Dhessa, from lensme provided excellent customer service, from the moment I reached out with my concern. She took care of me with patience , a calm demeanour, and care. She tracked my package for me... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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These people are jokers! So I paid for fast delivery (priority). It stated that if I paid that much (which was a lot by the way), I will receive my order on a specific date. Which I never did! Its be... Vis mer
What made my experience great is the young lady who helped me out with the issue I was having. She answered all me emails swiftly. And she explained why things were happening. She went above a... Vis mer
I really like this brand very good quality and clean contact lenses gentle on eyes with power and none you can choose and enjoy the colours suit you i highly recommend to buy fast delivery and... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
lens.me is a certified optical shop offering brands such as Solotica, Anesthesia, Bella and more. We offer super fast global shipping and are always on hand, night or day, for all our customers with our 24/7 support team.
Kontaktopplysninger
Gold and Diamond Park, Building No. 3, Ground Floor, Sheikh Zayed Road, Dubai, De Forente Arabiske Emirater
- + 971 4 379 1791
- contact@lens.me
- lens.me
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I received my lenses quickly and in…
I received my lenses quickly and in safely packaged containers.
Reliable company excellent products highly recommended …
I am so very impressed by your amazing customer service and trusted communication although I am in Canada ; you provided excellent honest Communication reliable service and pristine products and classy gift packaging simply wow ! Will be back to order again 🙏Rola yassine
Great customer service went over and…
Great customer service went over and beyond to make sure my package was received. Thank you.
عدساتهم جدا جميلة ومريحة وفيها خيارات…
عدساتهم جدا جميلة ومريحة وفيها خيارات متعددة
خدمة العملاء مميزين ودايما موجودين للمساعدة في اختيار اللون او التوصيل
ما استغني عنهم صراحة ❤️❤️❤️❤️
Love the color
I love your contact lenses and have been buying from your company for a very long time. However, I did not give you 5 stars because sometimes the lenses are not very clear.
I made an order and never received it
I made an order and never received it. They said it was delivered. I asked for a refund or if the company could resend the package and they denied my request.
Fast service every time been shopping…
Fast service every time been shopping here a few years top notch
The best company I’ve ever had the pleasure of doing business with.
I searched and searched spending close to a thousand dollars to find the perfect contacts to match my lifestyle and when I came across lens.me and fell in love with the Contacts named “Parati” I love them they don’t raise their price and they are consistent and reliable. Lens.me gets a 100% A+ from me. Try them you won’t be disappointed also darker eyes? They have lenses to brighten whatever look you want to just sprinkle a little glitter on. Love this brand.
Delivered on time.
Delivered on time.. great customer service. 👌
Beyond Happy!
I just received my colored contacts, and I am beyond happy with them! They look incredibly real, and I love how natural they appear. The packaging was also such a nice surprise—the cute makeup pouch was a great touch!
I also wanted to compliment the team on the super fast shipping and excellent customer service. The entire experience was smooth, and I truly appreciate the great communication throughout the process.
Replacement Policy is not working
My lenses were torn apart on the second use. No refunds or replacement were offered!
Excellent customer service
Excellent customer service. Always quick responses back on emails and helpful with tracking information about deliveries.
Always Premium Experience
Always premium contact lens. Sells the positive power prescription I need in the color that I want. I am always hapoy with my order. My favorite is Hidrocor Buzios and I have dark brown eyes.
NO REFUND POLICY
Do not use. They refuse refunds. I ordered the amara toffee coloured lens which was supposed to flatter my dark brown eyes. In the image the model has chocolate brown eyes. But the lenses they sent me for £35 were pink not brown tinged making me look like a zombie (but not in a good way lol. Really awful service and misrepresentative products that they should check. When I asked for a refund they refused and said it was not their policy to ever give refunds. Waste of money.
Do not purchase from this company
Do not purchase from this company. The lenses I received did not fit correctly, they were nowhere near what was advertised. Despite reaching out to their customer service team, I received nothing short of diabolical responses. There are plenty of other online companies to choose from—just check the reviews. Even after they contacted me following my social media post, nothing was resolved. Their disregard for proper customer service makes it clear they’re more interested in scamming you than in supporting their customers. Please see reviews from other customers , although they may have deleted some .
I my was very happy because they didn’t…natural look.
I was very happy because they didn’t take long to arrive and I was wanting to get a reliable place to order them. I have used freshlook for a long time now and I don’t like other brands because they don’t look natural as these brand
I made an order of Amara lenses
I made an order of Amara lenses, unfortunately, since I am in Europe, my order was held by customs for a long time, this of course is not the reason for my review of poor customer service. Together with my order they supposedly offered 6 contact lenses from Onya, for a try on, which was not true, since they only sent the lenses I bought. Not good publicity for the brands they sell. It would be better to not offer any and avoid disappointment from clients.
Best experience ever !!
Best experience ever !!! Dhessa Helped me and explained everything with so much patience and clarity! She is awesome, this was the first time trying them out for contacts and their perfect definitely will be ordering again soon !!!! :)))))
Prompt and reliable seller
I can count on them for prompt customer service and delivering the item you bought. I have purchased contacts from them for the last 5 years and they have never disappointed me. There are professional and upfront about your charges. Unlike other contact lens services, they do not misinform you or mislead you about any hidden costs.
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