Eli Lilly and Anmeldelser 66

Extremely frustrating experience from start to finish. What shocked me most wasn’t just the cost, but how quickly things go wrong when you actually need support. The product itself didn’t perform as expected, and getting any meaningful help felt nearly impossible.

I spent a long time trying to reach someone who could actually resolve the issue, only to be passed around or given generic responses. For something that directly impacts people’s health, the lack of accountability is honestly concerning.

It gives the impression that once you’ve paid, you’re on your own. Definitely not the level of care or reliability I expected. Would not recommend.

I recently bought a couple of mounjaro pens. When I came to use the 2nd pen, it wouldn't release the primer dose, the top wouldn't press in. In short it was broken inside. I contacted my supplier who told me to phone the producers, I did this and got a 45min cross examination via the phone. A few weeks later I recieved an email basically telling me they wouldn't replace my pen, as I'd over tightened the knob, which was rubbish. They don't wish to accept any liability as a company, they care very little for their customers, all they want is the money.

Esperienza negativa durante la giornata di visite quicare io prevengo a Varese. Tempi di attesa lunghissimi e gestione del personale davvero scadente, con atteggiamenti anche poco cortesi.

Mi ero prenotata perché pensavo di ricevere alcune informazioni utili. La visita è durata meno di cinque minuti, il mio medico ha confermato che i dati ricevuti non avevano alcun valore, rendendo tutto una perdita di tempo.

i medici comunque erano gentili e professionali, nonostante una delle signorine con la felpa rossa faceva segno di mandarmi via. Veramente scandalosi.

I’m a bit pissed. I was put on mounjaro for type two diabetes. I was able to afford it at $25 per month. Now they want to charge me over $900 per month. They charge less than $100 per month to people in other countries but charge Americans over $900 per month. It’s time Americans should boycott Eli Lilly and don’t buy any drugs they make. They treat their own fellow citizens like dirt.

This company is discussing how dare they have there clients pay allot of money 5ml $398 per month when you receive a faulty pen they refuse to replace it dispointed this has been going on for 9 weeks I missed 3weeks waiting g to be replaced they told me they would organise to be sent back they didn't no replacement discussing

Wow 91% 1 star customer reviews. That tells you they don’t care to improve. I was on hold 31 minutes and they needed to talk to problem resolution. When I called back it was a 37 minute hold time just to be told that they would not replace my insulin pen that had broken. No good will by this company. At least this wasn’t a Mounjaro pen that malfunctioned. Lots of people had that happen and got no replacement. Greedy bastards.

Faulty pen. Primes fine and get it ready to inject and jams. Got through to someone and forced to attempt to inject five times. Now can’t get through to them to discuss a refund. Pharmacist has deemed pen faulty though I’m still up for cost of a new one. Terrible that you can’t even get through to speak to someone.

Disgraceful company, I am in the process of reporting them to every medical ombudsman I can find. Refused to replace a faulty Mounjaro pen I paid £580 for at a private pharmacy. It didn't click when it was turned and wouldn't eject anything so its unfit for purpose. Still can't believe they refused to replace or refund their faulty medical pen that is clearly full and hasn't been possible to use. Had to sit through some annoying 'computer says no' call centre agent based in the Philippines talking me through 'how to click the pen' on repeat for an hour after being on hold for ages for them to not even take the pen to investigate and just declare the case closed, there's no fault apparently and I must have broke it! LITERALLY THE WORST CUSTOMER 'CARE' EVER. Please avoid them where possible, I'm only just seeing all the other reviews of people in the same position as me, investing over £500 in a faulty pen with no solution offered from Eli Lilly or the pharmacy vendor (who to be fair won't replace as Eli Lilly treat them with the same disdain as their direct clients). Absolute bandits.

I am very disappointed in this company and the customer support. I bought very expensive Mounjaro pen with four shots. I did only 3 of them, and the pen stuck. When I wrote to them and explained the issue, they told me, that I already did four shots. And refused to compensate my last st. But this is over 100$!!! So I’m suggest, do not trust this company!

They send some of their products in large STYROFOAM containers which take 500 years to decompose. Certainly, in todays world they can do better. Pathetic

Penoso. He tenido problemas con uno de sus productos y no hay manera de contactar con ellos

It’s not acceptable to more than double the price of a medication. Very bad form chaps, very bad.

Raising prices on a drug needed by so many. We want you OUT OF THE UK! GET OUT! I'D RATHER BE FAT. I WON'T GIVE YOU ANOTHER CENT. I'VE CHANGED INJECTIONS. How does it feel to be the most hated company in the UK. Perhaps you should remove your lips from Trumpty's butt!

I reached out for some help paying for the glp1 because my insurance would no longer cover it. They said they would help me. They strung me along for over a month and a half and did absolutely nothing. I told them my insurance wouldn’t pay for it yet. They went that route tried to get it approved by my insurance, even though I told them it wouldn’t and it didn’t and then they never reached out to me again after that they are not about the people or taking care of the people. They’re about the money and the bottom line like all the rest.

Ordered zepbound. Supposed to get meds in 3 days. Ups sent meds back to pharmacy after waiting on meds for 4 business days. I'm out $349 dollars and don't know when I'll get meds. Customer service is no help. All they say is another shipment is being processed. Can't cancel order they said. It's a rip off

Most shocking service ever! Spent £180 on item, stopped working no exchange or help at all! Disgusting service from this company.

Been on Mounjaro for two years and even the old prices were challenging for most folk but this is just greed pure and simple and putting peoples life’s at risk . For the money I have paid over the two years I could have saved for bariatric surgery. Shameful and disgusting and greedy

● Well done😡🤬got all the world as clients because of an amazing weight loss product and earning millions and soon will lose everything because they are ambitious, in Europe prices are higher and so it does not have as many customers as in Uk, increase the price for new customers its ok, but for existing customers it is a way to deceive people, promise the product at a price to win customers and then increase to a ridiculously impossible price for an ordinary person to pay, Wait until another company can make the same product for a reasonable price and the millions that this company has earned, will lose everything and cause the company to fail, so as not to deceive customers.

Have kwikpen my fifth to date , however this has jammed and seeking replacement have emailed sent photos , issue etc. no reply . Thought Lilly reputable ?

Eli Lilly are nothing short of disgraceful, operating with the same ruthless tactics as street dealers. Their recent 170% price hike, announced with just two weeks’ notice, is predatory, deliberately exploiting people who are already dependent on their medication. This is greed at its most shameless. They hook vulnerable people in with treatments that become essential to daily life and then tighten the noose when patients have no choice but to pay extortionate rates. Eli Lilly is not acting like a healthcare provider, they are completely devoid of ethics.