Little Rowan Anmeldelser 

42
•
TrustScore 1.5 av 5

1,6

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Do not use this company, it's a scam. I ordered the 95% wool fleece romper. It arrived with the Chinese manufacturers labels, no Little-Rowan branding, completely synthetic, bad quality and t... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I regret not reading the reviews before buying !! 1) Super slow delivery 2) Does not respond to emails 3) DIFFICULT RETURNS AND REFUND !!!! AVOID AT ALL COST !!!!!

Vurdert til 1 av 5 stjerner

I ordered a butterfly birthday dress for my daughter. It took ages to arrive, when it did looked awful quality like tissue paper. It came in a plastic bag that says made in China. The clothes had a ho... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

1,6

Dårlig

TrustScore 1.5 av 5

42 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 66 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

1,6

Alle anmeldelser

(42)

41 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

I ordered a butterfly birthday dress…

I ordered a butterfly birthday dress for my daughter. It took ages to arrive, when it did looked awful quality like tissue paper. It came in a plastic bag that says made in China. The clothes had a horrible fishy smell. Looked nothing like the picture or worthy of the £40 I spent! I’m sure it’s from shein/temu or the likes of!

18. oktober 2026
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Vurdert til 1 av 5 stjerner

Came from Shein

The baby coat arrived In a Shein plastic bag. I am shocked. I thought I was ordering from a genuine shop not from Shein. I paid good price too. They took ages to send it which figures.

12. oktober 2026
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Svar fra Little Rowan

Hi Nerine, thank you for sharing this, and for giving us the chance to look into it. I’d love to put this right for you. Please send us your order number and I’ll personally review it and see what we can do.

Little Rowan Team

Vurdert til 1 av 5 stjerner

Do not use this company - scam

Do not use this company, it's a scam.

I ordered the 95% wool fleece romper. It arrived with the Chinese manufacturers labels, no Little-Rowan branding, completely synthetic, bad quality and the colour didn't match what was advertised.

After doing a check, the images are all AI generated including the founders' story. And I have no doubt their 'verified parent's' reviews are all fabricated too - conveniently 5 star and once a month.

The website says 'easy returns' but instead they offer you a discount before revealing you need to cover return to China. They know most people won't bother returning so they still make money even with the discount.

I've been able to get a refund through my bank and will report them to Trading Standards.

12. oktober 2026
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Svar fra Little Rowan

Hi Catherine, thank you for taking the time to share this in such detail. I’d like to make sure your order is handled properly. If you send us your order number, I’ll personally review it and see what we can do.

Little Rowan Team

Vurdert til 1 av 5 stjerner

Horrible quality

Bought a baby romper which wasn’t cheap.. material clearly plastic although labelled as 100% wool and will be very itchy for him- won’t be putting him in it. Avoid.

1. oktober 2026
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Svar fra Little Rowan

Hi, thank you for letting us know about this, and for thinking so carefully about what’s right for your little one. I’d love to look into the romper and put this right for you. Please send us your order number and I’ll personally take a look and see what we can do.

-Team Little Rowan

Vurdert til 1 av 5 stjerner

SCAM!!! DO NOT FALL FOR THIS

The products I received were nothing like what was advertised. Described as 100% cotton and high quality, but what arrived was cheap synthetic clothing and completely different from the pictures in terms of quality and sizing.

Although the website says customers are responsible for return shipping, what is not clear when ordering that the products were being shipped directly from China and would need to be returned to China at your own expense(which you will have to as no product is worth keeping).

I was instead offered around 10% of the order value to keep the unwanted products and warned that returning them could result in the parcel getting lost.

This effectively left me choosing between an expensive international return or losing around 90% of what I paid, apparently that is how they make money.

**Based on my experience, I strongly recommend avoiding this website as it is a well-dresses SCAM!!**

5. oktober 2026
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Svar fra Little Rowan

Hi, thank you for taking the time to share this in such detail. I’d really like to look into your order and find a fair way forward for you. Please send us your order number and I’ll personally review it and see what we can do.

- Team Little Rowan

Vurdert til 2 av 5 stjerner

Poor quality

Took a long time to arrive, the butterfly part of the dress tore on the 1st wear. Poor quality

12. september 2026
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Svar fra Little Rowan

A butterfly detail tearing on the very first wear isn't the experience we want for you. Reach out to us directly with your order number and I'll get a proper look at this myself.

Little Rowan Team

Vurdert til 1 av 5 stjerner

Took nearly a month to arrive

Took nearly a month to arrive.
Item extremely poor quality.

Wish I had checked reviews before purchasing. Please avoid!

25. september 2026
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Svar fra Little Rowan

I want to make sure this gets looked into properly, a month's wait and quality that didn't hold up isn't good enough. Please reach out to us directly with your order number and I'll personally take a look and find the right way forward.

Little Rowan Team

Vurdert til 5 av 5 stjerner

Wonderful thank you

Wonderful thank you
😊

21. august 2026
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Svar fra Little Rowan

So glad to hear this, thank you for choosing Little Rowan!

Little Rowan Team

Vurdert til 1 av 5 stjerner

Absolutely the worse baby product

Absolutely the worse baby product, advertising as cotton blend the product was so poorly made and synthetic. The quality was not as advertised and the care labels not in English or east to translate. They have only offered 10% refund and 15% credit which is poor and not legal. I have the right for a full refund this is a terrible false company and I wish I had done my research, they should be audited for suitable product for the infant market and trading standards

I 💯 do not recommend

14. september 2026
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Svar fra Little Rowan

I'm sorry to hear this, that's not what we want for you or your little one. I want to get this properly sorted, please reach out to us directly with your order number and I'll personally take a look and make sure we land on the right fix.

Little Rowan Team

Vurdert til 1 av 5 stjerner

What a joke of a company I orderd what…

What a joke of a company I orderd what seemed two nice little dresses for my little girl payed a few pound more as the quality looked good
After a long wait the dress came in a shein bag and the quality was absolutely shocking was your big standard shein shit so just out of curiosity I went into the shein website and found the two dresses for five pound each not the 30 I had payed each I really wish I had read the reviews for this shambles of a company
I emailed straight back telling them I didn’t want the dresses and want to send them back I give them a few days still heard nothing so looking at the pattern once people write a review the company write back saying sorry and to get in touch which is a load of bollocks honestly people stay away from this Micky mouse company just scamming your hard earned cash of you and if you do like something on there website you will find it on shein at a fraction of the price

14. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Little Rowan

I'm sorry you've been left waiting, that shouldn't have happened. Let's get this sorted out properly, please reach out to us directly with your order number and I'll personally follow it through this time.

Little Rowan Team

Vurdert til 1 av 5 stjerner

Products are Temu

Would leave 0 stars if I could. Product was listed as 100% cotton, and the website falsely advertised as all products being 100% cotton, which is illegal. Product arrived and label says 100% polyester and is from TEMU - listed on the label. I asked for a full refund and for them to cover return shipping at their expense which is the law, and they refused. They tried to offer 10% off as 'Sending the item back does come with real risk, return shipping can be costly, the process can take 20+ business days, and there's always a chance the parcel gets lost or delayed with no guarantee of resolution.'
Absolute scam, and just AI responses in email. I've requested a credit card chargeback and will report the company to the Uk trading standards. Do not buy from them.

16. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Little Rowan

I'm sorry the material didn't match what was listed, I understand why that's frustrating. I want to make sure this gets fixed properly for you, please reach out to us directly with your order number so I can look into it myself.

Little Rowan Team

Vurdert til 1 av 5 stjerner

Poor quality

Poor quality, wrong material descriptions, image different to product

1. september 2026
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Svar fra Little Rowan

I'm sorry the material and photos are not what you expected. Let's get this looked into properly, please reach out to us directly with your order number and I'll take it from here myself.

Little Rowan Team

Vurdert til 1 av 5 stjerner

Awful returns

Awful service, terrible returns process. After getting in touch to say I needed to return my item as it was too big, I was told that it was my responsibility to arrange the return and it would be costly and probably get lost in the post so was offered 10% of my purchase that could be refunded same day but if I attempted a return the refund could take weeks. It then ended up costing me £11 to post back to China, had I known this was the process I would never have purchased. Would not recommend.

28. august 2026
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Svar fra Little Rowan

Thank you for sharing this, we're sorry the return process ended up costing you and that the options given upfront didn't make that clear. Please reach out to us directly with your order number so we can look into this and make it right.

Little Rowan Team

Vurdert til 1 av 5 stjerner

Poor quality and long wait..not a UK product and product made in China with cheap quality

Poor quality, please don't trust this site the verified parent reviews all seem fake.
Ordered a dress for £25 and got a cheap product made in China.
Please don't trust this site.

10. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Little Rowan

Thank you for taking the time to leave this, we're sorry the product didn't meet your expectations. Please reach out to us directly with your order number so we can look into this properly.

Little Rowan Team

Vurdert til 1 av 5 stjerner

Not a UK boutique - cheap import, expensive return to China

Ordered a girls boutique dress advertised as high-quality UK boutique with "Hassle free returns, just the way it should be / Simple, easy and stress free / Shipping is FREE - no hidden fees."

What arrived was not that.

Plain white poly mailer, inside a thin clear bag. No Little Rowan branding at all. Generic swing tag that says "Tanglidingchun" with Chinese characters and a tiny white tab overlocked into the hem that just says "9". Thin shiny polyester, overlocked seams inside with loose threads around the shirred bodice, small butterfly appliqués only single-stitched and lifting / wonkily attached, large sequin butterfly wings on the back attached wonkily and uneven.

When I asked to return within 14 days - opened for inspection only, not worn/washed, decided to go with another dress we ordered - I was first offered 10% to keep it, then 15%, then 30% to keep it.

When I asked for a full refund, I was given a return address to: Naishi Warehouse, 5th Floor, Building 4, Phase 2, Niannianhong Furniture Group, Choujiang Street, Yiwu City, Zhejiang Province 322000, China. Recipient Ruichao Wang.

A tracked return from the UK to there is £26-£70 - more than the £24.95 dress cost, 20+ days at my risk, with customs forms. This cost and location was never disclosed at checkout.

Customer service confirmed in writing they cannot provide a UK address or prepaid label.

I have requested a full refund without an international return at my cost, as the return cost was not disclosed pre-purchase. Currently escalated to bank for Not As Described / Misrepresentation and reported to Citizens Advice Consumer Service.

Would not recommend based on my experience. Product does not match boutique description and returns are not hassle-free.

13. september 2026
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Svar fra Little Rowan

Thank you for laying all of this out in such detail. We're sorry the dress didn't match what was described, we believe we acted in good faith to offer free reshipment or a refund within our policy. We can see this is already open with our team and we're looking into it directly to get you a proper resolution.

Little Rowan Team

Vurdert til 1 av 5 stjerner

Very poor quality

Very poor quality. I bought a 3-6 months teddy bear onesie. Looks ages to arrive and had a Chinese lettered tag. Annoying I cut this off as the present was very late. So I can't return. But not giving as present as such awful quality - cost nearly £30! Buyer beware.

11. september 2026
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Svar fra Little Rowan

Thank you for sharing this, we're sorry the quality didn't hold up and that the late delivery meant you couldn't return it in time. Please reach out to us directly with your order number so we can look into this and make it right.

Little Rowan Team

Vurdert til 1 av 5 stjerner

Horrendous quality

Horrendous quality. Not the same as the photo. From a random Chinese brand . Took ages to arrive . DO NOT BUY !!! Wish I’d checked reviews

12. september 2026
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Svar fra Little Rowan

Thank you for taking the time to leave this, we're sorry the item didn't match the photos or the quality you expected. Please reach out to us directly with your order number so we can look into this properly.

Little Rowan Team

Vurdert til 1 av 5 stjerner

Came from shein kids! Scam!

Purchased 4 items at the cost of £140… quality is awful. Items arrived totally different colours to that ordered. To add insult to injury the bag literally says SHEIN KIDS! On SHEIN the item costs £4 and they’ve charged us £30 for that particular item. This company is a drop shipping scam, fraudulent and needs shutting down! Will not accept returns and offer 10% refund. Will be reporting and claiming back through fraud department.

8. september 2026
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Svar fra Little Rowan

Thank you for sharing this, we're sorry the item didn't meet your expectations and that the return process didn't work for you. Please reach out to us directly with your order number so our team can look into this and make it right.

Little Rowan Team

Vurdert til 1 av 5 stjerner

How i wish i'd read the reviews before…

How i wish i'd read the reviews before buying! I have never seen baby's clothes that are worse material and quality than this! Clearly says made in China and it is obvious as soon as you receive the dirty cheap package through the post! Disgusted at how it advertises to be a Dutch brand with a UK design and now when i think about it, no mention of where it has been manufactured. Disgrace in this day and age that companies like this can still exist and make money! have requested a return but judging by what other reviews are saying I am not holding my breath.

11. september 2026
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Svar fra Little Rowan

Thank you for sharing this, we're sorry the quality didn't meet what you expected. Please reach out to us directly with your order number so we can look into your return and make it right.

Little Rowan Team

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