Dhessa, from lensme provided excellent customer service, from the moment I reached out with my concern. She took care of me with patience , a calm demeanour, and care. She tracked my package for me... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
These people are jokers! So I paid for fast delivery (priority). It stated that if I paid that much (which was a lot by the way), I will receive my order on a specific date. Which I never did! Its be... Vis mer
What made my experience great is the young lady who helped me out with the issue I was having. She answered all me emails swiftly. And she explained why things were happening. She went above a... Vis mer
I really like this brand very good quality and clean contact lenses gentle on eyes with power and none you can choose and enjoy the colours suit you i highly recommend to buy fast delivery and... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
lens.me is a certified optical shop offering brands such as Solotica, Anesthesia, Bella and more. We offer super fast global shipping and are always on hand, night or day, for all our customers with our 24/7 support team.
Kontaktopplysninger
Gold and Diamond Park, Building No. 3, Ground Floor, Sheikh Zayed Road, Dubai, De Forente Arabiske Emirater
- + 971 4 379 1791
- contact@lens.me
- lens.me
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Awesome vendor for contact lenses and…
Awesome vendor for contact lenses and eye care! Highly recommend.
I love the color so much
I love the color so much, it’s so natural on my eyes and so light, I was wearing it whole day and my eyes didn’t feel anything.
Great site with large choices
Great site with large choices of lenses. I recommend it if you are looking for beautiful colors and comfort. Customer Service is also ready to help when you have issues.
EXELLENT CUSTOMER SERVICES
EXCELLENT CUSTOMER SERVICES
Excellent service
Serah in customer service was a true pleasure . She went beyond her requirements to make sure I received my package in Doha . She made the process much easier .
Excellent service and communication
Excellent service and communication. I received my lens sooner than expected. They were always in beautiful packaging. When I had questions as to which color may be best for me, my questions were answered quickly and with the highest level of concern.
Thank you Lens.me for your kindness, great lens and exceptional service.
Outstanding Service and Great Customer Service
I’ve ordered from Lens.me several times now, and every experience has been flawless. The site is easy to navigate, prices are competitive, and the checkout process is quick and simple. What really stands out is their exceptional customer service, they’re proactive, friendly, and always responsive.
Shipping is incredibly fast (even internationally), and the packaging is thoughtful and secure, often with a personalised touch that makes it feel like more than just another online order. The lenses themselves are always genuine and exactly as described.
It’s rare to find a company that combines speed, reliability, and great customer care so consistently. Lens.me has become my go-to for contact lenses, highly recommended!
Wonderful
Well, I must say that this was an awesome product!
I was skeptical and concerned about ordering Halloween eye contacts for my costume.
After researching (a lot) I found this lens.me site that sold FDA contacts.
I didn’t want to pay for expedited shipping. Their normal shipping was FAST. I received my contacts within a week.
They arrived well packaged. The contacts are in individual disposable, sealed And sterile containers just like the prescription contacts. Included is a plastic contact storage case with the screw lids. This was a pleasant surprise.
Now, the actual contact lenses were a game changer for my costume!
I like that The pupil part of the lens is cut out. These do not affect my vision whatsoever.
The contacts are smooth with absolutely no rough edges, bumps or scratches… and easy to insert and remove.
These were comfortable to wear, stayed in place and remained wet.
I’d certainly purchase this product again.
USER, Now being sterile during use is up to the customer….IMPORTANT. Before opening the contacts, buy a good quality lense solution and wash your hands…especially the tips of your fingers!
Thank you so much for your attention…
Thank you so much for your attention and tracking of the shipment. The lenses and colors are beautiful. This is my first time ordering from your website, but it definitely won't be my last.
Thanking all at Lens.me for exceptional…
Thanking all at Lens.me for exceptional assistance and highly ethical professionalism. Thanking you all wholeheartedly again .
Very responsive
Very responsive! Diana addressed all of my concerns and explained everything really well.
10/10 service
Dhessa was very fast to respond and was excellent at resolving an issue I had.
Easy to look shop and relax and order
Easy to look and order
Delivery promises from lens.me is a…
Delivery promises from lens.me is a SCAM.
I am not happy. I ordered lenses for a specific function on the 25th. The lens.me website indicated a delivery date via FedEx to me of the 24th; hence I paid the additional FedEx delivery cost to guarantee delivery on the 24th.
Today is the 25th and I do not have my lenses...the FedEx location is nearby...however, FedEx has explained they cannot release the package to because lens.me has instructions to FedEx to not deliver the package until the 30th.
Perfect experience every time
Shipping is always fast every time I have ordered. I can't comment on thier customer service because I have never had an issue and needed to contact them
I would rate lens.me 5 stars simply…
I would rate lens.me 5 stars simply because their customer service is top notch. I've always had a good experience on that side of things and I've been ordering from them for years.
This time I put in the wrong power by accident and emailed them to change it and they replied quickly and managed to fix it for me without any issues.
Unfortunately the product itself wasn't so great (but this was to do with the lens brand itself - solotica lenses and not lens.me who stock a variety of brands to choose from). The thickness of the lenses was far too uncomfortable and I only wore it for one day even though it was supposed to be for three months.
Perfect and fast Service
Perfect and fast Service! Thank you very much!
Me encanta el servicio de lens me
Me encanta el servicio de lens me. Todos los lentes son originales y excelentes marcas y el envío llega súper rápido. Puedo comprar con toda confianza ya que son lentes aprobados por la FDA.
Blurry lenses lenses can't get refund avoid.
Wow. I bought some lenses as my usual company who were great stopped stocking them. I onky read the reviews after I bought it which was my fault. I saw it as a professional one site so the bad review didn't cross my mind. I recieved the lenses in good time it just Ike other reviews they were blurry. Customer services respond once or twice a week. Bad service. Avoid
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








