Looked into this brand before and seen a couple negative reviews. I decided to risk it and i'm so glad I did. Prices are amazing and there are always discount offers going on. Service was great too, b... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great prices, and great customer care and service- I was kept up to date on the order, which was promptly processed and delivered, and the whole experience was professional and friendly. Will use them... Vis mer
Following a minor problem with delivery, I was given help by a dedicated member of staff who ensured that replacements were promptly dispatched and regularly updated me on the delivery. An excellent... Vis mer
Selskapet har svart
A great, swift experience with excellent quality products. I couldn’t be happier. I will certainly recommend this website to all my friends and family! Cannot wait to waste all my money here!
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
KittyMart is your go-to destination for premium cat essentials at unbeatable prices. We offer a carefully curated selection of high-quality cat food, delicious treats, and reliable litter solutions to keep your feline friend happy and healthy.________________________ At KittyMart, we believe cats are family, which is why we prioritise nutritious ingredients, top-tier materials, and products that make both cats and their owners happy. Join our community of cat lovers and give your kitty the best—because a happy cat means a happy home!
Kontaktopplysninger
Storbritannia
- info@kittymart.co.uk
- kittymart.co.uk
4,3
Enestående
52 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 40 % av de negative anmeldelsene sine
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Thank you for explaining your problem…
Thank you for explaining your problem with delivery. The package arrived in good condition and kitty is happy.
28. mars 2026
Anmeldelse skrevet uten oppfordring
Came with the wrong name on the address…
Came with the wrong name on the address so we didn't know it was for us
27. februar 2026
Svar fra Kittymart
Dear Sue, thank you for taking the time to leave a review. We sincerely apologise for any confusion caused by the name on your parcel.
We did reach out to you via email prior to your delivery to make you aware of an ongoing admin error that we are currently working hard to resolve, which unfortunately results in parcels being addressed under a different name.
Whilst we respect that this was your experience, we feel this review may not fully reflect the level of care and support we provided in resolving your query and ensuring your parcel reached you as quickly as possible.
We are sorry if this still caused any inconvenience despite our communication, and we are doing everything we can to get this fixed as quickly as possible. We truly appreciate your patience and hope this hasn't put you off shopping with us again.
will be ordering again
will be ordering again. delivery was fast and service was good too. good deals currently on at the moment aswell making prices even better!
20. februar 2026
Anmeldelse skrevet uten oppfordring
good business
genuine people who are looking after customers, they offer really competitive prices and really show care and concern to consumers.
21. februar 2026
Anmeldelse skrevet uten oppfordring
Easy to order super fast delivery.
14. februar 2026
Anmeldelse skrevet uten oppfordring
Best price and quick delivery for my…
Best price and quick delivery for my cats regular food. Cant fault it!
19. februar 2026
Anmeldelse skrevet uten oppfordring
Very slow with delivery 2/6 bags…
Very slow with delivery 2/6 bags missing adding yet a further delay to order. Finally all turned up.maybe 2.5 weeks after ordering
20. januar 2026
The parcel I received was addressed to…
The parcel I received was addressed to someone I’ve never heard of and caused a lot of confusion upon delivery.
20. januar 2026
Thank you
Looked into this brand before and seen a couple negative reviews. I decided to risk it and i'm so glad I did. Prices are amazing and there are always discount offers going on. Service was great too, big thank you to James from the customer support group for helping me track my order too!
2. januar 2026
Anmeldelse skrevet uten oppfordring
100% Coming back
Was skeptical at first, prices seemed to good to be true. Shot the gun and got my order 2 days later. Honestly, one of the best websites to order from. Unbeatable!
3. januar 2026
Anmeldelse skrevet uten oppfordring
Amazing service
Nothing but good things to say about this store. Order was delivered within a couple days and was updates through every step. Will most definitely order again!
2. januar 2026
Anmeldelse skrevet uten oppfordring
Delivered an order which is absolutely…
Delivered an order which is absolutely NOTHING to do with me.I now have 6 big boxes which I've had to get a neighbour to carry down to my garage.Really fed up with them as clearly haven't a clue what they are doing.Plus whoever delivered them just dumped on my front door step without ringing the bell or I could have turned them away.
4. januar 2026
Great prices and service
Great prices, and great customer care and service- I was kept up to date on the order, which was promptly processed and delivered, and the whole experience was professional and friendly. Will use them again!
4. januar 2026
Anmeldelse skrevet uten oppfordring
Great ordering service perfect dry cat…
Great ordering service perfect dry cat food a slight delay on delivery but it was the Xmas period and they did notify me it was delayed but great service other than that
15. desember 2025
Anmeldelse skrevet uten oppfordring
Will definitely be back
16. desember 2025
Anmeldelse skrevet uten oppfordring
Props to KittyMart
Delivery was made fast, thank you to Gary for making the process easy and smooth
15. desember 2025
Anmeldelse skrevet uten oppfordring
Good Customer Service and Prices
The prices are outstanding, but what I must say is that the customer service is even better. I had some questions regarding my delivery and it was answered and made clear within the same day.
11. desember 2025
Anmeldelse skrevet uten oppfordring
A lovely new business delivering quality at low prices
Excellent communication, very competitive prices, easy to order. Had slight delay with delivery but the was the courier having issues (especially as its Christmas rush) kittymart took the time to chase my order and expedite it for me. A lovely new business which delivers quality produce at low prices. Would definitely recommend x
12. desember 2025
Svar fra Kittymart
Hi Victoria,
Thank you so much for the lovely 5-star review — it really means a lot to us, especially as a new business.
We’re delighted to hear you found the ordering process easy and the prices competitive. Thank you as well for your understanding regarding the delivery delay, and we’re glad we were able to get things chased up and expedited for you, particularly during the Christmas rush.
Your recommendation and kind words about our quality and service are hugely appreciated and genuinely motivate our small team. We hope to see you again soon and look forward to serving you next time.
Shout out to James
Thank you James for taking care of me
1. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Kittymart
Hi Louise,
Thank you so much for the 5-star review and for the lovely shout-out to James — he’ll be delighted to hear this.
We’re really pleased he was able to take care of you, and we truly appreciate you taking the time to share your experience. We look forward to helping you again soon.
Prices can't be beat
Prices can't be beat, ordered Friday the next following day
5. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Kittymart
Hi Salvatore,
Thank you for the 5-star review — we really appreciate it.
We’re delighted to hear you were happy with both our prices and the fast delivery. Feedback like this means a lot to our team, and we hope to see you again very soon.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
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Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.