Lilystyler Anmeldelser 

I ordered the case to store my styler in. It arrived dirty and lid was broken . The inside was damaged. I emailed straight away with the pictures. The return email said someone will be in contact within 2 days. I'm still waiting 4 weeks later. I have emailed twice since then. But bring ignored. I have paid for a case that is useless to me. To be honest if the case was perfect, it's still not worth the money I paid for it. So don't bother with the case .

I purchased this for my daughter for Xmas , it took a few weeks to arrive . They then sent a message about being in the VIP club and charged me £3.95 . I asked them to cancel this as I didn't want it . Had message to say it had been canceled. This month January 2026 , on my bank statement I saw that they had taken £29.95 out of my bank . I tried to contact again after being reassured my VIP membership had been canceled and my email came back as they couldn't find whom to send it to. Scammers , will have to contact my bank as this is fraud in my eyes . Would I recommend them ? NO , definitely not

Ordered as a Christmas gift and paid extra for fast delivery. It took over a month to arrive, poor product. Curls drop straight out.
Customer service is a disgrace, no answer to numerous emails, no refund for delivery costs or any way of returning product.
Don’t waste your money.

Do not waste your money! Firstly the express shipping is a lie, the item took over 2 weeks to arrive. Secondly i think all the good reviews that flood your social media after looking at the item are fakes generated by cookies/ai. The styler does not curl my hair and its not very hot/powerful so takes ages to dry my hair (i have medium length hair that is not thick) all attempts to contact the company habe been met with a generic "we will respond in 2 days reply" but I never get s response and its been over a month. Only wish i had paid on my credit card as i would be applying for a refund that way. Honestly not worth the money at all! I bought this item at the end of November, it arrived mid December and ive been trying to get a refund since 29th December with no contact.

DO NOT BUY. SCAM. returned my unwanted hairstyler after numerous emails requesting how to return it. I had to return it to China at my expense. I have not had my refund, their email and domain doesn't exist.

Absolute scammers - it never turned up and they ignored my messages. Now they have blocked me. Requested a refund from my bank. Avoid!

I love this 5 in 1 but there were a few bumps to this road... you see i could barely curl my hair and Im not shure how to use it because the instructions barely helped so I just want to say that I love it but there needs to be some changes like what is inside the box in the corner labelled but I do love it

Like many others, I’m ignored trying to get a refund. However I did get my money back by reporting this to my bank as a dispute. This was with Barclays. They credited my account straightaway. I’m so pleased.

Bought it before I saw the reviews so I emailed them to cancel before it had even dispatched, which I have a statutory right to do. They’ve totally ignored all my emails. it’s not Uk shipping it came from China. Just avoid.

The styler is fine - no issues so far. However, the travel case that arrives is not the one listed on their website. It doesn’t fit the styler and the attachments. I have tried emailing to request a refund but have had no response. In all, styler fine but you get what you pay for. Travel case and customer service are both awful.

Took 3 weeks to arrive. Smells of burning plastic, the air wraps don’t work and the hairdryer hardly blows out any air. Emailed twice, no reply and now their website doesn’t work

Ordered the hair styler at the beginning of January 2026. Hasn't arrived and now the website and email address have both been deactivated. Looks like I've been scammed!

I ordered this styler late 2025. It took so long to arrive despite saying on the website delivery was within days.
All efforts to chase up weee met with the generic email
Stating what I had ordered.
Finally it arrived. Very poor quality and not confident how long it will last. It’s okay as a hair styler.
Requested advice on how to put a review on their website several times. All requests ignored.
I would not recommend this company or the product.

This is a con. DO NOT ORDER. I ordered one on Nov 22 for Xmas present. At first all looked fine. I tracked the delivery (with Evri) but when it should have reached the pickup place suddenly it said returned to retailer. I received lots of reassuring messages, including one promising a refund but when I threatened to take it further they blocked my email.
It sounds from others that it was rubbish anyway so in a way I’m glad that I had to buy a similar, but much more expensive product from Argos to avoid disappointing my granddaughter. All the while I was waiting for delivery they bombarded me with ads for other products. Luckily I didn’t order more.
I don’t know what to do next but I feel they should not be allowed to get away with it.

BEWARE SCAM
The website no longer exists!
I received this as a Christmas gift and have only used it about 3 times, it sounds tinny and yesterday it set fire. It could have been a serious fire but I managed to unplug it, the smoke and smell was acrid!
I wrote to whom I thought was Lilystyler and they confirmed it’s nothing to do with them it’s a SCAM Product from China! This product is Dangerous, if you do have one and there is no info about the company and the QR codes don’t work, please do not use. Sadly had to one star you cannot review without!

Shocking customer service . I am still waiting for a product ordered and paid for before Christmas. They continue to ignore/not respond to my emails .
DO NOT PURCHASE FROM THIS COMPANY

Ordered two stylers along with an additional brush attachment. Tracking was given for postage. It sat for weeks saying it's on its way. Then suddenly said it was returned. I've contacted them twice and heard nothing back. No delivery, no communication back and no refund. NOT HAPPY 😡

AVOID AVOID AVOID
Do not buy!
Don't waste your money. Don't believe their money back guarantee.. they just ignore your emails.
Wasted over £90 buying two of these one for my daughter one for me. The product does not work like it shows on the ads and reviews. I've been emailing since Christmas to return for my money back, with no response whatsoever..
Avoid at all cost!

Terrible scammers. I don’t recommend buying from them or working with them.

I purchased their multi styler in December for my daughter for a Christmas gift. My daughter used it once, on its lowest setting on my advice to see how her hair would react to it. Within seconds it was too hot to touch, was smoking and smelled really bad. Thinking it might have been the plug socket that was faulty, we plugged it into another socket and the same thing happened within seconds. We never used it again as I was scared it might set on fire. I emailed Lilystyler, commented on their social media posts, sent private messages on socials but as I write this (28th Jan 2026) I have had no reply to any correspondence. I ended UK having to throw it away and replace my daughters gift. This company is DISGUSTING, and I am really angry that one of my daughters gifts was ruined, my money has been wasted (like everyone, I am far from in a financial position to lose this money twice after having to replace the gift) and that Lilystyler couldn't even be bothered to address my concerns with something so important as an electrical product. FOR THE SAFETY OF YOUR FAMILY AND HOME PLEASE DO NOT BUY THEIR PRODUCTS.