Houses arrived quickly and safely. I would recommend that more bubble wrap is used to ensure that the houses stay intact. The package was opened at the Canadian border, and they did a horrible job of... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ik heb al meerdere keren hier een bestelling geplaatst. Komt altijd keurig verpakt en onbeschadigd aan. Niets dan lof.
Quick and accurate processing. Customer service (Patrick Swaab) was fast, courteous, and accurate. Packaging was outstanding. Please send out the request to review of your service and products AFTE... Vis mer
We wanted to purchase some KLM Delft houses. Your website gave us access to all 104 houses. Your shopping cart made our selection and payment very easy. Our shipment from FedEx arrived in short ord... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Meander 195 C, 1181WN, Amstelveen, Nederland
- +31682018293
- info@klm-huisjes.nl
- klmhouses.com
4,6
Enestående
297 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra KLM Houses
Dear Nico,
Thank you for your new review, and we are sorry again for the confusion with your order.
We are glad we were able to resolve the issue together, and we appreciate your understanding.
Kind regards,
Patrick
I paid alot extra for shipping and then…
I paid alot extra for shipping and then FedEx demanded athat I pay taxes. I will never purchase from KLM again!
3. januar 2026
Svar fra KLM Houses
Dear Faith Wangunyu,
We are sorry to hear that. but KLM can not do anything about that.
Since this year, all packages with a value of 100,- and higher to the US need to pay taxes and import duties.
We understand that this can be frustrating, especially if it was unexpected. Based on customer feedback, we have now made this clearer during checkout.
I hope you are happy with the houses, and that everything else was ok.
Have a nice day.
Kind regards,
Patrick Swaab
(I hope you can give us one or two stars more, than just 1).
Great company-Products and Service
Easy to order, quality products and great service, communication
10. januar 2026
These are great collector items
These are great collector items. This order was to add to that.
14. januar 2026
shipped on time everything arrived…
shipped on time everything arrived safely very well packaged
7. januar 2026
Excellent customer service
Excellent customer service, including the reminder to inspect the house and packaging carefully upon arrival! Quick and expedient delivery. The house was wrapped very securely.
7. januar 2026
Brilliant website and fantastic…
Brilliant website and fantastic customer service. Highly recommended.
11. januar 2026
Svar fra KLM Houses
Hi Nikos,
Thank you for leaving a review.
We shipped your order Saturday right after new year.
But shipping from NL to Greece with standard parcel service (PostNL) can take up to two weeks.
The estimate is that it will be with you between 10-14 January. So hopefully tomorrow.
I hope once received, you will adjust the stars a bit.
Kind regards,
Patrick Swaab
Great experience with this company
Great experience with this company! I am a returning customer. Will always be a customer. The House is beautiful.
28. desember 2025
great product and safe delivery of…
great product and safe delivery of fragile object overseas to USA. Thank You
12. desember 2025
2 jolies petites maisons !
2 très jolies maisons ! Merci à KLM qui a résolu le problème de livraison auquel je faisais face.
30. november 2025
Svar fra KLM Houses
Hi Pascale Mercier,
Please contact us via info@klm-huisjes.nl.
The e-mail address we have from you is resulting in a non delivery.
I have checked your track and trace, and it will be delivered today.
We are always responding to the e-mail and telephone may be it was late, or we were busy.
I hope you can give us some more stars when you have received the two houses.
Kind regards,
Patrick Swaab
-----
Bonjour Pascale Mercier,
Veuillez nous contacter à l'adresse info@klm-huisjes.nl.
L'adresse e-mail que nous avons reçue ne nous permet pas de vous livrer.
J'ai vérifié le suivi de votre colis, et il sera livré aujourd'hui.
Nous répondons toujours aux e-mails et aux appels téléphoniques ; il est possible que nous ayons eu du retard ou que nous soyons occupés.
Nous espérons que vous pourrez nous attribuer une note plus élevée une fois que vous aurez reçu les deux maisons.
Cordialement,
Patrick Swaab
clear images on website informative
delivered on time , webpage easy to navigate , information on some of the house was very interesting
8. desember 2025
Ordering is simple
Ordering is simple. Response from Netherlands very quick, availability great, shipping in very good condition and speedy.
This is not my first purchase from KLM Houses, and not my last.
5. desember 2025
Everything arrived safely and in a…
Everything arrived safely and in a timely manner. It was exactly what I wanted!
2. desember 2025
Little Kingdom by the Sea Books
Little Kingdom by the Sea Books will be an excellent read as well as a resource for a new collector . They were well packaged and the books themselves are of very high quality. Definitely worth the wait !
20. november 2025
Shipping Time
If there is something to improved on your end, it will be the time of response between an order being placed/received by you and the time it is shipped.
It is clearly stated in the website to allow 5 days for shipping which i believe can be improved.
13. november 2025
Svar fra KLM Houses
Hi Victor,
Thanks for your review , I see we indeed shipped your order on the 5th day. We try to do it as soon as possible, mostly within 1 or 2 days, but sometimes it takes a bit more time.
Our apologies, and we will do our best next time to ship faster.
Dette er Trustpilot
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.