LivinFrance Anmeldelser 

123
TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Assolutamente inaffidabili, finchè non risolveranno il problema che ho incontrato con la società a cui mi hanno affidato per un appartamento in condizioni insalubri ed invivibile, nonostante scrivano... Vis mer

Vurdert til 5 av 5 stjerner

Une mauvaise expérience. Car j’ai reçu un refus de visa et mon attestation n’est pas encore expirée et vous refusez de me rembourser mon argent sous prétexte qu’elle expirée

Vurdert til 5 av 5 stjerner

⭐️⭐️⭐️⭐️⭐️ Entreprise très efficace dans l’accompagnement de la recherche du logement.Cela fait toujours plaisir d’être aussi bien écouté et accompagné dans ce genre de démarche. Je recommande vive... Vis mer

Vurdert til 5 av 5 stjerner

Coucou tout le monde, enfin avec la aide de Simon j’ai trouver un lieux. J’étais stressé avant S’écrit moi un email où lui m’dis « Je suis là pour toi ». Simon a aidé moi passé des fort temps parce qu... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Eiendomsmeglere

Skrevet av virksomheten

LivinFrance provides not only administrative support but also an help to find an accommodation for international students over France. We are a team of expert ready to help you so you can enjoy your stay in France as much as you can!


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

123 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(123)

34 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Livin-France is very intuitive and easy…

Livin-France is very intuitive and easy to navigate within it. Also, the appartments and rooms they offer, seem very nice (at least in the photos, I have not arrived yet in France but I hope the pictures do justice to the one I rented). As a non-french student, is very nice to have support in english. Anne has helped me very much with my process and I'm so grateful that I have someone to ask for help, as sometimes the process of finding housing in another country might be a tricky process.

28. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Super expérience avec Livinfrance

Super expérience avec Livinfrance. L’équipe est réactive, professionnelle et vraiment à l’écoute. Tout s’est déroulé sans stress grâce à leur accompagnement. Je recommande !

17. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Mon ami a payé l'attestation de Liévin…

Mon ami a payé l'attestation de Liévin France avec ma carte bancaire et il a eu un refus de visa pour motif 5. Maintenant on veut faire demande de remboursement mais l'onglet de remboursement ne s'affiche pas. Comment faire svp?

30. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra LivinFrance

Bonjour à toi Komi, il semble qu'il y a eu un soucis technique, hors depuis, ton achat a bien été remboursé.

Excellente journée à toi

Vurdert til 5 av 5 stjerner

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Entreprise très efficace dans l’accompagnement de la recherche du logement.Cela fait toujours plaisir d’être aussi bien écouté et accompagné dans ce genre de démarche. Je recommande vivement!
Mention spéciale à Anne qui a mis tout en œuvre pour que je m’installe dans de bonnes conditions sur Toulouse:)
Encore merci !!!

26. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Perfect

A big thank you to Livinfrance for helping me with housing and answering all my questions! I highly recommend their platform – they are very responsive and attentive. Thank you, Anne, for your help as well!

18. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Un excellent accompagnement de la part…

Un excellent accompagnement de la part de Anne pour mon emménagement à Lille. Elle était dévouée et réactive à mes demandes!! Encore un grand merci à elle, je la recommande vivement aux personnes cherchant un logement.

9. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Parfait !

Merci à Anne de m'avoir accompagné dans ma recherche de logement sur Rennes. Je vous recommande Livinfrance si vous êtes étudiant et recherchez un logement !

23. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Entreprise très professionnel

Je vous recommande de faire appel à livinfrance pour vous aider lors de votre arrivée en France! Merci infiniment à Anne pour son professionnalisme, elle a su m’aider dans toutes mes démarches et grâce à elle j’ai pu trouver très vite un super appartement

23. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Manque de transparence et mauvaise foi

Lors de l'achat de mon attestation, les conditions de remboursement stipulaient clairement qu'un refus de visa pour motif 5 permettait un remboursement intégral. Cependant, au moment de faire ma demande, on m'a inventé de nouvelles conditions qui n'étaient absolument pas mentionnées auparavant, notamment l'expiration de l'attestation.

Il est regrettable de voir une telle attitude de mauvaise foi. Non seulement ils n'honorent pas leurs engagements initiaux, mais ils refusent également toute flexibilité. Une pratique décevante et peu professionnelle. Je ne recommande absolument pas.

14. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra LivinFrance

Bonjour Riadh,
Nous sommes désolés de lire votre retour.

Pour clarifier, notre politique de remboursement est transparente : un remboursement intégral est accordé uniquement en cas de refus de visa avec le motif 5, comme cela est indiqué lors de l’achat de l’attestation et rappelé dans notre Help Center.

Nous comprenons que cela puisse prêter à confusion si toutes les informations n’ont pas été consultées, et nous regrettons que cela ait généré de la frustration. Nous restons bien entendu disponibles pour toute précision et précision complémentaire.

Enfin, nous recommandons à tout utilisateurs de prendre le temps de lire l'ensemble des informations présentes sur chacune de nos pages.

Excellente journée à toi

Vurdert til 1 av 5 stjerner

Very poor response.

I made a reservation 3-4 weeks, which was CONFIRMED and my contract was supposed to start a week ago, but NOTHING. I hardly get a response from the person in charge, as I have to write 100 message for 1 reply.
I insisted I need it for the administrative process for my school too and service is horrible.
To top it all off, they have a non refundable fee, which is stuck with the site that has just been giving me mental stress and headache.
I had used a lot of other sites and wanted to try this out but I can assure you this is one big regret.

Updated response: to top off poor customer service, there seems to be lame attempts at justifying this pathetic situation AFTER 1 YEAR!!

16. juli 2024
Anmeldelse skrevet uten oppfordring
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Svar fra LivinFrance

Hello Vishnu,
We are sorry to read your review.
Please allow us to clarify: when a booking request is not accepted, no fee is charged to the student.
The service fee is only applied once a reservation has been confirmed. Therefore, your feedback is not correct. You have been refunded and we provided proof of the transaction.

Please, also note you do not need to write 100 message to get a reply. If your expectation is to have a reply within a few minutes, we are afraid we cannot manage this when a few thousands of people are writting 100 text an hour.

Everyone get nervous and we are there to help. Our team is working for hours during the summer to provide a simple process but that also requires patience from everyone.

We wish you the best.

Vurdert til 2 av 5 stjerner

Useless company that provides little added value for the hundreds of euros you pay them

The rental agency that this platform offered, Colivys, gave me a DREADFUL experience. The website gives the illusion of high-quality listings, while the truth is far from it.

Also, Livin' France misleads their customers on their website by claiming that the extra money you pay compared to your roommates (who didn't get their room from Livin' France) is a way of "paying smarter for utilities" while the reality is that these are just extra fees going to the company directly.

The reason why it isn't a 1-star review is because they respond relatively quickly when you contact them via Whatsapp. But once you've signed a misleading, scammy contract through their website with one of their partner agencies, there is nothing they can do for you. In my experience, they are a useless company that provides little added value for the hundreds of euros you pay them.

1. januar 2024
Anmeldelse skrevet uten oppfordring
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Svar fra LivinFrance

Hello Jacob,
We are sorry to hear about your disappointing experience with Colivys. We understand how frustrating it can be when the accommodation does not meet expectations.

To clarify, Livinfrance is a platform that connects international students with verified housing providers. While the management of the property is the responsibility of the partner agency, our team remains available to support students throughout their stay.

Regarding the fees, they are not hidden charges but service fees that cover the secure booking process, guidance through French administrative procedures, and ongoing support from our team. We regret if this was not clear enough at the time of booking.

We are pleased you highlighted our responsiveness, as helping students quickly is one of our priorities. We invite you to reach out directly so we can better review your case and assist you further.

Thank you for your feedback — it helps us improve both our communication and our partnerships.

Vurdert til 1 av 5 stjerner

If I can give these thieves no star

If I can give these thieves no star, I'll be happy.
These people are thieves for anyone coming from nigeria,or Africa.
Don't use livinfrance, they are thieves, they will take your money and provide no room to you, they won't refund even though visa was refused.
Livinfrance you all will crash and go down

7. juli 2024
Anmeldelse skrevet uten oppfordring
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Svar fra LivinFrance

Hello Julie,
We are sorry to read your comment. Please note that our refund policy is very clear: in case of a visa refusal, students are refunded upon providing the official refusal document.

After carefully checking our records, we could not find any booking request under your name. If you believe there has been an error, we invite you to contact us directly with your payment details so we can review your case immediately.

Livinfrance remains committed to transparency and to supporting international students in securing housing safely.

Vurdert til 5 av 5 stjerner

LivinFrance Housing Certificate

I bought a housing certificate which helped me get my visa much faster, the first certificate had an unrealistic address, it was too far from uni, however, I sent them an email and they gave me a different certificate the same day, and I didn't face any issues with the French Embassy, even though the certificate is expensive but they give you what they promised you

17. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Extremely helpful!

Cristel from LivinFrance kindly helped me with a list of queries I had about the VISA application process, specifically in relation to the required documents. This was extremely helpful and I am very grateful!

12. juni 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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