Great doll, looks exactly like it does online. Prompt delivery. Only issue is the product / packaging smells very strongly of cigarette smoke! Very glad I purchased this early and have enough time... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Avoid!!! Very poor service and never actually received the item but when questioning them I was just getting ignored and told completely different story. I wouldn't believe how dismissive they wer... Vis mer
Selskapet har svart
These are beautiful customised dolls and my kids love them. They recently made football versions as well. Love the quality as well. Delivery will take time due to customisation and handling etc. we we... Vis mer
Selskapet har svart
We ordered the doll as a first birthday gift for our granddaughter, Paz. My husband an avid soccer fan noted there was a player, Nico Paz on Argentinas team. The personalization, number on the shorts,... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We Offer the Best Personalized Doll for Babies & Toddlers.
Kontaktopplysninger
RM 2209, 22/F, 655 NATHAN ROAD, Moonkok, Hongkong
- +852 6098 4328
- help@leyadoll.com
- leyadoll.com
4,1
Bra
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Love ❤️ the Leyadoll
Love ❤️ the Leyadoll. Just adorable, soft and cuddly.
23. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Leyadoll
Hi Cathy, we're grateful for your kind words and your support. We hope to have the opportunity to serve you again in the future. Have a nice day!
Beautiful doll…
From start to finish the communication was great. I needed a 7 letter name on my doll which they arranged. The doll arrived swiftly and is absolutely beautiful. It’s going to be for my first granddaughter and she will love it. Will definitely be purchasing more.
21. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Leyadoll
Hi Caroline, thank you so much for your wonderful review! We’re delighted to hear the doll arrived quickly and that you loved the personalization. 🥰 Knowing it’s for your first granddaughter makes it even more special — we can’t wait to create more dolls for you in the future! 🌸
Very well made and adorable .
14. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Leyadoll
Hi Martha, Thank you so much for your kind words! We’re so happy you find the doll well made and adorable, Thank you for choosing us and for sharing your experience with others. Have a nice day🥰.
Such a beautiful dolly and especially…
Such a beautiful dolly and especially good for a keepsake :)
12. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Leyadoll
Hi there, We're grateful for your kind words and your support. We hope to have the opportunity to serve you again in the future. Have a nice day!💕
Love it it was a birthday present for…
Love it it was a birthday present for my granddaughter‘s second birthday. She absolutely loves it.
20. juni 2025
Svar fra Leyadoll
Hi Jan, Thank you so much for sharing this lovely feedback 💕 We’re so happy to hear that your granddaughter loves her birthday present and that it made her second birthday extra special. Moments like these are exactly why we do what we do 🌸
Wishing you and your granddaughter many more happy memories together!
I simply love the Leyadoll
I simply love the Leyadoll and especially my granddaughter she’s 1yr. It’s well made and so soft to touch. I highly recommend this doll.
8. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Leyadoll
Hi Cary, Thank you so much for your heartwarming words 💕 We’re delighted to hear that both you and your granddaughter love the Leyadoll, and that its softness and quality have brought joy to her. Your recommendation truly means the world to us 🌸
Wishing you and your granddaughter many more cuddly and happy moments together!
Great purchase
The doll was perfect and my daughter absolutely loves it. Definitely well made and worth ordering
5. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Leyadoll
Hi Kira,Thank you so much for your lovely review! We’re so happy to hear that your daughter loves her doll — that truly means the world to us. Knowing it brought joy to your family makes everything we do worth it. Wishing you and your little one many magical moments ahead!💖
I have bought four Dolls dolls so far
I have bought four dolls so far. They are soft n lovable and perfect for little or. Bigger hands. The embroidery of their name is the best !!
2. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Leyadoll
Hi Deb, Thank you so much for your kind words and continued support! We’re absolutely thrilled to hear that you’ve brought home four Leyadolls already — that truly means the world to us. So happy to hear you love their softness and the name embroidery! Wishing you many more cuddly moments ahead!
Très jolie poupée
Très jolie poupée. Je suis malgré tout déçue par la broderie du prénom qui est un simple thermocollant. C'est vraiment dommage
30. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Leyadoll
Hi Karine, Merci beaucoup pour votre retour et pour vos aimables mots sur notre poupée 💖
Nous sommes vraiment désolés d'apprendre que la personnalisation n’a pas répondu à vos attentes.
Nous tenons à vous assurer que chaque prénom est soigneusement appliqué avec une technique pensée pour la sécurité et la durabilité. Cependant, nous comprenons parfaitement votre déception et la transmettrons à notre équipe de production pour amélioration future.
Merci encore pour votre confiance et votre soutien.
The dolls were of excellent quality
The dolls were of excellent quality. They came in a timely manner. My emails and questions were answered promptly.
26. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Leyadoll
Hi Pamela, We're grateful for your kind words and your support. We hope to have the opportunity to serve you again in the future. Have a nice day!
I ordered quite a few personalised …
I ordered quite a few personalised items from this company on the 8th of July and I've sent loads of mails and they are ignoring me now this dolls etc were for a very special little girl I can't believe this is happening to me
8. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Leyadoll
Hi Tracy, Thank you so much for your feedback. We’re truly sorry to hear that your experience hasn't met expectations — especially since this order was meant for such a special little one. We completely understand how important it is.
After carefully reviewing our records, we can confirm that we’ve responded to every email you sent. In our communication, we also explained that your order contains pre-order items, which are scheduled to ship after July 25th, in the order they were received. Additionally, we kindly asked if you’d prefer to cancel the order, but didn’t receive a response to that inquiry.
We sincerely apologize if our messages didn’t provide enough reassurance. Please know we’re still here and happy to help however we can. Our goal is always to make sure you feel supported and cared for throughout the process.
Thank you again for your understanding and continued support 💖
Received the doll finally after a…
Received the doll finally after a ridiculous long wait to open the parcel and find they have completely got my little girls name wrong! I checked back on my order summary to make sure I spelt everything correct which I had.
11. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Leyadoll
Hi Lydia, We’re truly sorry to hear about the mistake on your order — that’s never the experience we want for our customers. We completely understand your frustration, especially after a long wait.
Please rest assured that your full refund has been processed. If there's anything more we can do to make this right, feel free to reach out. Your satisfaction means a lot to us.
Great customer service have ordered…
Great customer service have ordered twice
13. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Leyadoll
Hi Lisa, we're always trying our best to fulfill your expectations as much as possible. We are very appreciated that you love our services and we believe you will love our products more.We would do better in the future and have a nice day!
Doll for Alana
I ordered and received the beautiful Leyadoll and was extremely pleased when I received it. She's a beautiful little doll, perfect size and resembled my little granddaughter Alana who I bought it for. The doll is adorable and I definitely recommend it for your little ones.
P. Spencer
5. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Leyadoll
Hi Patricia, Thank you so much for your wonderful review! 💖 We're thrilled to hear that the doll reminded you of your sweet granddaughter Alana — what a special gift!
It truly means the world to us that you’re happy with the size, quality, and overall experience. Your kind words and recommendation really brighten our day!
Fantastic in every way
Ive recieved a few items and my granddaughter absolutely loves them, the quality is the best and im so glad I discovered these 😄⭐️⭐️⭐️⭐️⭐️
4. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Leyadoll
Hi Tracy, We're thrilled to hear that you enjoyed your purchase with us. Thank you for taking the time to leave us such a lovely review. Have a nice day!💖
This is the second doll I ordered
This is the second doll I ordered, they are so nice and soft. My granddaughter loves her's. Having the name on the doll's dress is a nice thing
20. mai 2025
Svar fra Leyadoll
Hi Virginia, Thank you so much for your lovely review! So happy to hear your granddaughter loves it-that truly means the world to us.💖 Have a nice day!
I’ve bought many Leya dolls and they…
I’ve bought many Leya dolls and they are all beautiful and great gifts. I appreciate such a wonderful doll with a great price. I recommend it to all my friends and family.
20. mai 2025
Svar fra Leyadoll
Hi Liana, We're grateful for your kind words and your support. We hope to have the opportunity to serve you again in the future. Have a nice day!
Svar fra Leyadoll
¡Hola, Yutzy! ¡Muchas gracias! 💖 Nos alegra mucho saber que te encantó la muñeca — ¡bella y suave, tal como debe ser!
Terrible quality
I received a doll of really bad quality. Thin fabric and threads, and poorly executed seems. No product to give to a child that doesnt know how to play carefully with it. So I emailed Customer Service who, after seeing pictures I sent to them, told me they were willing to send me a substitute doll to make it up to me. We agreed about it, but now two months later I have still not gotten any new doll delivered and they are not replying to my emails anymore.
Can NOT recommend the company nor their dolls unless you intend to have them simply sitting on a shelf.
14. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Leyadoll
Hi Martina, We’re truly sorry to hear about the frustration you’ve experienced. 💔 We did send a follow-up email after agreeing on the replacement, but it’s possible it got missed or ended up in spam—we completely understand how that can happen.
Thank you for reaching out again—we responded as soon as we received your message, and we’d still love to make this right for you. 💖
Please feel free to check your inbox or message us again directly, and we’ll arrange the replacement for you right away!
I ordered the Leya doll a few weeks ago…
I ordered the Leya doll a few weeks ago & was concerned when it hadn’t arrived. I contacted company & immediately they wrote back , giving me tracking & eta. Unfortunately, sweet little doll got delivered at 10 pm, so I was in bed. Hubby for tunnel’s picked up activity on our camera & rescued her. She is a delight & can’t wait to see my grandchild’s face this weekend when I gift it with her own little stroller. Thank you, I think the activity one is a great idea with buckles, buttons etc too.
3. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Leyadoll
Hi Ronny, Thank you so much for your kind review! We’re so glad your Leyadoll arrived safely. We can’t wait for your grandchild to meet her new friend — what a special moment! So happy you love the activity features too. Thank you for choosing us and for sharing your experience with others. Have a nice day!💖
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.