Lilystyler Anmeldelser 

My lilystyler blew up around 12 weeks after I first started using it. Literally had a small birdt of flame out of the wire connection area. I emailed the company directly and commented on their Facebook page but no reply. Worse still, they removed my comment on Facebook asking for assistance. Do not buy.

Ordered this styler in December and am still awaiting arrival.
Also joined executive service as it said it was free, only to be charged on the 28th December as I had been tricked into joining a monthly club.
Don't trust this company!!!

Do not buy.... not only did it take almost a month to arrive and radio silence from them whe ln chasing. I used it for the first time yesterday an it blew up...... avoid avoid avoid.

Update I have emailed requesting a refund and the email has bounced back... my guess is they have closed down and reopened as Rosie Styler!!! As I haven't seen any Lily Styler ads for ages but Lee seeing Rosie Styler

Took £45.90. No item dispatched or received..No reply to my emails. No refund 😕 Di not part with your hard earned cash Do not recommend

I do not recommend this product. The accessories come out from the main body when using and within less than 2 minutes it gets really hot , making impossible to change from one head to another.

I contacted them to check that my order placed in December is said to have been delivered however I have not received it neither is left at the concierge upon checking at the apartment reception.

I had reached out multiple times in December for the same to check if the product will be delivered on time however there was no response!

It seems like fraud company to me where they don’t respond nor deliver the product!

DO NOT BUY FROM THIS COMPANY!!
I ordered and paid for the styler & case and postage weeks before Christmas. After arriving in NI they emailed asking for further delivery charges despite already paying so I refused and it was returned to them before Christmas by the company who was supposed to be delivering it. I have NEVER received my refund and they have ignored all my emails. Now I canmot access their website! STAY CLEAR

Ordered this product, paid for express delivery, item never came and the website has now disappeared. SCAM COMPANY.

I ordered this product on the 1st January and I still waiting for delivery. I tried emailing them and the message won’t go through to them 😡😡😡😡🥵

I am really disappointed in the turnout of all this as I ordered it on 7/12/25, it’s now the 24/1/26 and still no word of it being delivered. I sent them a few checkup emails and never got any response. Apparently it was dispatched but never arrived. I can no longer access the website so I won’t get any refund.

Very poor customer service. One of my attachments broke on my Lily Styler after just 4 uses and after approximately 3 weeks.
It was under the 60 day guarantee so I contacted them, with photos as evidence. Over and over again I emailed, only for nobody to ever return them.
Completely unsatisfactory and I'm left with the one part of the styler I wanted unusable.

AVOID, AVOID, AVOID!! Completely awful, ordered and paid for express shipping of their 5in1 syler, I have emailed chasing my order multiple times and they never reply. It has been 3 weeks, the tracking shows nothing and I am still waiting for my order.

I’ve placed an order on 12/01 and have received an email confirmation. Then on 20/01 an email was issued to advise that it was “in my area” and would be delivered soon and to follow the tracking link which didn’t work. I’ve the tried to click onto their website today and it doesn’t exist. I’ve emailed them and had a bounce back basically saying this email address doesn’t exist and then they won’t accept new messages on instagram. You likely won’t be able to buy anything until they resurrect the company leading up to next Xmas. I’m going to have to raise a case of fraud with my bank in order to try and get the money back. Avoid at all costs if you’re considering in the future!!!

I ordered their package of 2 stylers and a straightener as a Christmas present for myself and daughter. It arrived late after Christmas with inadequate packaging so the boxes were damaged. First time I used it the hair styler overheated and cut out after about 4 curls and it was too hot to touch. This is a DANGEROUS item. I emailed them on January the 1st and have sent at least 5 follow up emails with no response. I have now read their reviews and worry that I will never be able to return for a full refund as they are not responding with the details required to be able to do this. DO NOT BUY from them. The items are cheap nasty and dangerous. No response to queries. I am in the process of reporting to Trading Standards. I hate to do this and make a public statement like this, but the company has failed on multiple occasions to respond and I fear for the safety of users of their products.

Payed for products with bag in.November .end of January nothing. Emailed no refund or hairdryer. DON'T USE con men.

Please don’t waste your time or your money!

The company allows you to upgrade shipping for things like ‘express next day’ but doesn’t tell you it comes from overseas and takes weeks to arrive.
When it finally did arrive the quality was so cheap - don’t be fooled that it’s going to be amazing dupe for Dyson etc. it’s not - the straighteners are flimsy and smell like they are burning. The styler is loud, and doesn’t have enough power to blow my hands dry let alone my hair.
Emails and complaints will just be ignored and you can’t contact them via telephone.
Also it says a money back guarantee- they do not honour it and will only give you credit for their website of useless products!

Don't purchase from this company, the product doesn't live up to what they tell you it is. I have tried to return it, I have complied with everything they required for example photos if the product in its original packaging and they have never resoided despite 7 emails, and of course you can't call them.

TERRIBLE CUSTOMER SERVICE !!! Part of order never arrived and I have been emailing with only generic reply’s saying they will deal with my email, but they never do … RIP OFF CON ARTIST OF A COMPANY !! So many influencers have advertised these as well.

I ordered the 5 in 1 styler the first week in December for a Xmas present, I received an email saying it had been dispatched then heard nothing for a couple of weeks, I have sent 5 emails, received 2 automated replies saying they would get back to me in 1-2 business days, heard nothing more and never received the styler, awful company, do not order from them!!

I ordered the viral 5 in 1 air styler in December 2025. It was despatched almost immediately and I was bombarded with emails by the company supposedly tracking my item for me.
We get to January, and the tracking suddenly shows that the item has been returned to sender (didn’t even make it out of China) and ever since, I have been unable to get a response from the company either by email or via their socials.
It’s very disappointing. I’m currently unable to ask for a replacement or a refund because the company are effectively ignoring any attempts to contact them.
My advice would be don’t spend your money with Lily Styler.