Lilystyler Anmeldelser 

This hair styler was for my granddaughter paris es birthday guess what she’s still waiting wish I’d of ordered it on Amazon I’ve sent numerous emails non answered for an update absolutely hiss takers

My husband ordered me one for Christmas. It never arrived. He has contacted them multiple times with very little response. Have taken his money and not provided the goods. Terrible company, and zero customer service! Do not buy from this company!!

Ordered and big delay in despatching, 2 months later no goods received and they completely ignore all emails. Do not ever buy from this awful company.

I ordered the Lily styler and straighteners as a Christmas present for my daughter. Took a long time to arrive and when it did the order was incomplete. The box for the Lily styler was damaged and there were no straighteners. The Lily styler is very poor quality would not recommend.
I have emailed a number of times for a refund of the missing items with no reply. Terrible customer service. Avoid

Bought the 5 in 1 Styler after my partner used it 5 times there was a strong burning smell coming from the styler and on closer inspection I noticed that the attachments had burn marks on them, I have tried to contact them regarding a refund 5 times with not one response. Shocking customer service and awful product

Avoid these people. They only got one star from me as it is not possible to give no stars.

My Wife ordered a leather storage box from them. It arrived sparsely wrapped in a layer of bubble wrap and nothing else. The item was damaged in transit.

They flatly refused to refund the cost or send a replacement. Their best offer was 10% off a further order. I pointed out their obligations under the Sales of Goods Act and that until delivery responsibility for the item is theirs. Having made them aware of this they accepted responsibility but since promising a replacement they have not provided a replacement.

They are now ghosting us and have not responded to emails.

They are not to be trusted and should be avoided.

I will now be speaking to Trading Standards and will, if need be, issue court proceedings out of principle.

Paid for 2x 5-1 deal over blackfriday which should've come with straighteners. Still to this day I havent received the straighteners. Multiple emails with proof they havent arrived and now being ignored. Christmas presents that my daughter wanted. No customer service and most certainly wont be coming back.

Very poor customer service. Didn't send everything I ordered, but charged for it all, sent umpteen messages but they don't care. Very sad.

1 star only because can’t give 0 - Do not buy from this company they’re a scam! They also changed their product from the Lilistyler to a different tool on their website. I ordered my styler 3 months ago and the engine burnt after only a few uses. I contacted the customer service to ask for a new one as the website said 3 years warranty. They never replied and also deleted the warranty policy (I have screenshots anyway) Utter rubbish! Shame on you and your scam trick. People is much smarter now and will stop buying your products very soon!

Initially I was happy with this company as I had purchased a multistyler which was so fantastic I decided to purchase the premium leather case. This arrived damaged and had obviously been crushed in transit. I contacted them for a replacement and received an email saying they would get back to me in 2-3 working days. That was over a month ago and I have sent numerous emails with no reply. Don’t use this company, they have no after sales whatsoever. They are very happy to take your money and then drop you. Without this issue with the case I would have given a glowing review but I would say stay away from any company that have no after sales in operation.

SCAM company,Ordered on the 20 October for a Christmas present, kept saying it was getting delivered but never arrived, kept saying it was looking into it but when I asked for a refund they stopped communicating and haven’t heard anything since. Don’t buy

Bought this after a lot of research but regret it now. Hairdryer works fine but the tools just don't sit my hair, emailed to return and get a refund as the advert said 60 day money back guarantee and was asked for pictures of the Styler which I sent at the beginning of January with no response so far and tbh not expecting one. Avoid. Obviously the good reviews are completely fabricated. Will be taking this further

Order the styler, tools weeks to arrive and then extra payments taken from my card without authorisation. Do not order from this company they are bandits. Don’t respond to emails should be closed down.

Ordered my styler on the 1st Jan and still no delivery. Emailed 3 times….what is going on?

They have took money from my bank account twice which I did not authorise. I have emailed them many times we will be InTouch within two days. This is from December still waiting on my money back no reply. Bought one thing they owe me £13.95 and I want it back. Not trustworthy just a con.Fp not buy from this company.

Still no response. I would advise going to your bank and reporting a scam. They will refund you. I have also reported this to the governing authority. They are still investigating due to the amount of complaints.

Absolutely disgusted with this company never received my box even though they were quick to take my money. They have ignored all emails or refunded my money
Stay well clear from this robbing company

I ordered a hair dryer and case on 27th November with fast delivery. I then received an email saying I needed to pay an additional delivery fee (on top of what I’d already paid). I assumed it was a scam and emailed the company to say I wouldn’t be paying anything extra, but I didn’t get a response for a while.
After emailing again, they told me I had to pay the extra £1.95 for delivery, which I eventually (and regrettably) did so I could receive it before Christmas. Since then, I’ve emailed them multiple times and had no reply at all. I’ve also messaged their Instagram page and still nothing.
I’m really annoyed with myself for falling for this, but lesson learned!

Looks like i have also been scammed. Ordered the lilystyler as a late Christmas pressie for myself on the 1st January after numerous emails and texts following my visit to their site. As it was the new year I paid for next day delivery hoping it would be a little quieter. On the 6th January I received an email updating me that my order was delayed due to high demand but was on it's way and offering me a 10% discount on my next purchase. On the 9th January I received an email from Evri to say they were expecting an order and an email from Lilystyler with a shipping update which has no information. It is now the 21st, nothing has arrived and surprise surprise i am no longer receiving any emails from the company and after sending 4 emails asking for an update and then requesting a refund they are not responding. My initial thoughts were that the offer was too good to be true, which was why I had delayed my purchase. Maybe I will listen to my gut next time and not order anything like this again.

Shocking service - completely ignore messages for assistance, I have simply received several automatic responses "we'll get back to you" and they never do. Box damaged on delivery no response. Don't use this site or product.