Laurajamesfurniture Anmeldelser 

431
•
TrustScore 3.5 av 5

3,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

Numerous shipping delays to my order, when it finally arrived the box contained incorrect parts. Customer service sent out new parts, these also wrong, they then said actually they didn’t have the pa... Vis mer

Vurdert til 2 av 5 stjerner

Interesting that having read other reviews stating delays with delivery, I placed an order and the expected delivery date was 23-25 September, however that time has now passed and no delivery confirme... Vis mer

Vurdert til 5 av 5 stjerner

Very fast delivery. Items came flat packed. Most items weren't numbered, but fairly easy to figure out. Took about 2 hours to put together. Excellent quality, proper pine wooden cabinet and looks fabu... Vis mer

Vurdert til 4 av 5 stjerner

Love the desk so much, looks amazing and so big and lots of space in drawers and shelves. Unfortunately there were some chipping when assembling it, so need to be cautious. Assembling it was so simpl... Vis mer


Kontaktopplysninger

3,3

Middels

TrustScore 3.5 av 5

431 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 72 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,3

Alle anmeldelser

(431)

193 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Very good service and very thourough

Very good service and very thourough. All issues were sorted promptly and cliche has kept in regular contact insuring issues have been resolved and confirming that she will be back in contact once item i am waiting on is ready for dispatch.

1. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

All Good

Item arrived within delivery time frame to Ireland. Was packaged well and as advertised.
Would recommend.

22. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Looks stylish and fits perfectly

Looks stylish and fits perfectly. The white finish is clean and modern and really improves the room. The self-assembly took a bit of time, but the instructions were clear and once completed it feels sturdy. Delivery time was exactly as stated and customer service was excellent. Would highly recommend.

Order ID #IRE41107

28. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Item as described

Item as described, easy to assemble, looks nice and good value for money, appreciated the follow up call

28. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Company uncontainable

Company uncontainable. Phone number incorrect on contact us. Parcel did not arrive tracking says sent back to company on DPD tracking. Out of pocket no tv unit and no way to contact anyone

22. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Ashley great customer service

Had an issue with a delivery but Ashley was looking after that from day one, keeping me in the loop with emails and phone calls, which is great to have that kind of customer service. It definitely gives confident to us as customers.

22. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

DO NOT BUY

We made a huge mistake ordering a mirror from Laura James. The first delivery never arrived, with no clear explanation. When the replacement finally did arrive, the mirror was completely smashed into pieces.
The packaging had no “fragile” labels or any indication that it contained a mirror. The box was full of shattered glass and could not be opened safely.
Laura James then refused to collect the broken item, saying it would be too expensive for them. This left us with a large box of broken glass in our home, which posed a safety risk and no guidance on safe disposal.
Overall, extremely poor service and a very disappointing experience. We would never order from them again.

20. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Laurajamesfurniture

Svar fra Laurajamesfurniture

Good morning, Customer,

Thank you for bringing this to our attention, and I'm truly sorry to hear about the issues you've experienced. Based on the details in your review, we're currently unable to locate your order in our system.

To help us investigate and resolve this matter as quickly as possible, I’ve sent you a request for further information, including your order number and contact details.

We completely understand how frustrating this situation must be and are committed to finding a solution for you.

Kind regards
Kelly Anthony
Customer Service Advisor

Vurdert til 1 av 5 stjerner

Returns are awful

I recently purchased two bedside tables but decided to return them as they were not satisfactory. I was told that I had to send the parcels to their UK address at my own expense. I returned them using DPD, which cost me additional money. I have now received a message from DPD saying that the parcels are being returned to me because Laura James did not pay the customs duty, despite multiple reminders. They are no longer responding to my emails, and I don’t understand why their customer service is so poor.

20. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Laurajamesfurniture

Svar fra Laurajamesfurniture

Good morning, Teresa,

Thank you for leaving your review and for your patience while we look into this for you. I sincerely apologize for the inconvenience and frustration this situation has caused.

I can confirm that your query is currently being reviewed by our management team. Once all findings and the best resolution have been confirmed, a manager will reach out to you directly.

Should you have any further questions or concerns in the meantime, please do not hesitate to reach out, we are here to assist you.

Thank you again for your understanding and patience.

Kind regards
Kelly Anthony
Customer Service Advisor

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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