Shocking customer service. Product looks good but suitcase handle brine straight away. Customer ‘service’ team totally disinterested. For a fairly expensive product they are totally unresponsive and... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
They were amazing came to my place and fixed my lock on my suitcase, which had been broken by the airport authorities in Cape Verde so I couldn’t open my suitcase a real lifesaver as my tablets are i... Vis mer
So pleased with the luggage set i ordered for my daughter! Absolutely beautiful, came super quick! Also I panicked that i hadn't put the correct name on one and no sooner I'd sent an email. i had... Vis mer
Easy to use website plus beautiful designs Delivery was quick I love the personalised bow design suitcase I got for my daughter for our holidays and I can't wait to show her. she loves the w... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Official home for personalised marble, floral, camo, stripe suitcases & phone case covers for iPhone, Samsung Galaxy, Google Pixel and Huawei models. Also Check out our new range of personalised Passport Covers and Luggage Tags.
Kontaktopplysninger
Storbritannia
- livexmaintain.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 4 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
personalised suitcases and luggage
I have bought 4 personalised suitcases and several luggage tags with my company logo. I travel roughly 30 flights a year and have had these suitcases for 2 years. They have worn well and still in great condition.
Vert good service 👏 great quality will…
Vert good service 👏 great quality will be buying more for my grandchildren
iPhone case
Excellent company there printing is excellent and very good quality I’ve brought phone case and they are perfect in every way I would recommend this company to anyone who’s looking for a personal printing company I will definitely be ordering again thank you ..
Luggage bags
Very pleased with the suitcases good quality for the price
Delivery was on time can not fault them
Absolutely beautiful 😍.
Absolutely beautiful 😍.. quick delivery... a winner 🏆
Dubious company who overcharge and underdeliver - avoid.
Appreciate there were delays with bank hols, but the item (a phone case) is only just 'in production'. I thought I was helping a small business in the uk, but its clearly not the case. Customrrs - go direct on eBay and get it for half price or less is my advice. To the company, dont state you deliver items in 3-5 days, you cannot possibly, the BS in your responses is not helpful, and I wouldn't prompt people for a review who are clearly annoyed.
Suitcase arrived as described
Suitcase arrived as described. Good quality and my daughter is extremely happy with it.
Great personalised suitcase
Great personalised suitcase. Arrived quickly too!
AMAZING
Omg absolutely amazing.never seen anything like it
Before!!!! Just a bit expensive
I would give it zero if I could.
I’ll be honest when I ordered my case back in October 2023, I did expect more. I used it about three times and the handle broke in January 2024. I contacted the customer service team and they were very helpful to be here and they sent me out a brand-new handle however they told me that I had to fix it myself which I thought as a company with a product under a one year guarantee that they would fix it within their production team. The handle did not fit the suitcase in which I had and now I’m still waiting for a response in regards to it. But I’ll be honest I’m not happy at all. Because how can I spend £100 on a cabin suitcase. For it to break.
My order was easy to place and…
My order was easy to place and delivered in good condition. I purchased 3 x suitcases all personalised and the quality of the bags is amazing. It was a gift for the kids and they absolutely love their bags! Trustworthy company will order again!
Worst Customer Service
Ordered a phone case, they sent to wrong address despite me giving the correct address and postal code.
I contacted customer service and they were completely unprofessional and rude, did not help me at all. Never actually received product.
easy comunication and good products
Very quick and helpful company.
Very quick and helpful company.
Very cute suitcase and good quality
Very cute suitcase and good quality
Failed delivery time and horrible…
Failed delivery time and horrible customer service.
They also remove low reviews off their site as my one star review disappeared in minutes.
Black and jade marble cases
Received my two medium cases today one black marble and the other jade marble and that are so nice lots of room in them and very well made,
I did email them to see when they would arrive and they were very quick to get back to me it took less than a week for them to arrive can't wait to pack them for our 2nd trip to Iceland
I really love my new case
I really love my new case. It’s beautiful and I was happy with how fast it arrived. Thank you
Can't squeeze in extra
I went for medium not sure its big enough for me, should of had a large
Please don't waste your time or money…
Please don't waste your time or money on these cases. My other half bought us both a case for our recently holiday and cannot deny they look great. However after using once the zips bust, I could understand if I had over packed however we was only away for a few days and took minimal clothing with us, the case was at best half full, however the zip came apart, one of the zippers fell off completely and had a nightmare flying back with a case that could not be closed. After emailing to try and get the issue resolved they just basically said its our fault and take it to a 'dry cleaners' as they might be able to fix it. We was intending to buy the matching larger cases for our next family trip but will now look elsewhere. Such a shame the aftersales couldn't put this right as the cases themselves look very good just a shady company who will take your money and then forget about you.
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