Kitchen Magic Anmeldelser 

1 449
•
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Fitter same as lat time and very efficient and tidy. Worktops and sink look great. However, running water test for any leaks was only done on the hot tap which low pressure and flow. The next day on o... Vis mer

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Vurdert til 5 av 5 stjerner

From start to finish from the salesman Paul the Surveyor Paul & especially the kitchen fitter Sanjay Bojraj, he just made everything fantastic, his work ethic was second to none, his detailed executi... Vis mer

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Vurdert til 5 av 5 stjerner

A first class experience beginning to end without any pressure selling. Very professional staff who were most helpful and courteous. The end result was outstanding and excellent value for money.... Vis mer

Vurdert til 4 av 5 stjerner

I was in contact with four members of staff throughout the ordering, planning delivery, workmanship and subsequent payment system. I received a prompt service and the company as a whole delivered the... Vis mer

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Informasjon om virksomheten

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Skrevet av virksomheten

Is your kitchen feeling a little lackluster? A stunning makeover from Kitchen Magic will breathe new life into your kitchen! By replacing doors, drawer fronts, and worktops, we can completely transform your kitchen—at a fraction of the cost of a full re-fit. From design to bespoke manufacture and expert installation, Kitchen Magic handles it all, making the process effortless for you. Now that’s magic!


Kontaktopplysninger

4,4

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TrustScore 4.5 av 5

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4,4

Alle anmeldelser

(1 449)

372 anmeldelser i de siste 12 månedene

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Vurdert til 1 av 5 stjerner

we felt very misled by the salesman

we ordered a kitchen uplift and paid our deposit after 2 lengthy visits (the second being 2 hours late with some excuse similar to the others I've seen on the site). We were then told we had to have it done within 4 weeks and this was non negotiable. Our elderly mother in law is having a knee replacement in that time and we are needed elsewhere so we were very open about this with the salesman (LA, Thames valley area) who deliberately did not tell us about the 4 week thing despite numerous opportunities. he even 'signed' our contract for us agreeing to these terms without showing it to us. he also asked for our bank details, in hindsight a real no no.
We asked to delay or withdraw and were told no rather brusquely until we stood fast, took legal advice and insisted. Lo and behold they then backed down and did refund us. We wasted at least a day overall and would recommend caution as we felt like we had been well and truly misled by the salesman LA and the company only relented when we threatened legal action (and meant it)

1. juli 2026
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Svar fra Kitchen Magic

Hi Andrew,

Thank you for leaving us a review.

We would very much like to investigate the concerns you have raised. However, we have been unable to identify your order from the information provided, so we are unable to verify the circumstances described or comment on the specific details of your experience. We have asked you to provide some identifying information so that we can locate your details.

Where applicable, promotional installation timescales are clearly stated on the order form alongside the promotional discount. The order form is provided to the customer immediately after the order is placed, either by email or by post. Our Designers are not permitted to sign order forms on behalf of customers.

A 50% deposit is taken only if a customer chooses to proceed with an order. Payment details are taken solely to process the payment and are not stored.

You have also raised concerns regarding the cancellation of your order. As we have been unable to identify your case, we are not in a position to comment on the circumstances surrounding this. Once we have your details, we will review the matter fully. There are very few specific circumstances where an order cannot be cancelled during the cooling-off period, and we will be happy to explain this further once we have established the facts.

We take any suggestion that our processes have not been followed very seriously and look forward to investigating your concerns once we are able to identify your order.

Kind regards
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

From my first enquiry I felt confident.

From my first enquiry I felt confident in the whole procedure. The designer was honest and extremely helpful and didn't try to alter my vision of how I wanted my kitchen to look. I was also able to request some new cupboards to be built along with the replacement doors and worktops. It was brilliantly done by two lovely fitters, Jorden and Lewis, who worked so hard to get things done in a professional way. My kitchen looks completely different and considering it was mainly the cupboard doors and worktops replaced, the effect is outstanding. Every aspect of the work was done in a professional and friendly way by all the team.

19. juli 2026
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Svar fra Kitchen Magic

Hi Mrs Higgs,

Thank you for leaving us a review.

We're really happy that you had such a positive experience and really appreciate you taking the time to share your feedback.

We hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

Magic 🎩 🪄 🔮

Had our Kitchen cupboards done.,and I have to say we were so pleased with the results. Our kitchen fitter Sanjay Bojraf was absolutely excellent fine detailing work was superb,came early and started straight away so hard working with great results we are so pleased,nothing was too much for him and even cleaned up after each day. So yes would highly recommend Kitchen Magic 🎩 ✨️ and in Particular Sanjay as the Fitter. Thank you 😊

16. juli 2026
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Svar fra Kitchen Magic

Hi Julia,

Thank you for leaving us a review.

We're so pleased to read your feedback of Sanjay and his work.

We'll make sure to pass on your kind words and we hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

Good worker.

Good worker.

26. juni 2026
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Svar fra Kitchen Magic

Hi Neil,

Thank you for leaving us a review.

We really appreciate your feedback and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

The Kitchen Magic of Luke and Matt

With regards to the fitting Luke and Matt were polite,on time,really hard working especially taking into account the heat.They were very capable and skilled and treated us and the house with respect.
The refurbished kitchen is absolutely beautiful and was well worth doing.
A big thankyou to Kitchen Magic for a job well done.

14. juli 2026
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Svar fra Kitchen Magic

Hi Arnie,

Thank you for leaving us a review.

We're so happy that you're pleased with the beautiful results and will pass your kind words on to Matt and Luke.

We hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

New Kitchen,Wow....

Absolutley brilliant,in and out in less than a day,an amazing job,attitude,politeness of the fitter could not have been better.He hoovered and cleaned in and out,other than a new kitchen you would not know we had any work done.Can only give Kitchen Magic the highest of recommendations.Ordered on a Monday and fitted the following Monday.Thankyou very much..

15. juni 2026
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Svar fra Kitchen Magic

Hi Malcolm

Thank you for leaving us a review.

We really appreciate your kind words and recommendation.

We hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

Very efficient process from initial

Very efficient process from initial
enquiry thru to completion.
All completed on time and as promised.
Standard of workmanship very high and of an excellent standard.
Fitters Wlod and Jakub were brilliant clean workers and totally efficient.We are very pleased.

18. juni 2026
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Svar fra Kitchen Magic

Hi Mrs Exley,

Thank you for leaving us a review.

We're really glad that you are pleased with Wlod and Jakub's work, we'll make sure to pass on your kind words.

We hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

Highly recommended

Persuaded my 88 year old mum to get a revamp instead of a full blown brand new kitchen mainly due to upheaval and disruption of weeks of ripping out and re fitting and also cost. Literally spend a evening clearing work tops and taking a few bits out the cupboards mainly by the hinges and it took a half a day for one lovely chap to fit the doors, kick boards and pelmets and he popped back next morning to finish off. Quality of product is very high and lovely finish to the doors. Absolutely no complaints from getting quotes, to suryver to fittings, which was all done and dusted within a week and absolutely no stress at all for my mum who is really happy with a brand new looking kitchen.

2. juli 2026
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Hi Claire,

Thank you for leaving us a review.

We're so happy that you had such a positive experience and we hope your mum is enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

The speed at which your team gets thing…

The speed at which your team gets thing done. They also clean up after themselves

29. juni 2026
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Svar fra Kitchen Magic

Hi Joan,

Thank you for leaving us a review.

We really appreciate you sharing your experience and we hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Vurdert til 4 av 5 stjerner

Everyone I dealt with was very…

Everyone I dealt with was very pleasant. Rob who came out initially gave some very useful suggestions/ideas. A week later the surveyor.
The fitter (Rimas?) was excellent with great attention to detail and worked incredibly hard.
I’m very pleased with the look of my kitchen. The whole process was very straightforward.
If I had one concern it was that a lot of money was paid ‘upfront’. In my case it proved not to be a problem as things went smoothly.

15. juni 2026
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Svar fra Kitchen Magic

Hi Denise,

Thank you for leaving us a review.

We're really happy that you are pleased with the kitchen.

We are transparent about our pricing structure and more than happy to answer any questions our customers have.

We will pass your kind words on to everyone involved and we hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

perfect service end to end

We recently had our kitchen doors replaced by Kitchen Magic and couldn't be happier with the result. From the initial consultation through to the installation, the whole process was smooth, professional and really well organised.

The team kept us informed throughout, turned up when they said they would, and the workmanship was excellent. The quality of the new doors has completely transformed our kitchen without the expense and disruption of a full replacement.

It's refreshing to deal with a company that delivers exactly what it promises. Great customer service, top-quality products and a fantastic end result. We'd happily recommend Kitchen Magic to anyone looking to give their kitchen a new lease of life.

1. juli 2026
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Svar fra Kitchen Magic

Hi Richard,

Thank you for leaving us a review.

We're so happy that you had such a positive experience.

Your kind words and recommendation are very much appreciated and we hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

Professionals

Professionals

24. juni 2026
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Svar fra Kitchen Magic

Hi Shells,

Thank you for leaving us a review.

We really appreciate your feedback and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

Excellent work

very happy from
start to finish with the change to our utility room. It looks so much brighter.

15. juni 2026
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Svar fra Kitchen Magic

Hi Glynis,

Thank you for leaving us a review.

We're so pleased that you are happy with the installation and that it has brightened the utility room.

Best wishes
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

Magic kitchen did a great job on my…s

I had my kitchen done was great. There is one thing I would say I had draining board done. Not happy at all. I had a lot going on and didn't notice till after. Make sure you check everything within 7 days .that is all they give you. I called after about mine and wouldn't do anything about it. So be careful and check everything. I won't recommend them

29. juni 2026
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Svar fra Kitchen Magic

Hi Tracy,

Thank you for leaving us a review.

We really appreciate you sharing your experience and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Vurdert til 4 av 5 stjerner

Good initial contact but no clear video…

Good initial contact but no clear video of what the kitchen would look like?
Had to change a couple of bits which caused the automated payment system to blow a fuse!!
Fitter was very good, friendly and tidied up nicely once finished.
Would recommend to others.

16. juni 2026
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Svar fra Kitchen Magic

Hi Steve,

Thank you for leaving us a review.

We really appreciate your feedback and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

Simple process from quote to finished…

Simple process from quote to finished product. Within 2 weeks we had completed the transformation of our kitchen.
Our fitter Kesh was great and couldn’t be more helpful, professional and today.

3. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Kitchen Magic

Hi Jordan,

Thank you for leaving us a review.

We're so pleased that you are happy with the process and hope you are enjoying the kitchen.

We'll be sure to pass on your kind words to Kesh.

Best wishes
The Kitchen Magic Team

Vurdert til 1 av 5 stjerner

Won't use, bad communication

I requested a brochure from Kitchen Magic and received a phone call to book in, they were a bit pushy but I decided to book to have my kitchen priced up. Just before we ended the call (after confirming time and date of visit) the man on the phone asked "Do you have a husband or boyfriend" ... I asked why that was relevant to the booking, he said it was to determine Miss or Mrs - could have just asked that.

So I later cancelled as felt weird that I was asked if a man would be in the home when I am visited by another man.

Since then I have had calls to book me in again and when I politely said I wasn't interested they just immedately hung up, no niceities or anything.

Clearly the sales people are under immense pressure if they can't waste 5 seconds being polite.

Edit following their response: I’m sorry I can’t provide further information as it asks for an order number and won’t let me submit the form without one. (I didn’t get as far as ordering as was unhappy with communications). Thank you for a respectful reply… but also speaking to a woman and asking if there’s a man around as a decision maker? Still a bit dodgy. What if I was a lesbian? Maybe ask if there’s a partner who wants to be present?

Can you give me an email to send my postcode too? I don’t want to post it publically on here?

6. juli 2026
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Svar fra Kitchen Magic

Hi there!

Thank you for leaving us a review.

We're sorry to hear about your experience and appreciate the opportunity to clarify our process.

As part of arranging an appointment, we ask whether there are any other decision-makers in the household so that everyone involved has the opportunity to view the samples and ask any questions they may have.

From what you've described, this was not communicated clearly, and we apologise that the way the question was asked made you feel uncomfortable. That is not representative of the standard of customer care we aim to provide.

Depending on the reason provided, it is our standard process to contact customers following a cancellation. However, if you let us know that you were no longer interested, our staff should have respected your decision and concluded the conversation courteously. We're sorry that this did not happen.

We have requested some further information from you so that we can investigate the matter and identify the staff members involved.

We are committed to maintaining high standards of customer service and will ensure this is addressed appropriately.

If you do decide you'd like to arrange a free, no-obligation quotation in the future, please don't hesitate to get in touch.

Kind regards
The Kitchen Magic Team

Edit: If you are happy to provide your postcode in lieu of the order number that would also allow us to find you on our system.

For clarity, the question regarding decision-makers is asked of all prospective customers and is not based on gender. This is why we have acknowledged that the way our representative asked the question was inappropriate and misleading, rather than the fact that the question itself was asked.

We look forward to looking into this further.

Edit: If you provide your details through the email sent by Trustpilot, it won't post the details publicly. Alternatively you can send the details to customer@kitchen-magic.com. Please note, that you will need to reference your review, so we can match your details.

Kind regards

Vurdert til 5 av 5 stjerner

PROFESSIONAL AND RELIABLE COMPANY

From initial contact to completion of the job , Kitchen Magic were extremely professional, efficient and extremely fastidious. The fitter Sanjay was courteous, helpful, polite and incredibly hard working. Nothing was too much and he kept us informed throughout the job. Fantastic finish and we are delighted with the outcome. Highly recommended.

2. juli 2026
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Svar fra Kitchen Magic

Hi Claire,

Thank you for leaving us a review.

We're so pleased that you are happy with Sanjay and delighted with the outcome.

We will pass on your kind words and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

Superb Job – from quote to finish in 11 working days

We could not have wished for anything better. At the initial visit we talked through several options with a very experienced kitchen-magic representative. As we liked the proposition, a surveyor was arranged for the following day and once that element was completed. We agreed an installation start date.

A few days later. Artur arrived and started work and stuck at it every day until complete. Artur was exceptional - extremely punctual, very accommodating, friendly, trustworthy and excellent at his job. Any issues were discussed and sorted. It was clear at completion that Artur took considerable pride in his work.

We have been very impressed by Kitchen-Magic - our kitchen looks fantastic.

2. juli 2026
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Svar fra Kitchen Magic

Hi Dave,

Thank you for leaving us a review.

We're so pleased that you had such a positive experience with Artur and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

So pleased with all the aspects of…

So pleased with all the aspects of getting our kitchen refurbished, from Rob who helped us with choosing what
doors, worktop, splashbacks,
Dermot for all the measurements, and Justin for fitting everything together leaving it all clean and tidy. Well pleased with everyone who came to us.
Will gladly recommend you to anyone looking to replace their kitchen
Wayne & Karen

4. juni 2026
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Svar fra Kitchen Magic

Hi Wayne,

Thank you for leaving us a review.

We're so happy that you are pleased with our representatives and really appreciate the recommendation.

We hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

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