Great prices and excellent service. Bought Prada sunglasses at a fantastic discount and received them the next day in the original box with all accessories. Customer service was friendly and quick to... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Asked then to send them a return label and instructions to send the sunglass back which I received couple days ago, however they are not replying to my email and no contact whatsoever. Don't buy from... Vis mer
Can't fault this company. Easy to order, good price based on the anticipated delivery time which they delivered on completely. A few places were slightly cheaper but their reviews were not good. S... Vis mer
I ordered lenses for the first time from Lentiamo and was concerned when they didn't turn up. Their customer service team did some digging for me and it turns out I'd entered my work address but my ho... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Lentiamo is the leading online optician when it comes to high-quality eyewear, fair prices and an optimal shopping experience.
Kontaktopplysninger
Storbritannia
- info@lentiamo.co.uk
- lentiamo.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Perfect service
Perfect service, good price and fast delivery.
Best service ever
Best service ever very quick to deliver and respond
I have ordered my contact lenses twice…
I have ordered my contact lenses twice now , very good prices half of what I paid in the opticians, fast delivery, .
1st Class Customer Service
Excellent value and great communication.
Tanya from Lentiamo was especially helpful, emailing an active voucher code to me when the published codes did not work. Thank you.
Excellent customer service and great…
Excellent customer service and great value products. Items always dispatched immediately.
Highly recommend
Excellent and Fast Service! :)
I ordered on Monday. On Tuesday they let me know they receievd my order and confirmed the delivery address. Today, Friday I received the lenses. Posted from the Czech Republic to Malta. The courier even called to let me know they were delivering! Excellent service.
Awful customer service
Used previously without problems. Currently awaiting an order for over 10 days. Company is refusing to give a refund or re send order until original order has been located by courier. Reordered via another company and received contacts working 22 hours. Can't contact this company via phone, can't log a complaint either. Very poor customer service for an existing customer, will not be using this company again.
Very helpful and efficient company :-)
The order proceeded very quickly and I…
The order proceeded very quickly and I was kept informed at all stages. The prices seem very reasonable and there is a good stock of products.
Disgusting customer service
Disgusting customer service
DO NOT ORDER FROM THIS COMPANY
ORDERED CONTACT LENSES WERE FAULTY AND NEVER SEND A REPLACEMENT
DOT NOT ORDER FROM THIS COMPANY
Very impressed!
Recommended recently by a friend and ordered some lenses. Easy order process and quick delivery (3-4 days). Very impressed!
Difficult to contact them by phone
Difficult to contact them by phone, system seems to take payments more than once and then there are protracted emails, which they prefer to phoning and speaking to their customers. In all the times I have ordered from them the contact lenses have never once been sent in a letterbox size box - I don't think they use them.
Having given them a couple of tries I don't think I shall order form them again.
Amazing customer service!
I can only say great things about this company. My experience with them was excellent. Their customer service was amazing. The product was exactly as advertised. As somebody who needs prescription contact lenses I found it hard to find a good company that could provide me with the prescription I need and in the colour I wanted. I will definitely be using again in the future when I need coloured contacts. I Highly recommend.
Excellent
Great price and good customer services! Thanks!
Really impressed with the customer service
I ordered lenses for the first time from Lentiamo and was concerned when they didn't turn up. Their customer service team did some digging for me and it turns out I'd entered my work address but my home postcode - entirely my mistake. They kept me updated and when the lenses arrived back at their office, they reposted them to me for no extra charge. They were understanding and friendly and even apologised for the inconvenience many times, when clearly it was my fault! Thank you!
Poor customer service. Misleading advertisement.
Photos of color lenses marked as 'real photos' show different brands than those sold on website. Don't be surprised when your lenses look NOTHING like you expected. Poor print quality with big pixels and poor color coverage.
Called them and explained the situation.
Got answer 'Color lenses look different on each eyes photos can not be used as reference'. As a user of AllVue Color I know what to expect from good quality lenses. Do not recommend this company.
Edit: Judging by the response, I did not form my arguments well.
Pictures named as -real photos- next to the item are indeed real photos. But NOT of the lenses you are trying to buy. I bought FreshLook ColorBlends. Judging by real photos provided they should have similar color coverage as my previously used AllVueColors. It's nowhere near it. It means -real photos- show real lenses, but of different brands. So I feel tricked into buying something that should have good color coverage, and in reality is absolulety not fitting my needs.

Svar fra Lentiamo
Excellent Service!
I have had a very good experience with Lentiamo. I can honestly recommend them and I will continue using them.
Fast delivery and very good communication with the customer care team. Thank you.
Love it!
I found this website the best and cheapest for contact lenses! love their bonuses and even the Costumers Services is great! I recommend
Nice company
I really like their customer service. Also the delivery was fast. They had a good offer with eye drops
Great service and excellent experience
I have ordered with Lentiamo many times. I like the website's simplicity and fast delivery of the products. I told me I get the good within 5 days and I got them in 2. No way, I buy anywhere else.
Dette er Trustpilot
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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