Shocking customer service. Product looks good but suitcase handle brine straight away. Customer ‘service’ team totally disinterested. For a fairly expensive product they are totally unresponsive and... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
They were amazing came to my place and fixed my lock on my suitcase, which had been broken by the airport authorities in Cape Verde so I couldn’t open my suitcase a real lifesaver as my tablets are i... Vis mer
So pleased with the luggage set i ordered for my daughter! Absolutely beautiful, came super quick! Also I panicked that i hadn't put the correct name on one and no sooner I'd sent an email. i had... Vis mer
Easy to use website plus beautiful designs Delivery was quick I love the personalised bow design suitcase I got for my daughter for our holidays and I can't wait to show her. she loves the w... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Official home for personalised marble, floral, camo, stripe suitcases & phone case covers for iPhone, Samsung Galaxy, Google Pixel and Huawei models. Also Check out our new range of personalised Passport Covers and Luggage Tags.
Kontaktopplysninger
Storbritannia
- livexmaintain.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 4 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I love it so much!!!
Options
Lots of options in designing your suitcase. Looks even better in person. The whole process was easy and delivery was quick!
Amazing came how the pictures looked so…
Amazing came how the pictures looked so so so pleased
Loved it fast delivery Loved suitcase
REALLY WELL MADE
Absolutely love my new cases! Large is LARGE! And they match my iPhone cover! Cannot wait for my holiday later in the year!
Good choice of items
Good choice of items, little expensive for what you get but the case I ordered is very nice and will make a nice present.
Technology has beaten me!!!
Technology has beaten me!!!
I ordered apprehensively 5 phone cases.
I then amended the design and received a further proof.
No trouble, no drama.
3 days later the phone cases have arrived and they are robust, good quality, fit the phones marvellously and a credit to the company.
Well done to all those who have helped Jagger Green Properties Ltd, we will be ordering some more rest assured in the near future.
Credit where credit is due.
Regards,
John Marshall
07831 534336
Great idea but not so great
This was a perfect idea but it ripped on the first trip. I'm not sure if it's supposed to last longer than 1 trip but it's and expense if not.
I'm assuming because there is no hole for the side handle that when they picked it up to put on the carousel at the airport they picked it up with the edge of the cover so tore it all down the side so the suitcase wasn't protected anymore.
Very unhappy as one item did not arrive…
Very unhappy as one item did not arrive so we cancelled the order but the item turned up 2 weeks late and past the date needed as explained and they were very unhelpful sadly.
The above 1 star is for the covers and…
The above 1 star is for the covers and not the suitcase itself.
I bought 5 large cases and 5 large covers, the covers don’t fit the cases properly. We went to Qatar and when our cases arrived none of the covers were on them, they had all come off.
They really need to sort out the size of the cases immediately.
Photo suitcase
Easy to upload photo and order. Fast delivery with tracking. A little expensive but it is a sturdy suitcase with lock and unique. I'm very happy with purchase
Merry Christmas traveller.
Arrived on time looks good correct lettering .Sure my daughter will love it
Wouldn't buy from this company again!
Placed my order on 4th December and had it accepted on the same day with a delivery date of 15th December. All nice as pie customer service at this point.
No order arrived on 15th December and no contact from the company. Contacted them and they told me there was a delay and production had said it would ship on Monday 18th. No word from them on 18th so I contacted them and asked had my order shipped and explained it was the main Christmas present for my daughter and I was concerned it might not arrive in time and the reply I received was:
Hi when it is shipped you will be updated. asking for updates wont get =it shipped earlier as i have already advised you will be notified once shipped via etsy
apologies for the wait
Obviously never did a customer service course!!!!
Amazingly, as soon as I quoted UK/EU Consumer law and asked for my order to be cancelled and a full refund issued as they were in breach of their contract, I got a reply saying my order was out for dispatch. I again re-iterated that I wanted to cancel my order as they were in breach of THEIR contract and surprisingly.....NO REPLY and the order is on it's way...or so tracking says now.
Before you order from this company, and I wouldn't again, read other reviews. I'm not the only person this has happened to and I wont be the last by the look of their after sales customer service replies! Don't let yourself be the next, look elsewhere, I definitely will next time.
Suitcases with initials
From time of order to receiving was a week longer than told having said the suitcases received are of excellent quality i will by again and recommend
Great servicer the company were…
When placing my order the company were on hand to answer any of my queries.
Liars
I have just been notified that I have received my delivery after ordering it on the 20th it’s now two weeks later the day after I ordered I tried to cancel but they said it was in production . This was a gift I was supposed to take on holiday to give as a present but now I’m on the last day of my holiday and it has arrived although I was told the 24, then the 27th customer service was very rude don’t waste your money go else where
Excellent service and quality product
From initial communication to show previews of the photo collage I created on the case, to the ordering, all was great.
The case itself looks quality, with nice wheels, handles, and internal pockets.
My only issue is with the tracking. They expect you to download the Shopify app that tries to bombard you with items and makes it almost impossible to get to the tracking details.
I bought two suit cases a bottle personalized and i am very happy with purchases
I bought two suit cases a botle
Lovely phone cases
Lovely phone cases. The only place I go to get my phone cases from and have done for years. Wish they were still doing the tough impact case with card wallet and mirror though. Brought one a couple of months ago and absolutely love it. Just upgraded my phone but I am definitely buying another tough impact case!
Nice suit cases something that stands…
Nice suit cases something that stands out from standard cases
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