LHV Anmeldelser 43

I Have not use my account for 2 years because of overseas, they add service charge and asking cradit from me . I nver get any loan , any cradit card . There is no any operation for 2 years they aski g service charge but already they closed my account.

A small bank that does not have anti-fraud security systems to protect its clients' funds. They place ambiguous disclaimers in the service contract so as not to be responsible for any fraud incident. A banking institution should protect client funds as a primary service.

More than 6 months passed since my client sent me the money to LHV bank account, but they closed my account and didn’t return money to me or make refund to my client bank account despite of the fact that I have provided them with all requested documents and contacts. They just told that it is under investigation. Looks like they just scam people. I work with many banks but didn’t face with such an outstanding fraud from “trusted” bank

Sono entrato in contato con un' impiegata della LHV per fare alcuni investimenti in criptovaluta Ethereum. Le operazioni avvenivano con l'impiego di Anydesk e Crypto com e attraverso conti correnti aperti (non da me) nelle banche Openpayd Malta e Banking Circle München. La signora mi consentiva di vedere l'andamento degli investimenti su una piattaforma che lei stessa mi aveva suggerito. Ho investito una somma considerevole che temo di avere perduto perché la signora ad un certo momento è diventata irraggiungibile, non rispondendo più né al telefono né ai messaggi WA. Esperienza molto triste edeludente.

the lhv pank bank is used for fraud, they called me repeatedly for more than 3 weeks to make me make a deposit of €1000 on my binance to verify the origin of these bitcoins that "I" have with them in my account.
when I have never opened any account and I didn't know this bank before they called me
be careful who calls you and don't fall into their traps like downloading anydesk writing to emails they send you or paying money into wallet...

I used LHV both as a bank and as an insurance.

Terrible service.

After someone rammed my car (their fault), IIZI (LHV middleman) asked me to fill in the data, which I provided immediately. Then asked me to send photos and various documents, which I also provided right away.

Then, they didn’t help in any way. After a few days of silence, I had to call again and again, until they told me IIZI didn’t handle the case directly, and instead referred me to LHV, the actual insurer.

When I called them, they asked THE SAME data I provided IIZI.

I send the same data again.

After many days of silence, after calling and again, they said LHV didn’t handle the case either, and referred me to Van Ameyde, the actual ACTUAL insurer apparently.

Again, I had to contact them separately and provide the same commendation I already provided TWICE. When I asked why, they said they could not send the documents for privacy reasons.

What privacy? Why are you bouncing me back? What am I paying insurance for? What kind fo service is this?

After many calls and emails with Van Ameyde, they finally established that the other party was responsible, and would handle everything from then on.

This took TWO MONTHS, and even now they did not even send a technician to establish the damage. My car has been sitting still WAITING for someone to do their job for which I paid.

And it wasn’t even my fault! I can only imagine what madness would have ensued if I was the one responsible for the accident.

What insanity!

Terrible, terrible service.

Provided no help whatsoever, bounced me to 4 different companies for no reason, with huge delays and not even bothering to send the documents along which I already provided.

I am astonished at how bad this service has been, and it’s still NOT resolved.

Astonished.

Currently my main bank. All digital which is cool. Transaction fees are very low for me. Also haven't had any problems with investing. I've had great experience with them.

LHV used to be my favorite bank. During the past two years their service and behavior has devolved to the point where I question their integrity. In 2016 when I opened the account they promoted themselves as the choice for e-Resident companies. Now they have raised their fees to unethical levels, and arbitrarily threatened to close accounts based on new requirements that are not the requirements they promoted to attract customers in 2016.

LHV charged !! 100EUR !! from my account as I received payment from other country! They told me their pricing has been changed, but do you guys really think we open and read each and every row of your long price-changes with each change you make?
Fort the first payment they should have asked at least whether I agree to that or not, if not - don't accept the transfer!

LHV bank charged me 25 eur for a fraud recall and gave the fraudster the right to decline the recall. Poor bank, poor support. Scammers!!!!

Bank is used by crypto currency fraud; don’t do any business with them! Your money or transfers aren’t insured and they don’t help or giving any support!

I am a 3+ year client. Not anymore.

Email support is full of sh**t. They tell you one thing, but do another and you won't be even warned.
Basically they act, like they are the only bank in Estonia.

Worst banking customer Service.
Emails were exchanged for a few days and reminders were sent with zero reaction. No Feedback, no reply to any of the sent requests and they totally ignore all the reminders

I tried to open a business bank account for my startup in Estonia and applied for e-residency. All went good and after receiving my e-residency proceeded to LHV. Had a nice and simple intake talk without needing to hand over the documents I prepared, business plan, CV, an agreement with an Estonian company etc. Then after a week I received an e-mail that my application was "too vague".

I replied with the facts that no-one in the bank needed or wanted to receive the documents I prepared and then send them again via e-mail.

One week later still no reply, then I called them and received a negative result the next day with a standard e-mail.

LHV is not willing to work with start-ups, even when you're open to supply any information they would want or need.

Discusting service! This is the worst banking experience I have ever experienced in 40 years of professional life. This bank claims 4 weeks is necessary to process an international payment, and all contracts, invoices etc. have already been provided.
No chance to speak with any manager. No will to look into the matter. Nothing. Only stonewalling by poor Annetta who is hung out to dry by her managers.
LHV claims their values are: "Simple, Supportive , Effective and No B*llsh*t"
After 23 years in business LHV Bank is still totally removed from their values and their clients

I've been using LHV for 5 years. Can't say I've had any bad experiences, I've always received excellent support. Would recommend.

I am a student at EUAS Mainor. Normally if you want to open a bank account in Estonia, you need to have TRP (residence permit) or you need to pay €250. My school and LHV has agreement that international students (like me) don't need to wait until they get their TRP and they don't need to pay €250 account opening fee. That means you can open a bank account at LHV for free and without TRP, but NO! First they asked my student agreement and documents, and I gave them. The customer assistant told me it will take 1 week to open the account, and I waited. NO REPLY after 3 weeks! I have sent an email asking what is progress of my account, they said that I need to provide TRP application date, and I have sent to them. Then I waited, waited, waited... NO REPLY another 2 weeks! I have sent another email saying when is my bank account opening. They replied I need to have TRP!! Then what's the point that the agreement between the school and LHV? Moreover, every time they ask any document, I replied immediately in the same day. However they returned to me after 2-3 weeks! They don't care about their (potential) customers! Now I have TRP but I already gave up and opened a bank account from another bank. LHV is the least responsible bank I have ever seen!

The first line of customer support is friendly, but then the responsible manager for opening a startup bank account is terrible to work with. She rarely responded via mail, and if so only with standardized template answers, and had to be called after numerous times in order to move forward in the process. In our case, they wasted one month of our time in total just to reject the application with some unrelated standard mail.

Orienteeritud ainult äri jha investeerimisturule. Pension on parim variant siin hoida, ja ka investeerimistehingud. Kuid hoiuseid ja pangakaarti siit ei soovita. puuduvad automaadid