LIVE x MAINTAINAnmeldelser 

1 067
TrustScore 3.5 av 5

3,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Please avoid this company, worst customer service department I have ever come across. Messaged to ask if I I could get a repair on a broken wheel. I was shocked at the response. Was literally told... Vis mer

Vurdert til 1 av 5 stjerner

Awful customer service. Now beyond the “express” shipping date 10-12 December and advised it will arrive for 25th. Contacted to ask about confirmation of delivery or cancellation options and told neit... Vis mer

Vurdert til 5 av 5 stjerner

They were amazing came to my place and fixed my lock on my suitcase, which had been broken by the airport authorities in Cape Verde so I couldn’t open my suitcase a real lifesaver as my tablets are i... Vis mer

Vurdert til 1 av 5 stjerner

Absolutely discussed case broke after first use, contacted customer service and blamed my daughter on breaking it. Zip has clearly broken in a few places would not uses and I hope the other two case d... Vis mer

Informasjon om virksomheten

  1. Butikk med tilbehør til mobiltelefoner

Skrevet av virksomheten

Official home for personalised marble, floral, camo, stripe suitcases & phone case covers for iPhone, Samsung Galaxy, Google Pixel and Huawei models. Also Check out our new range of personalised Passport Covers and Luggage Tags.


Kontaktopplysninger

3,5

Middels

TrustScore 3.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 4 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,5

Alle anmeldelser

(1 067)

54 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Disgraceful Customer services

I purchased an item. I was told it would take 5 working days. They asked me to track the delivery. And then review their services. I emailed them and told them I had not received my item so could not review it. I then get snotty messages from someone from WhatsApp. Telling me they will not cancel my item because its been sent out. If there was a way to show the messages on here. I would

6. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I brought my daughter a carry on…

I brought my daughter a carry on personalised suitcase from Live x maintain, the quality and service I received was outstanding. The suitcase is absolutely beautiful and she gets so many compliments when travelling around. I would recommend this company and the suitcase, which also comes with a dust cover to protect it when your not using it and a guarantee.

1. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent customer service and fast delivery!

This company was able to customise my purchase to the way I wanted it. They helped me on WhatsApp to determine what the best design would be. The suitcase came within 2 days which I was so greatful for as I explained to customer services that I needed it ASAP. The design came out wonderfully and the suitcase seems durable. Good quality. Thank you.

26. oktober 2023
Vurdert til 1 av 5 stjerner

Disgusting customer service I was a…

Disgusting customer service I was a great regular customer untill now and will not use them EVER AGAIN!! parcel got left on the door step by dpd so contacted them and the way the spoke Was disgusting saying it not there problem I had safe place put down well my front step for Everyone and anyone to see is not a safe place wouodnt refund or replace disgusting £150 down and I will be taking further !!

4. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great communication

Great communication. I needed to change the name on my case and they happily accepted the change. Really pleased with it when it arrived. Can’t wait to surprise my daughter with it.

13. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Delayed Production

I placed an order on 26th September for an Iphone 15 Pro Case. I ordered using express delivery as I was ordering this to come prior to my new phone. It didn’t state clearly anywhere on the website that delays were to be expected, I only saw the “ Items created and shipped within 24/48hours”. I contacted someone using the whatsapp option on the 28th querying tracking for my order, I have ordered from here before and it was dispatched next day so was hoping for the same. I was told that I should have expected delays due to the phone only just being released, I understand this but the phone had been announced for a few weeks so I assumed there would be planning in place to accommodate a spike in order numbers, whether this was naive of me or not. The person who replied (there was no personalisation so I couldn’t tell you who) was very stand off ish, not understanding at all. They told me it is displayed clearly on the website that orders may experience delays when a new phone is released. Upon checking it is not displayed clearly, it is in the customer care then delivery section of their website, which someone will only see if they are searching for this information. It also states delays may be experienced “depending on the time of year”, which based on the wording of this I would have assumed Christmas, bank holidays etc. This is much further down the page than you would expect to find it and in smaller writing. They ultimately refunded my express delivery fee and told me the item would be dispatched either the next day(Friday 29th) or the following Monday (2nd October). I still have had no contact regarding this order so contacted your whatsapp method again earlier today and was told “production are still working through Iphone 15 orders…it should be shipped by the end of the week”. I asked how long I should expect to wait if this is not the case, I waited some time and messaged again asking for my order to be cancelled and a refund be sent, as I have found a very similar phone case through a different company who have assured me there are no delays in production. But I have had no response to this, it’s absolutely shocking.

26. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fabulous service, wonderful product.

From designing a suitcase and being able to do this via personal messages over WhatsApp, to having it delivered, was only 4 days! Brilliant! Once it arrived I couldn't have been happier! Absolutely love it and fantastic service too! Thoroughly recommend.

9. september 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv