Leesa UK Anmeldelser 

1 495
•
TrustScore 2 av 5

1,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I bought this mattress just over 7 years ago, with a 10-year guarantee. Unfortunately, it’s started to sag in the middle, very badly. I enquired about having it replaced/fixed, as part of the 10-year... Vis mer

Vurdert til 1 av 5 stjerner

Shocking service.....took day off work for delivery, their courier claimed the address was not full when in fact it was as they confirmed on the telephone. UPS are awful and their customer service wa... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Absolute waste of money & backspin ever morning for both myself & my wife. For the first 3-4 months its fine (100 day trial) but then it dips in the middle & this gets worse over time (about a year... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Leesa has stopped operations in the UK and EU without any warning to customers who had already ordered. They went so far as to demand the warehouse it was stored at locally, ready for delivery, se... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

1,8

Under middels

TrustScore 2 av 5

1k anmeldelser

5 stjerner
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1 stjerne

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1,8

Alle anmeldelser

(1 495)

1 anmeldelse i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

They won’t stand by their 10-year guarantee, after only 7 years. Avoid.

I bought this mattress just over 7 years ago, with a 10-year guarantee. Unfortunately, it’s started to sag in the middle, very badly. I enquired about having it replaced/fixed, as part of the 10-year guarantee, but they said that, because they don’t operate in the UK anymore, they wouldn’t be able to, and I’d just have to put up with it. Pathetic.

4. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Very disappointing

The mattress seemed great initially, but now about 8 years on (and for 3 of those years it wasn’t used) it’s really uncomfortable. Wake up with back pain every morning (I’m a side sleeper). I did a lot of research at the time and Leesa must have been doing some heavy marketing work, getting into blogs etc. It’s now not sold anymore - what a surprise. I wonder if it has a short shelf life and can’t sell now when people will be leaving negative reviews. However, it marketed itself as premium foam that should be lasting up to 10 years. This has had 5 years of use and we need to replace it. Warranty is void now because they ceased trading. Not a cheap item to have to replace so soon! Bit of a con.

8. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We had our Leesa for 8 years

We had our Leesa for 8 years, and it still felt as good as new. Unfortunately we left it with the house when we moved. I've just come to buy a new Leesa and found out that they stopped selling in the UK a long time ago. It's sad to hear this, as I would have been buying another one without question! I'm surprised by the amount of 1 star reviews all left more recently on this page. Leesa was a beautiful mattress and served us with 8 years of amazing decent sleep!

23. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Yeah this is a bad mattress

Yeah this is a bad mattress. Good for about 3 years then its just horrible. We both sink to the middle. Wake up with really sore backs or completely numb down one side with pains from one bad night lasting weeks.

5. juli 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

No staying power! Doesn't last at all.

As a lot of others have put, initially I was very happy with this Mattress (purchased November 2017). It appeared comfortable and slept well, this is also when you realize 100 nights isn't that long. For over 2 years I've now been waking up with back pain. I sleep a mix of on my back and side however wake with pain in back/ waist area of my right side. Typically sleeping on left of my side body. I the left side of my body is sinking into the mattress, with nothing coming up to hold my waist in alinement, the space between my hip and ribs on the upper side of my body is almost closing together, as middle collapses down to the mattress. It's a bit like putting hand on waist one side and pushing through to other side body, everything feels lob sided and of course your spine is not kept straight. When I wake I notice the middle of bed is also sagging.
It has also given my shoulder and neck pain. I've gone through loads pillows thinking that was issue at first old to realize it's this Mattress letting my whole body collapse oneside.
Unfortunately it takes time to confirm it's definitely the mattress, it had such good reviews. I get a bit better night if I've fallen asleep on my back but overtime the mornings I don't wake with back ache are less! I'm now looking around to replace, just unsure which to trust.

9. juli 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Doesn't last

I bought the mattress 4 and a half year ago. It was comfortable for about 2 years after which it started sinking in the middle. Now, it is really uncomfortable. The support is not there and me and my parter both roll to the middle of it.

Please note that I was using a solid base and was taking care of the mattress as explained by the producer.

11. mai 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Doesn’t last well at all!

Mattress felt amazing when we first purchased it, but it hasn’t lasted well at all. We purchased the mattress 4 years ago, but have been abroad and it’s been in storage so in total it’s been slept on for no more than 18months. My husband and I are not large people 65/75kg, and yet we’re finding in our super king bed we are constantly tangling knees together. All support from the middle has been lost rendering half our bed useless as we both end up in the dent in the middle.

Our previous mattress lasted so much longer than this and is still in use in the spare bedroom, we only bought this because we upgraded the bed size. For £750 I would hope to get longer than 18 months use out of it :-(

18. mars 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Leesa mattress

Leesa mattress well what can I say. Saggy on both sides of the mattress. I nearly rolled out of the bed one night. I can't get a good night's sleep it's now hurting my back. The company refuse to answer any emails...A very over priced big disappointment!

7. mars 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Long term it's a zero

If I wrote this when I purchased it would be a five star. However over the last six months it has got softer and softer to the point it is giving us back ache.
Tried to contact them and they have gone bust.
Had 35 months of comfort and now after 40 months we are replacing it....

3. juli 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Dents after 3 years

We’ve had our Leeds mattress's for 3 years and it’s got a debt either side where we sleep. This has recently given me really bad back pain as the mattress is no longer supportive. They sent an assessor out who said there was no problem, even when I showed him the problem. Typically another company not willing to pay out for a faulty product.

17. juni 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Leesa in Liquidation

Having contacted Leesa about a potential warranty claim the company has stopped trading and will be placed into liquidation on the 20th May.

8. mai 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Two bit scammers

Leesa has stopped operations in the UK and EU without any warning to customers who had already ordered. They went so far as to demand the warehouse it was stored at locally, ready for delivery, send it back to Leesa instead of deliver it to customer who had fully paid. No notice from Leesa, we just didn't get the mattress and had to figure out why ourselves.

The only contact information is an attorney who represents them.

This is a **** show, and they have clearly opted to screw over their customers to save money during the pandamic.

6. mai 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Lees a mattress is a dream to sleep on.

Lees a mattress is a dream to sleep on.
Arrived on time, needed two of us to unwrap and put in place.
A great idea to arrive in a box ..not sure how it would get returned!
Not that I will be returning it ever.

14. april 2020
Anmeldelse skrevet uten oppfordring
Logoen til Leesa UK

Svar fra Leesa UK

Hi Ann,

Thank you for sharing your experience, it is great to hear!

The Leesa Team

Vurdert til 5 av 5 stjerner

Reluctant to change but glad we did.

Was very cautious making the change from springs to memory foam, but so glad we did. Both myself and my wife prefer a soft mattress so going for a medium was a bit of a risk but we were treated to very good nights sleep from the day we fitted it. From delivery to bed was so easy as it’s suction packed and as long as you follow the instructions everyone should be able to do it. The only thing we had to get used to was getting out of bed as it’s not springy so you can’t bounce yourself to your feet. You’d understand what i mean if you get one.

13. april 2020
Anmeldelse skrevet uten oppfordring
Logoen til Leesa UK

Svar fra Leesa UK

Hi Mr and Mrs Spalding,

We are pleased to hear you are happy!

The Leesa Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

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