Kitemana KiteShop Anmeldelser 

1 665
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Vandaag heb ik mijn nieuwe 7M Reedin Supermodel ontvangen, helemaal blij. Mijn quiver is nu compleet. Zoals gewoonlijk van Kitemana, snel geleverd en voor een fijne prijs. Top service!

Vurdert til 1 av 5 stjerner

Aile destockage neuve jamais utilisée. Dès la troisième session, une première valve du système One-Pump a cédé. Malgré une réparation sous garantie, quatre autres valves ont ensuite lâché les unes apr... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Their customer services are a league of their own.. excellent, responsive, and mostly important fair .., I had an issue with a kite i bought more than 2 years ago, but it was clear to b Cabrinha manuf... Vis mer

Vurdert til 5 av 5 stjerner

Geweldige webshop qua gebruiksvriendelijk en aanbod. Verder super snelle reacties op emails en Whatsapp. Dit is veel beter geregeld dan bij de kite/watersport winkels van "de oude stempel". Hun focus... Vis mer

Informasjon om virksomheten

  1. Hobbybutikk

Skrevet av virksomheten

Kitemana – world’s biggest premium online kiteboardshop. We have been supplying only the best kite gear and great deals to over 50.000 kitesurf lovers around the world. Contact our passionate kitesurf experts for personal advice on your kite gear!


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(1 665)

56 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Prezzo molto conveniente

Prezzo molto conveniente. Spedizione immediata, sempre controllata e con preavviso di arrivo imminente. Kite ricevuto in una località di provincia, solo dopo 3 giorni dall'acquisto. Complimenti!

1. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Teure Rücksendung

Leider sitzt der Shop in Holland. Die Rücksendekostem müssen selbst getragen werden - und die sind, da auch die Rücksendung nach Holland erfolgen muss, sehr hoch. Beispiel Neoprenanzug € 16,49

10. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

It was fantastic

It was fantastic! To whole team - thank you very much, especially to Tom! I would definitely recommend your e-shop to all my friends and to all who might be interested in buying his next kite equipment. I wish you the best!
With Best Regards,
Max :)

7. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I'm very happy with this shop and the quality of the service Plus the second hand kites quality it's amazing

I heard from a friend about this shop I ordered a 9 m kite and when I got the kites the shipment was really fast incredible fast and the quality of the kite was in really really good shape it was a second hand but I am so happy with it after that I couldn't resist I bought another kite I'm still waiting for it but I've heard that it's going to be in really good shape also it's the best shop I've ever bought it comes fast the service is amazing everybody answers all the questions fast and friendly also the price was really good so I hope you guys continue with this prices or lower and the quality of the service from now on this is going to be my number one shop

13. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very knowledgeable guys that respond…

Very knowledgeable guys that respond fast to inquiries.
Orders get shipped out surprisingly fast .
They replaced a defective kite that failed after being used twice , after the brand refused to stand behind their product.
Highly recommended.

11. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Careful hidden costs! Returns to the Netherlands on your own costs!

Cool shop but be careful if you wanna try out sizes. The returns are not free of charge. Sending back to the Netherlands might be pricy depending from which country you order from. I wasn't aware of it

24. november 2023
Anmeldelse skrevet uten oppfordring
Logoen til Kitemana KiteShop

Svar fra Kitemana KiteShop

Dear valued customer,

We sincerely apologize for any inconvenience caused by our policy regarding return shipping costs. We understand that it can be frustrating to have to bear these expenses yourself. We appreciate your feedback and would like to address your concerns.

The reason we have this policy in place is to ensure that we can continue offering competitive prices on our products. By asking customers to cover the return shipping costs, we can keep our prices low and provide a wide range of options for our customers.

However, we understand that every situation is unique, and we always strive to find the best possible solution for our customers. If you feel that there has been a mistake or an exceptional circumstance in your case, we encourage you to reach out to our customer support team directly. They will review your situation and work with you to find a suitable resolution.

Once again, we apologize for any inconvenience caused, and we appreciate your understanding. We value your feedback as it helps us improve our services and policies to better serve our customers in the future.

Thank you for choosing our company, and we hope to have the opportunity to provide you with an improved experience in the future.

Best regards,

Team Kitemana

Vurdert til 5 av 5 stjerner

Prezzi e consegna al top

Trovo sempre delle ottime offerte su articoli di alta qualità. La consegna dell’ultimo ordine è arrivata molto velocemente. Consigliato.

24. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Please consider another online store for your shopping experience!

Please, shop from another store if you don't want to have the same experience with me. Their customer service is so poor, arrogant & rude and their approach was to deceive me as a customer.

On Black Friday the 28th, I added to my shopping cart a kite and bar which were at a discounted price. Because of my european business, I sent an email to their info@ asking if I were eligible to complete the purchase VAT deducted. They replied to me that this is possible and that I had to send them my business info to complete the registration. On Cyber Monday (they communicated an added 10% off everything, which was not actually real, as they had changed their prices) I sent them my business info, reconfirming about the products I wanted to purchase.

The next day (Tuesday) they sent me an order confirmation to complete online payment, with their normal price in it. I sent them an email asking if there was a mistake from their end, only to receive their reply saying "I canceled the order, If you still want to have the kite you can complete the payment of X, Tom"

I was so negatively surprised, never seen something like that before and I shop a lot!
Such a poor customer service, attitude, approach and way of dealing with their perspective customers. This is so evident that not only they don't care, they treat customers as of lower IQ.

This review is 100% real, I have all proof for the above. Whoever reads this, I hope you make better decisions and save your time and energy, by avoiding shopping from them.

28. november 2023
Vurdert til 5 av 5 stjerner

Verwachtingen overtreffen doe je zo!

Mijn verwachtingen werden vandaag overtroffen!! Voor onze dochter hadden we een prachtige Riptide Blossem besteld. Achteraf had ik ook bijpassende pads moeten bestellen. Toen ik Tom hier ‘s avonds over mailde, werden we verrast met

1) een reactie dezelfde avond .. dat is niet standaard 😉
2) een passende oplossing … te gek! 🥳
3) een persoonlijke touch aan de mail … aankoop via internet is ook peoples business 😊

Thanks!!!

22. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best online kiteshop ever.

Best online kiteshop ever.!
Super fast delivery in Europe.
Best communication with seller.
Recommend all kiters who want to buy a new gear.

1. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic !

I am from Borneo Malaysia. I am Super happy with my first purchase from Kitemana. My queries through WhatsApp were promptly replied. My Carved Imperator , Mystic harness and impact vest all arrived very well packaged and on time! Now all my kiting friends are looking to purchase through Kitemana. Well done team!

28. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Foutief besteld product

Foutief besteld product, mailtje gestuurd ze hebben dit meteen aangepast en het teveel betaalde geld voor dit product stond sneller op de rekening dan ik hem controleerde. Verdient vanzelf spreken de volle pot aan punten voor zulke service!

Super bedankt

26. september 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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