Please avoid this company, worst customer service department I have ever come across. Messaged to ask if I I could get a repair on a broken wheel. I was shocked at the response. Was literally told... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Awful customer service. Now beyond the “express” shipping date 10-12 December and advised it will arrive for 25th. Contacted to ask about confirmation of delivery or cancellation options and told neit... Vis mer
They were amazing came to my place and fixed my lock on my suitcase, which had been broken by the airport authorities in Cape Verde so I couldn’t open my suitcase a real lifesaver as my tablets are i... Vis mer
Absolutely discussed case broke after first use, contacted customer service and blamed my daughter on breaking it. Zip has clearly broken in a few places would not uses and I hope the other two case d... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Official home for personalised marble, floral, camo, stripe suitcases & phone case covers for iPhone, Samsung Galaxy, Google Pixel and Huawei models. Also Check out our new range of personalised Passport Covers and Luggage Tags.
Kontaktopplysninger
Storbritannia
- livexmaintain.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 4 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Disgraceful Customer services
I purchased an item. I was told it would take 5 working days. They asked me to track the delivery. And then review their services. I emailed them and told them I had not received my item so could not review it. I then get snotty messages from someone from WhatsApp. Telling me they will not cancel my item because its been sent out. If there was a way to show the messages on here. I would
Always buy my phone cases from here…
Always buy my phone cases from here they are strong protect my phone and always look fantastic with all the designs that you can choose from 🤍🤍🤍
Iphone case
Brill site bought a few iphone cases and highly rate them and the quality of them
I brought my daughter a carry on…
I brought my daughter a carry on personalised suitcase from Live x maintain, the quality and service I received was outstanding. The suitcase is absolutely beautiful and she gets so many compliments when travelling around. I would recommend this company and the suitcase, which also comes with a dust cover to protect it when your not using it and a guarantee.
Loved my case
Excellent customer service and fast delivery!
This company was able to customise my purchase to the way I wanted it. They helped me on WhatsApp to determine what the best design would be. The suitcase came within 2 days which I was so greatful for as I explained to customer services that I needed it ASAP. The design came out wonderfully and the suitcase seems durable. Good quality. Thank you.
I love they marble theme
I love they marble theme
Fast shipping
100 % recommended
Excellent product
Excellent product
Delivery in time
Fab quality and service.
Great product personalised suitcase expected delivery…
Great product and expected delivery time and excellent courier service only thing I hoped was the suitcase was the same on both sides of the case really
Disgusting customer service I was a…
Disgusting customer service I was a great regular customer untill now and will not use them EVER AGAIN!! parcel got left on the door step by dpd so contacted them and the way the spoke Was disgusting saying it not there problem I had safe place put down well my front step for Everyone and anyone to see is not a safe place wouodnt refund or replace disgusting £150 down and I will be taking further !!
Great communication
Great communication. I needed to change the name on my case and they happily accepted the change. Really pleased with it when it arrived. Can’t wait to surprise my daughter with it.
Delayed Production
I placed an order on 26th September for an Iphone 15 Pro Case. I ordered using express delivery as I was ordering this to come prior to my new phone. It didn’t state clearly anywhere on the website that delays were to be expected, I only saw the “ Items created and shipped within 24/48hours”. I contacted someone using the whatsapp option on the 28th querying tracking for my order, I have ordered from here before and it was dispatched next day so was hoping for the same. I was told that I should have expected delays due to the phone only just being released, I understand this but the phone had been announced for a few weeks so I assumed there would be planning in place to accommodate a spike in order numbers, whether this was naive of me or not. The person who replied (there was no personalisation so I couldn’t tell you who) was very stand off ish, not understanding at all. They told me it is displayed clearly on the website that orders may experience delays when a new phone is released. Upon checking it is not displayed clearly, it is in the customer care then delivery section of their website, which someone will only see if they are searching for this information. It also states delays may be experienced “depending on the time of year”, which based on the wording of this I would have assumed Christmas, bank holidays etc. This is much further down the page than you would expect to find it and in smaller writing. They ultimately refunded my express delivery fee and told me the item would be dispatched either the next day(Friday 29th) or the following Monday (2nd October). I still have had no contact regarding this order so contacted your whatsapp method again earlier today and was told “production are still working through Iphone 15 orders…it should be shipped by the end of the week”. I asked how long I should expect to wait if this is not the case, I waited some time and messaged again asking for my order to be cancelled and a refund be sent, as I have found a very similar phone case through a different company who have assured me there are no delays in production. But I have had no response to this, it’s absolutely shocking.
Great cases and speedy delivery thanks x
Love the product and arrived on time
Great suitcase
Speedy postage and great quality
Fabulous service, wonderful product.
From designing a suitcase and being able to do this via personal messages over WhatsApp, to having it delivered, was only 4 days! Brilliant! Once it arrived I couldn't have been happier! Absolutely love it and fantastic service too! Thoroughly recommend.
Lovely quality suitcase great customer…
Lovely quality suitcase great customer service . Would buy again.
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