Dhessa, from lensme provided excellent customer service, from the moment I reached out with my concern. She took care of me with patience , a calm demeanour, and care. She tracked my package for me... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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These people are jokers! So I paid for fast delivery (priority). It stated that if I paid that much (which was a lot by the way), I will receive my order on a specific date. Which I never did! Its be... Vis mer
What made my experience great is the young lady who helped me out with the issue I was having. She answered all me emails swiftly. And she explained why things were happening. She went above a... Vis mer
I really like this brand very good quality and clean contact lenses gentle on eyes with power and none you can choose and enjoy the colours suit you i highly recommend to buy fast delivery and... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
lens.me is a certified optical shop offering brands such as Solotica, Anesthesia, Bella and more. We offer super fast global shipping and are always on hand, night or day, for all our customers with our 24/7 support team.
Kontaktopplysninger
Gold and Diamond Park, Building No. 3, Ground Floor, Sheikh Zayed Road, Dubai, De Forente Arabiske Emirater
- + 971 4 379 1791
- contact@lens.me
- lens.me
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Contact lens arrived in great condition…
Contact lens arrived in great condition and expiry date until 2028. Very happy, excellent quality .. will buy again.
I was very pleased with the speed of…
I was very pleased with the speed of shipping;
however one of the lenses has already broken.
I will buy another brand of contact lenses again.
Je recommande ❤️très confortable
Je suis entièrement satisfaite de ce produit ! Des lentilles très comfortable je vous encourage de les achète.J’habite au Canada et j’ai reçu mon colis après 2 semaines. J’ai commandé « Stromy » avec correction -2,75 + -2,50
Je remercie la personne que j’étais en communication avec lui sur Whatsupp.
Merci beaucoup je recommande ❤️
I love lens.me
I love lens.me! Shipping is so fast! I got everything I ordered and the colored contact look fabulous in my eyes! Compliments all day!
Exceptional service
Exceptional service
Customers service reliable
best lenses ever
lenses are top and it came really fast
Happy Bunny
Quick, easy, exactly as described happy with my purchase and would definitely buy again
Presented beautifully
Presented beautifully. The lenses did not suit my dry eyes and felt very uncomfortable however, would not hesitate in using Lens.me site again to try out a different brand. Thank you for the make up case- so useful
I’ve been ordering from here for years…
I’ve been ordering from here for years and they keep shipping faster and the quality has always been great. Only once did I have an issue with a lens and they sent me a replacement.
Simple ordering process and shipping…
Simple ordering process and shipping was faster than expected
Easy to order
Easy to order, shipped and delivered in a timely fashion. So far I am loving the contacts.
Eye infección
I’ve bough their contacts multiple times (solotica ). And is been great till this last time . I decided to order the Bella brand well they gave me an eye infection and you see blurry . Idk if it the brand or their defective . I reached out to costumer service multiple times and I’ve just gotten ignore . That’s how they treat their faithful costumers .
So many compliments
They look so real! Did u always have blue eyes? People love them! They are so easy to use! I'll definitely be getting a different color to try.
GAVE ME AN EYE INFECTION TWICE
I've purchased lenses here twice and both time they gave me an eye infection. Customer service was ridiculous. I don't recommend them.
Emphasizing the Customer Loyalty and Betrayal
For over five years, I've been a dedicated Lensme customer, even recommending them to many and showcasing their products on social media. My recent purchase of Anesthesia Anesthetic Fonesta lenses, however, was a complete letdown. Not only was the color different than expected, but the lenses blurred my vision after just a few hours. What's worse is the abysmal customer service I received. It took weeks to get a response, and after jumping through hoops (including destroying the defective lenses), my reasonable request for a replacement pair of my trusted Bella Elite Emerald Green lenses was denied. This complete lack of support for a loyal customer is shocking and frankly, feels like a betrayal. I'll be taking my business to Bella Elite directly and can no longer recommend Lensme.
Easy to place the order and good quality contacts
Ordered a second pair of contacts. It was easy to place the order and kept notifying me of status at every step.
Parfait
J’ai eu un souci avec une paire de lentilles Anesthesia qui me causait une forte gêne à l’œil. J’ai contacté le service client de lens.me et j’ai été agréablement surprise par leur réactivité et leur professionnalisme. Après quelques échanges, ils m’ont proposé un remplacement mais je devais payer les frais d’envoi.
Résultat : les nouvelles lentilles sont parfaites, je ne les sens même pas !
Petit conseil pour les clients en Belgique : avec l’envoi standard, j’ai eu des frais de douane assez élevés (26 €), mais avec FedEx Express, il n’y en a pas. Ça vaut vraiment le coup de choisir cette option.
Un grand merci à l’équipe pour leur écoute et leur efficacité. Je recommande sans hésiter.
True to Your Word!
I just wanted to say, I've been shopping with Lens.Me for a few years now, and you guys are WONDERFUL! I made the mistake of ordering some lenses from a different company because they were MUCH cheaper, but "you get what you pay for". The lenses (while they had a brand name) were an inferior lens, and while wearing them, made my eyesight worse. They were terrible. I will NEVER make that mistake again. Your lenses are always true to the name and a MUCH better product! Thank you for staying consistent and keeping my vision clear! THANK YOU!!!
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