Lisa Eldridge Beauty Anmeldelser 

2 358
•
TrustScore 5 av 5

5,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I am absolutely blown away by the customer service of the Lisa Eldridge team! In all my years of online shopping, I have never experienced such rapid, professional, and genuinely helpful support. I... Vis mer

Vurdert til 5 av 5 stjerner

I received a lip pencil which was sadly damaged during transit. I sent an email to the support team, not expecting to hear back until at least tomorrow morning, and a lovely lady called Charlotte res... Vis mer

Vurdert til 5 av 5 stjerner

What a wonderful experience I have had, I ordered both skin tint and foundation which unfortunately were far too light for my complexion. I contacted customer services for help and their team are exce... Vis mer

Vurdert til 5 av 5 stjerner

Lisa Eldridge Makeup customer service delights at every opportunity. I had a small problem with my order and Bella from their support team fixed it for me right away with no drama or inconvenience t... Vis mer

Informasjon om virksomheten

Skrevet av virksomheten

Discover the luxury makeup, beauty and skincare ranges by makeup artist Lisa Eldridge, the most trusted name in beauty.


Kontaktopplysninger

5,0

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

5,0

Alle anmeldelser

(2 358)

1 070 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Lisa Eldridge products are top quality

Lisa Eldridge products are top quality. Not only are her products amazing but customer service is fantastic. I had difficulty finding my perfect shade for both foundation and skin tint. On Lisa's website, she offers an option to speak with one of her experts. That's just what I did. They were quick to respond and happy to assist.

25. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Shout-out to Philippa❤️

How is it possible to be even more amazed at how the wonderful people who work at Lisa Eldridge can outdo themselves each time you get in touch? 😍 I contacted them to ask about the status of my order because (my bad) I placed it during the weekend, and it showed no progress. The lovely Philippa helped me immediately! 🥹 She had my order shipped within minutes while securing me express shipping without extra charges or fees! I know I may sound redundant, but I do not think there is a better way to describe it: this is THE BEST Customer Service ever! ❤️

5. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best experience ever

I am so blown away with the customer service with Lisa's team. I have purchased products from LE here and there throughout the years and each product has had such a wonderful user experience. I just purchased my concealer and my corrected shade was a bit too light for me. After sending in pictures of myself; which I now realize I should have done before, Lisa's time took the time to color match me and give me options oh how to get a replacement. In this day and age where life is expensive and beauty product launches are happening everyday, it's so nice to know the care and concern that goes into the customer service experience so that all of Lisa's customer's end up with a product that truly works for them. Btw, I am completely blown away with the product and I have never had a concealer perform better on me than this one does. My under eyes are my biggest insecurity and I love how this performs. I'm no longer worried about being too close to my face and seeing creases under my eyes.

4. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Lisa eldridge has the best complexion…

Lisa eldridge has the best complexion and lip products on the market in my opinion.
I can't say enough nice things about Lisa's customer service team. One of my products broke when I tried it for the 1st time. They were very understanding to send another one and also took into consideration my concern that the shade might be off. They shade matched me with pictures and sent the one product in another shade that match me very well!
Thank you Charlotte, Faye & Bella ♡

24. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I've been using Lisa's makeup since the…

I've been using Lisa's makeup since the day she launched her first lipstick and am an OG fan. Shipping has always been fast but the customer service is exceptional. An item arrived damaged in shipping and Bettina immediately made it right and was so lovely to work with. Mahalo, Bettina!

1. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent customer service

Lisa’s team was so helpful with my order. They responded promptly on a weekend and refunded a shade that didn’t work for me and requested I gift it to a family member or donate it in place of sending it back.

4. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I can’t believe it’s been over 15 years…

I can’t believe it’s been over 15 years since I started watching Lisa’s YouTube videos. I still remember how excited I was when she launched her first lipsticks. Since then I’ve tried almost every product and have been so happy with everything.

The customer service team are just as wonderful as the products. They are always kind, thoughtful and incredibly helpful whenever I’ve needed assistance.

Beautiful products, a lovely team and amazing Lisa Eldridge. Thank you :)

4. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Top class Customer Assistant!!

I emailed Lisa Eldridge customer service and had the most loveliest reply back from an advisor called Abi. She made me feel really special and it made my day.

I had gone to a Space Nk shop last week and the make up assistants there didn't help at all and I came away feeling disappointed but reading Abi's reply concerning a shade match I had enquired about was just the nicest thing and it just shows how important it is to care and give good customer service. Please pass on my comments to Abi's manager.

3. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Aside from having the best beauty…

Aside from having the best beauty products on the market, the Lisa Eldridge team is incomparable when it comes to customer service. Responsive and understanding personalized service with a team that goes above and beyond to guarantee customer satisfaction. Highly recommend!

3. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I have never experienced any service…

I have never experienced any service quite like team Eldridge! I wrote to them on a Friday evening (with a situation I had with choosing a shade), expecting to wait until Monday for a reply, but no, Saturday morning I got a full report on how to proceed. This is not the first time they have come to my rescue and they are always warm, helpful, and generous. In my experience they will always work with you and for you. I haven't even mentioned how exceptional Lisa's products are! Even if all the products don't work for you, we are all different, you have to admit the formulations are unique:)

3. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brilliant…

I ordered a product online with next day delivery. The delivery didn’t arrive, so late in the day I contacted customer services. They got back to me very quickly and refunded my delivery cost and promised to chase it up with DPD.
My lipstick arrived the next day and it’s lovely. The customer service team are brilliant.

1. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

New Luminist Concealer

I absolutely love the new Luminist Concealer! My undereye area usually look dry at the end of the day and I've tried a lot of concealers. This is by far the best I've used. No creasing either!

2. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

5 stars for Lisa Eldridge

I had to get in touch with Lisa Eldridge’s Customer Services. The response was very prompt, polite and sorted out very quickly. Thank you Jessica.

I absolutely love the products & quality and will continue to buy LE makeup.

2. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great customer service

Very quick responses and very nice and helpful customer service. The shade of the tint I originally ordered wasn’t the right match. They were helpful in choosing a new one and kindly sent me a new one free of charge. I really appreciate their help and great customer service.

30. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

So good!

I emailed the customer service team to ask for a shade match for the new Luminist concealer - after sending a few selfies on email I was matched to shade 17 by Aaliyah. I then happened to go to Liberty and got matched in person to.. shade 17! What an excellent team Lisa has. Aaliyah was kind, helpful and really supportive on email and she definitely knows her shade matches! Lisa’s customer service is unmatched - a big thank you for always being so helpful.

29. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Superior beauty products and exceptional customer service

Every purchase so far has been a hit! Lisa Eldridge products are superb and never disappoint, and the customer service is stellar.
They go out of their way to assist even with the tiniest of inconveniences (thank you Charlotte-Summer!), which I appreciate so much, living in a country where customer service is just an afterthought.
An example of what a company and a brand should be.
I'll keep returning to my favourite lipsticks and foundations for years to come.

30. september 2026
Anmeldelse skrevet uten oppfordring

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