Una sola parola SPETTACOLARI Personale gentilissimo e ben preparato, non è richiesta la carta di credito basta saldare al ritiro, la macchina era in condizioni perfette con tutte le comodità. Ci ha... Vis mer
Selskapet har svart
Beliggenhet
Bytt filialPiazza Duca d'Aosta 1, Galleria delle Carrozze, 20125 Milano, Lombardia, IT
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Il check-in online era una bella promessa, andare a ritirare il veicolo direttamente al park senza fare la fila nel vostro ufficio. Purtroppo non è stato possibile, mi è stato chiesto di presentarmi a... Vis mer
Selskapet har svart
Easy pick up process and helpful staff and I was able to receive the same car category I booked. No deposit was blocked on my credit card, however I prepaid for the fuel so I can return the car wi... Vis mer
Selskapet har svart
We had a seamless experience. No issues at the pickup and no waiting line for us at the hour we arrived in Rome (mid-morning). The car was modern and of better quality than other experiences we had... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Presso l'ufficio Locauto Rent di Milano Stazione Centrale potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020420. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio. Disponibile il servizio di noleggio auto elettriche per spostamenti urbani e senza restrizioni di ZTL e di parcheggio.
Kontaktopplysninger
Piazza Duca d'Aosta 1, Galleria delle Carrozze, 20125, Milano, Lombardia, Italia
- +39 0243020420
Unisciti a MyLocauto Friends
4,5
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
ESPERIENZA OTTIMA CON TIAM!
ESPERIENZA OTTIMA CON TIAM!
Gentile e veloce
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Locauto Group - Milano Stazione Centrale
Grazie! Siamo felici di leggere le tue parole. Al prossimo noleggio, Gaia
The drop off location hard to find.
The drop off location was difficult to find. The address was clear but on arrival there was no signage or quality instructions.
11. august 2026
Svar fra Locauto Group - Milano Stazione Centrale
Dear Richard,thank you for sharing your feedback with us.
We apologize for the issues you experienced during your car return.
We are aware that a lack of signage can create a stressful situation.
Please rest assured that we will share your review with our team to improve the instructions provided at the counter.
We look forward to welcoming you back for a seamless experience.
Elisa
Thank you to David
Thank you to David, he is always nice and trying to make all process easy for check in and out
10. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Locauto Group - Milano Stazione Centrale
We're happy to hear you had a great time in Italy. See you soon, Ginevra
The best service and Nicest clean cars…
The best service and Nicest clean cars at the best price and quality , Viva Italy Thiam is amzing with a Great service In Milano Central!!!
10. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Locauto Group - Milano Stazione Centrale
Many thanks, see you soon! Erika
Locauto positive service and nice cars
Personnel of Locauto are very positive, polite and speak English perfectly! It took me only 5 minutes to receive a quotation from a pretty girl, who instructed me about specific points. After that I received Italian car - Alfa Romeo in a good condition, so it made me even happier.
10. august 2026
Svar fra Locauto Group - Milano Stazione Centrale
Thank you for the great review! Stefania
Ho noleggiato una Citroën C3 per 3…
Ho noleggiato una Citroën C3 per 3 giorni con Locauto e mi sono trovato benissimo. L'auto era praticamente nuova, profumata e pulitissima. Un ringraziamento speciale va a Giacomo, che alla riconsegna (domenica 09/08 verso le 17:00) è stato estremamente professionale, gentile e attento alle esigenze del cliente. Un'attenzione al cliente davvero rara da trovare. Consigliatissimi, tornerò di sicuro!
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Locauto Group - Milano Stazione Centrale
Grazie! È anche attraverso queste belle recensioni che cresciamo ogni giorno! A presto, Enrico
Upselling issue and no customer care at…
Upselling issue and no customer care at the checking in - Our train was cancelled and I called the office. They said it’s no show and gave me different car and charged me additional money which is unfair. We were late only couple of hours and even that was beyond our control. I am ok with a different car but charging extra/upselling to take the advantage is bad thing.
I asked for Patrol car and I was given Diesel car which is again not a good thing. My overall experience was not better than 3 star.
2. august 2026
Svar fra Locauto Group - Milano Stazione Centrale
Dear Rizcnd,Thank you for taking the time to share your feedback. We are sincerely sorry to hear about the frustrations you experienced regarding your late arrival, the vehicle assignment, and the overall service at check-in.
We understand how stressful travel delays can be, especially when caused by train cancellations outside of your control. While our late pickup and vehicle category policies are designed to manage fleet availability, we regret that the process was not communicated clearly or handled with the level of care you expected.
Your comments regarding our team's service and the vehicle provided have been shared with our management team for internal review. Feedback like yours is essential in helping us improve our communication and customer care standards.
We appreciate your feedback and hope to have the opportunity to offer you a much smoother experience in the future.
Chiara
Easy and simple rented two different…
Easy and simple rented two different types of Cars. Booked online and then just went and pick them up and had the help of Super proffesionell personal.
2. august 2026
Svar fra Locauto Group - Milano Stazione Centrale
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
The car worked perfectly
The car worked perfectly. Giancarlo was very friendly and helpful!
We recommend this service.
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Locauto Group - Milano Stazione Centrale
Thank you for leaving us a positive review! See you soon, Enrico
Noleggio auto
Educazione all’accoglienza, professionalità, procedura veloce, autovettura nuova. Ecco la sintesi di una esperienza estremamente positiva. Complimenti
7. august 2026
Svar fra Locauto Group - Milano Stazione Centrale
Grazie, ci portiamo a casa i tuoi complimenti! Al prossimo noleggio, Antonella
Milánoban és Ròmában sem könnyű…
Milánoban és Ròmában sem könnyű megtalni a felvevő és a leadò helyet.Akitől felvesszük el kéne hogy magyarázza egy térképen akkor sokkal kõnnyebben meg lehetne talàlni hogy melyik garázsban van az autò
7. august 2026
Svar fra Locauto Group - Milano Stazione Centrale
Dear Peter,thank you for sharing your feedback with us.
We are sorry to hear that you had trouble finding the pick-up and drop-off locations in Milan and Rome. We completely understand how confusing navigating large airports and train stations can be.
Your suggestion to have our staff explain the location on a map is fantastic. We have passed this feedback directly to our team to improve the informations provided at the counter.
Thank you again for helping us improve our service, and we hope to welcome you back soon!
Elisa
Gianluca gentile e professionale al…
Gianluca gentile e professionale al ritiro del mezzo
8. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Locauto Group - Milano Stazione Centrale
Grazie! Se tu sei felice, figurati noi! Grazie per aver speso del tempo per questa recensione. A presto, Lorenzo
Tevreden
Een auto huren vrij simpel en snel geregeld ook het afleveren ging goed gelukkig geen schade dat scheelt ook natuurlijk duidelijk uitleg alles prima verlopen. Ook prima bereikbaar waar je de auto kan halen en brengen. Was voor ons de eerste keer auto huren in Italië en personeel spreekt ook wel Engels.
4. august 2026
Svar fra Locauto Group - Milano Stazione Centrale
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Svar fra Locauto Group - Milano Stazione Centrale
Hello, so glad you enjoyed the trip with us, Fabio
Very sweet guy ❤️
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Locauto Group - Milano Stazione Centrale
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Pick up wait time two hours.
My scheduled pickup time was 1:00 PM, but I was told there were no cars available and asked to wait two hours.
When I returned to pick up the vehicle after two hours, the desk staff processed the paperwork without even offering an apology.
They claimed they couldn't rent the car to me because my domestic driver's license had been renewed less than a year ago.
I had to urgently contact someone back home to get a photo of my old license to present as proof.
I showed them a rental contract from a trip to Spain in 2025, but they dismissed it because it wasn't from Italy.
The pickup process was truly frustrating; it took me two and a half hours to finally get the car.
28. juli 2026
Svar fra Locauto Group - Milano Stazione Centrale
Dear Yun,thank you for sharing your experience. We are sincerely sorry for the wait at our counter.
Regarding the documents provided, we understand that this can be a stressful situation. Unfortunately, our staff is required to check all documentation, and for insurance reasons, the driver's license must have been issued at least one year prior to the rental.
We will share your feedback with our team to improve our service.
We hope to welcome you back for a much better experience next time.
Elisa
Tutto ok con il noleggio e gentilissimo…
Tutto ok con il noleggio e gentilissimo Gianluca al check-in a Milano Centralr
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Locauto Group - Milano Stazione Centrale
Grazie! Queste parole sono la benzina per andare sempre più forte. Alla prossima! Roberta
Gianluca molto gentile
Gianluca molto gentile, veloce e preparato
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Locauto Group - Milano Stazione Centrale
Grazie! Felici di esserci meritati cinque stelle. A presto, Enrico
Gianluca mitico 🤘🏼
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Locauto Group - Milano Stazione Centrale
Quanti complimenti! Grazie per questa bella recensione. Ti aspettiamo presto, Fabio
Smooth process
Smooth process, on- and offboarding. Nice car. Good price. Great experience
6. august 2026
Svar fra Locauto Group - Milano Stazione Centrale
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
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