Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

1 Stern ist noch zuviel, Zahnbürste gekauft, von der ersten Sekunde an defekt, reklamiert, gefordertes Video dazu gesendet, Reklamation anerkannt, aber seitdem passiert Nix, rein gar nix. Weder eine... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Jag köpte min första Laifen tandborste för tre år sedan och den fungerar som ny idag. Jag har även köpt tandborstar till min fru och dotter och vi är väldigt nöjda. Min frus gick sönder efter... Vis mer

Vurdert til 5 av 5 stjerner

Mijn eerste tandenborstel was helaas defect en werkte helemaal niet. De klantenservice vroeg eerst om foto’s en een paar tests, maar nadat de zaak was doorgezet, werd alles heel netjes opgelost – ge... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Laifen Swift Premium Föhn ist nach 2 Jahren und 2 Wochen unreparabel defekt. Auf Nachfragen beim Kundenservice gibt es keine Garantie da 2 Wochen außerhalb der Garantiezeit. Da ich dachte ich habe ein... Vis mer

Informasjon om virksomheten

  1. Butikk med hårprodukter
  2. Forhandler av tannbehandlingsprodukter
  3. Elektronikkfirma
  4. Elektronikkbutikk

Skrevet av virksomheten

Laifen was established in 2019 in by Hongxin Ye, a creative geek and his team of passionate developers, inspired by the idea that a well-developed motor could improve the performance of an appliance significantly. With the endeavor over 2 years, Laifen has finally equipped the technology of 110000 rpm motor, and integrated it into an outstanding high speed hair dryer, balancing perfect user experience with an economical price. We believes that with the efforts of Laifen, our users could enjoy daily life with higher efficiency, more convenience, while still affordable. In addition to hair dryer, Laifen has devoted herself into the popularization of high technology, bringing more enjoyments to consumers.


Kontaktopplysninger

3,3

Middels

TrustScore 3.5 av 5

471 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 80 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Product does not last

Product does not last.

I bought my first laifen in Nov 23, after 6 months the hair dryer broke, I asked for a refund but they sent me a new hair dryer instead. Two weeks ago the second hairdryer stopped working and they sent me a new one. This new hairdryer arrives and i have used it twice and its now broken. Do not buy these products aren't reliable.

Edit
Since my review the customer service has been very good and Laifen did offer me a 50% refund for the hairdryer which i accepted.

23. februar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Laifen

Svar fra Laifen

Hi Rebecca,
We’re sorry to hear about your experience with your Laifen product, and we truly apologize for any inconvenience this caused. Your satisfaction is very important to us, and we’d like to help make things right.
Please email us at csteam@laifentech.com, and our support team will assist you as quickly as possible. We’re here 8 hours a day, 7 days a week, to answer your questions and resolve your concerns.
Thank you for sharing your feedback—it helps us improve and serve you better. If there’s anything else we can do, don’t hesitate to let us know.
Best regards,
Laifen Customer Support Team

Vurdert til 5 av 5 stjerner

Laifen SE Lite

I got the Laifen SE Lite version and I am loving it! My thick hair dries faster than it ever has, with the added bonus of it being so much more quieter than my old traditional hair dryer. Can highly recommended!

2. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

The audacity of asking for a review…

The audacity of asking for a review when you never even shipped the order is astounding. I’d give you zero stars if I could.

18. januar 2025
Logoen til Laifen

Svar fra Laifen

Dear Jenny,

Thank you for your patience, and we sincerely apologize for any confusion regarding your order status. Your parcel was shipped on January 30, but the system has not yet updated your tracking details.

To assist you further, please email us at csteam@laifentech.com, and our support team will provide your tracking information and any additional assistance you need. We’re here 8 hours a day, 7 days a week to support you.

Your feedback is valuable to us, and we truly appreciate your patience. Please let us know if there’s anything else we can do for you.

Best regards,
Laifen Customer Support Team

Vurdert til 1 av 5 stjerner

Unreliable Service

Placed my order for a hair dryer on January 17. Other than the order confirmation I received no updates. When I contacted the company on January 29, I got a message that they would be out of the office from January 25-Feb 6 for Chinese New Year. My order should’ve been shipped before that, but was not, and now I will be waiting at least a month to receive it. I will not recommend buying from this company.

17. januar 2025
Logoen til Laifen

Svar fra Laifen

Dear Desta,

Thank you for your patience, and we sincerely apologize for any confusion regarding your order status. Your parcel was shipped on January 30, but the system has not yet updated your tracking details.

To assist you further, please email us at csteam@laifentech.com, and our support team will provide your tracking information and any additional assistance you need. We’re here 8 hours a day, 7 days a week to support you.

Your feedback is valuable to us, and we truly appreciate your patience. Please let us know if there’s anything else we can do for you.

Best regards,
Laifen Customer Support Team

Vurdert til 2 av 5 stjerner

It takes forever to ship

I placed an preorder since 1/18, it says order will be shipped by 1/30, but I still haven’t received any shipping email.

18. januar 2025
Logoen til Laifen

Svar fra Laifen

Dear YEYING Weng,

Thank you for your patience, and we sincerely apologize for any confusion regarding your order status. Your parcel was shipped on January 30, but the system has not yet updated your tracking details.

To assist you further, please email us at csteam@laifentech.com, and our support team will provide your tracking information and any additional assistance you need. We’re here 8 hours a day, 7 days a week to support you.

Your feedback is valuable to us, and we truly appreciate your patience. Please let us know if there’s anything else we can do for you.

Best regards,
Laifen Customer Support Team

Vurdert til 5 av 5 stjerner

Fantastisk kundservice hos Laifen

Jag köpte en hårtork från Laifen och var verkligen nöjd med den. Tyvärr slutade den en dag att fungera, så jag kontaktade deras kundtjänst. Upplevelsen kunde inte ha varit bättre.

Från första stund fick jag ett snabbt och väldigt vänligt svar. De guidade mig genom hela reklamationsprocessen på ett tydligt och enkelt sätt. Efter att jag skickade in de nödvändiga dokumenten blev jag positivt överraskad när de sa att jag inte behövde skicka tillbaka den trasiga hårtorken. Istället informerade de mig om att de skulle skicka en ny direkt hem till mig, helt utan kostnad.

Jag är otroligt tacksam och imponerad av Laifens kundservice, som verkligen är enastående. Jag vill särskilt nämna Linlin, som hanterade mitt ärende – det är hon som förtjänar all beröm!

26. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best Clean Ever Had

This is the best electric toothbrush I’ve ever used. It is powerful, versatile, feature-packed, and elegant. I was so impressed by mine I bought several for the whole family. We have all three finishes but the best is the aluminum because it stays fingerprint-free and cold to the touch which gives it a premium feel compared to others on the market. And for the amount of features you get it is an incredible value at this price point.

24. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

As a self-proclaimed toothbrush fanatic…

As a self-proclaimed toothbrush fanatic with experience using top brands like Sonicare and Braun, I can confidently say that Laifen is the best I've ever used. From the moment I tried it, I was hooked. The app's flexibility allows me to customize my brushing experience for optimal results. I wholeheartedly recommend Laifen to anyone looking for a superior clean.

11. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Love my Laifen toothbrush!

Love my Laifen toothbrush!! I feel like my teeth get a great clean, but it’s also gentle and does not disturb my gums. Both my husband and I have been using Laifen for over 6 months now and we will never go back.

23. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Très bonne brosse à dent électrique

Très bonne brosse à dent électrique. J'ai choisi cette brosse à dent parce qu'elle n'est pas rotative comme les autres. Elle se différencie des autres car elle oscille. Et je trouve que c'est mieux pour mon usage.
Cela fait maintenant 6 mois que je l'utilise et j'en suis satisfait. La seule chose que je peux lui reprocher c'est la recharge : il faut penser à bien nettoyer les connecteurs avant de la recharger et on doit coucher la brosse à dent.
Le fait de pouvoir personnaliser la puissance, l'angle d'oscillation et la durée du brossage via l'application est vraiment bien.

25. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A game changer!

Having used the Laifen Wave for over six months now I can really see a big difference in my oral care! The brush heads are doing a really good job and are well made. Also the design and comfort makes it so nice to hold it in your hand. The battery life on this one are shockingly good! Looking forward to use it every time!

17. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I love their toothbrush!

I love their toothbrush!
Unfortunately at first I got a defective unit, however support resolved it quickly and swiftly, can recommend them.
Cleaning power seems great and despite the product being stylish, I do not see any regression in usability compared to my old Oral-B.

23. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

When style meets perfection…

The toothbrush is the best. It works flawlessly; it is stylish. It is pure perfection. As an Apple fan I can only confirm that if Apple had a toothbrush it would most likely be similar to my Laifen.

23. januar 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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