Laurajamesfurniture Anmeldelser 

431
•
TrustScore 3.5 av 5

3,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

Numerous shipping delays to my order, when it finally arrived the box contained incorrect parts. Customer service sent out new parts, these also wrong, they then said actually they didn’t have the pa... Vis mer

Vurdert til 2 av 5 stjerner

Interesting that having read other reviews stating delays with delivery, I placed an order and the expected delivery date was 23-25 September, however that time has now passed and no delivery confirme... Vis mer

Vurdert til 5 av 5 stjerner

Very fast delivery. Items came flat packed. Most items weren't numbered, but fairly easy to figure out. Took about 2 hours to put together. Excellent quality, proper pine wooden cabinet and looks fabu... Vis mer

Vurdert til 4 av 5 stjerner

Love the desk so much, looks amazing and so big and lots of space in drawers and shelves. Unfortunately there were some chipping when assembling it, so need to be cautious. Assembling it was so simpl... Vis mer


Kontaktopplysninger

3,3

Middels

TrustScore 3.5 av 5

431 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 72 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,3

Alle anmeldelser

(431)

193 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great experience and CS

Ordered a good size order, coffee table, side table, hall table, 2 beds and a mirror from Laura James, all the furniture arrived as ordered and expected but unfortunately the mirror arrived cracked, but without any fuss or hardships astrid helped us get the mirror replaced, and a new one on the way. 10/10 would recommend th company easy to deal with and sorted the one issue within 3 emails

19. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Avoid

So far -- I ordered furniture in Jan, told it would be delivered start of April. Now told not to expect it til mid - late May. That will have been 4 months!
I don't believe the furniture is designed in England as per the website and in fact feel like the site is just trying to be an upmarket furniture company when really it's part of Temu from China!

25. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Laurajamesfurniture

Svar fra Laurajamesfurniture

Hi Lorna,

Thank you again for sharing your feedback.

I can confirm that I have now been in contact with you directly regarding your order.

As discussed, your item was purchased as a pre‑order, which does involve a longer lead time.

However, I completely understand the frustration caused by the additional delay, and I apologise for this.

To assist and acknowledge the inconvenience, I have issued a gesture of goodwill, which has now been applied to your order.

Should you need any further help or have any additional questions, please do not hesitate to reach out.

Vurdert til 5 av 5 stjerner

Fast delivery

Fast delivery, good quality product for a great price. Received a follow up phone call to check i was happy with the product etc. Excellent service

9. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Three faulty cabinet doors in a row

I ordered a chest of drawers. It’s beautiful, but it arrived with a damaged door. They have now sent me a replacement twice — both times the door was defective again. I’m curious to see what the third one will look like. I won’t be shopping here again.

15. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Laurajamesfurniture

Svar fra Laurajamesfurniture

Good afternoon, Lulu,

Thank you for bringing this to our attention, and I'm truly sorry to hear about the issues you've experienced. Based on the details in your review, we're currently unable to locate your order in our system.

To help us investigate and resolve this matter as quickly as possible, I’ve sent you a request for further information, including your order number and contact details.

We completely understand how frustrating this situation must be and are committed to finding a solution for you.

Kind regards
Kelly Anthony
Customer Service Advisor

Vurdert til 1 av 5 stjerner

Furniture came broken tried contacting…

Furniture came broken tried contacting them and got no reply

9. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Laurajamesfurniture

Svar fra Laurajamesfurniture

Good afternoon, Sean,

Thank you for bringing this to our attention, and I'm truly sorry to hear about the issues you've experienced. Based on the details in your review, we're currently unable to locate your order in our system.

To help us investigate and resolve this matter as quickly as possible, I’ve sent you a request for further information, including your order number and contact details.

We completely understand how frustrating this situation must be and are committed to finding a solution for you.

Kind regards
Kelly Anthony
Customer Service Advisor

Vurdert til 5 av 5 stjerner

The nest of tables

The nest of tables i ordered was delivered within a few days, and are great value for the price ,I will order of this company again

21. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great quality

Great quality, exactly what I wanted in a product for a small area. Would definitely purchase from the company again

24. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Corona nest of tables

For an inexpensive nest of tables the "corona pine" is perfect and look the part. They are self-assemble and while it wasn't difficult to follow the instructions I did have to use a drill to get the screws in and even then they didn't fully connect so tables feel slightly shaky but I won't be sitting on them so they suit me fine for the price paid.

22. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My experience was seamless

My experience was seamless. I was notified about the progress of my package and it came faster than expected. Easy to reach tracking through their email. I have yet to construct my item but the reviews for it were what lead me to purchase.

25. februar 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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