør
- Nøkkelkopiering
- Låsesmed
- Sikkerhetsutstyrsbutikk
- Leverandør av sikkerhetssystemer
Skrevet av virksomheten
Welcome to Lock Shop Direct, the home of the most comprehensive selection of door locks, window locks, safes and door stops you can find online. Featuring some of the most trusted and respected brands in the industry, we offer a catalog of products all designed to make protecting your home or business that much easier. We believe that home owners and business owners should be able to quickly and easily find the perfect security product for them, which is why we strive to provide the widest range of high quality security products, from door handles to padlocks, at competitive prices. Here at Lock Shop Direct we make top customer service on of our primary aims. We want to ensure every customer gets the best possible experience, whether on our website or talking to us in person. Our website is specifically designed to make your online shopping experience as easy, intuitive and hassle-free as possible. With improved navigation and live stock availability displayed on every item we want to make shopping with us a smooth and reliable experience. We do understand, however, that sometimes you want to speak to someone. If you have any questions about your home or business security needs then there is always a friendly, Lock Shop Direct adviser at the end of the phone so feel free to give us call on 0330 174 0851 or email us on info@lockshopdirect.co.uk. We like to provide a quick and efficient service, so any orders we receive online before 5pm will be processed the same day, with a next working day delivery service. All of our deliveries are made in the morning, before 12 noon, so you don't need to wait in the house all day for your order. We also offer free delivery on any orders of £60 or over. We're confident that we have the home security solution for you, so please browse our extensive selection and put your home security needs in hands you can trust.
Kontaktopplysninger
173 West Road, NE15 6PQ, Newcastle upon Tyne, Storbritannia
- 0330 1740851
- info@lockshopdirect.co.uk
- lockshopdirect.co.uk
4,8
Enestående
231 anmeldelser
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Lock Shop Direct
Thank you for your review!
Very good communication
Very good communication. They made a mistake in the order but were helpful and corrected it quickly.
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lock Shop Direct
Thank you for your review!
Knowledgeable and great service
I was given knowledgeable assistance with ordering the products as I didn't know what to order. Also the courier company didn't deliver on time so they sent all the products ordered again. These arrived next day. Great service!
11. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lock Shop Direct
Thank you for your review!
Good website that enabled easy…
Good website that enabled easy identification of the correct part.
Good price.
Fast delivery in a container that ensured no damage to the parts.
13. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lock Shop Direct
Thank you for your review!
Nothing to add straight forward…
Nothing to add straight forward purchase delivery quick all good
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lock Shop Direct
Thank you for your review!
Very good service
Very good service. Item arrived next-day as requested and lock works 100%.
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lock Shop Direct
Thank you for your review!
Purchase of rebated mortice lock
No complaints whatsoever. Lock was a perfect replacement for the previous one.
7. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lock Shop Direct
Thank you for your review!
great product range
great product range, great delivery, an easy purchase, would happily buy again.
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lock Shop Direct
Thank you for your review!
Excellent!
Excellent web site, easy to find exactly what I wanted, product delivered promptly and was an exact fit as ordered. I would recommend. .
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lock Shop Direct
Thank you for your review!
Prices are very reasonable and item was…
Prices are very reasonable and item was delivered very quickly. I would recommend this retailer.
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lock Shop Direct
Thank you for your review!
Fully recommended
Good price, prompt despatch, good quality product. I would use this company again without a doubt.
9. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lock Shop Direct
Thank you for your review!
Excellent company to deal with
Excellent company to deal with, fast delivery and a great product. Would definitely go back and use them again.
7. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lock Shop Direct
Thank you for your review!
Quick delivery
6. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lock Shop Direct
Thank you for your review!
Truly terrible - NO RETURNS ALLOWED
Truly terrible. They do not allow returns, even if the item is faulty. AVOID!!!
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lock Shop Direct
Hi Olu,
We’re sorry to hear you feel this way and appreciate you taking the time to share your feedback.
We understand you’re requesting a refund; however, under the Consumer Rights Act 2015, where a fault is reported, the retailer is entitled to verify the nature of the issue before determining the appropriate remedy. This is particularly important where the fault may be due to usage rather than an inherent product defect.
As part of this process, we asked for a manufacturer’s report and also offered to arrange a direct call with the manufacturer to help diagnose the issue quickly and accurately. This step is intended to support a fair and efficient resolution for all parties.
We would like to reassure you that we are not refusing assistance, and remain committed to resolving this matter. We are more than happy to continue supporting you through the appropriate process to reach an outcome.
Kind regards,
LockShopDirect
DELIGHTED!!
DELIGHTED!!!
Extremely EFFICIENT & fast delivery.
PERFECT product which has fixed the long-term problem of a sliding porch door.
Sadly excessive packaging.
Nonetheless, I am so HAPPY TO RECOMMEND LOCK SHOP DIRECT! A credit to online selling.
27. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lock Shop Direct
Thank you for your review!
DELIGHTED!!
DELIGHTED!!!
Extremely EFFICIENT & fast delivery.
PERFECT product which has fixed the long-term problem of a sliding porch door.
Sadly excessive packaging.
Nonetheless, I am so HAPPY TO RECOMMEND LOCK SHOP DIRECT! A credit to online selling.
27. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lock Shop Direct
Thank you for your review!
Quick delivery and easy to find the…
Quick delivery and easy to find the right part on the site.
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lock Shop Direct
Thank you for your review!
Great quality items at low proces…
Great quality items at low proces compared to other suppliers. Delivery was quick too.
22. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lock Shop Direct
Thank you for your review!
Part found/ordered with no difficulty…
Part found/ordered with no difficulty at all.
23. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lock Shop Direct
Thank you for your review!
Would use this company again
Would use this company again. Easy to order and fast delivery.
20. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lock Shop Direct
Thank you for your review!
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