Kitchen Magic Anmeldelser 

1 449
•
TrustScore 4.5 av 5

4,4

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Fitter same as lat time and very efficient and tidy. Worktops and sink look great. However, running water test for any leaks was only done on the hot tap which low pressure and flow. The next day on o... Vis mer

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Vurdert til 5 av 5 stjerner

From start to finish from the salesman Paul the Surveyor Paul & especially the kitchen fitter Sanjay Bojraj, he just made everything fantastic, his work ethic was second to none, his detailed executi... Vis mer

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Vurdert til 5 av 5 stjerner

A first class experience beginning to end without any pressure selling. Very professional staff who were most helpful and courteous. The end result was outstanding and excellent value for money.... Vis mer

Vurdert til 4 av 5 stjerner

I was in contact with four members of staff throughout the ordering, planning delivery, workmanship and subsequent payment system. I received a prompt service and the company as a whole delivered the... Vis mer

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Informasjon om virksomheten

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Skrevet av virksomheten

Is your kitchen feeling a little lackluster? A stunning makeover from Kitchen Magic will breathe new life into your kitchen! By replacing doors, drawer fronts, and worktops, we can completely transform your kitchen—at a fraction of the cost of a full re-fit. From design to bespoke manufacture and expert installation, Kitchen Magic handles it all, making the process effortless for you. Now that’s magic!


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

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4,4

Alle anmeldelser

(1 449)

372 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Kitchen Magic

The contact with Kitchen Magic was a straight forward process from the start. Both the initial assessor, Tony, and the surveyor, Paul, were extremely helpful without any hint of a desire to push me into making a decision. Once I was prepared to proceed, an installation date was very quickly arranged and the fitters, Vlod and Jakub completed the job without any disruption within the original time frame. I am so pleased with their work as it has completely transformed my kitchen. Many thanks to both of them and all of the Kitchen Magic team including the office staff who handled my enquiries quickly and efficiently.

30. juni 2026
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Svar fra Kitchen Magic

Hi John,

Thank you for leaving us a review.

We have really enjoyed reading your feedback and hope you are enjoying the kitchen.

We'll make sure to pass your kind words on to everyone involved.

Best wishes
The Kitchen Magic Team

Vurdert til 1 av 5 stjerner

Shoddy customer service from start to…

Shoddy customer service from start to finish.
I booked an appointment for one of the company’s representatives to visit my rental property and provide a quotation for replacing the kitchen doors and worktops. I travelled a considerable distance to meet the contractor, only for him to arrive 30 minutes late without any apology or explanation.
His main concern was where he could park his car. He then left the property to look for parking and failed to return or keep me informed, leaving both my tenants and me waiting with no idea what was happening. I repeatedly had to contact Customer Services for updates.
The whole experience was extremely disappointing and demonstrated a complete lack of professionalism and respect for a customer’s time. I had been considering using this company for kitchen refurbishments at several of my other rental properties, but following this experience they have lost not only this job but any future business from me.

My advice to anyone considering this company is to do your research and proceed with caution. If, like me, you are travelling some distance for an appointment, you may find yourself wasting valuable time due to poor organisation and unacceptable customer service.

30. juni 2026
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Svar fra Kitchen Magic

Hi Bill,

Thank you for leaving us a review.

We are sorry our representative was late and agree they should have explained the situation and apologised on arrival.

Our representatives travel between appointments and, while we allow sufficient time for this, unexpected delays can occasionally occur due to road conditions or appointments overrunning.

In this instance, we were unable to contact you before the appointment to advise of the delay because the only contact number provided when the appointment was booked was the landline for your home address. As you were travelling to and waiting at the rental property, we had no way of contacting you.
We only obtained your mobile number when you called our office after the appointment was due to start, at which point we passed it to our representative. However, by the time they received the message, they had already arrived at the property.

After reviewing the situation, we understand our representative was unable to park near the property because a visitor parking permit was required and they were trying to establish where they could legally park. As this was a live and evolving situation, we were also unable to provide an immediate update while we gathered information from our representative, who was unable to use their phone while driving.

Once we had further information, we contacted you to provide an update, but you advised that you no longer wished for us to attend.

We sincerely apologise for the inconvenience caused and appreciate your frustration.

We hope you can appreciate that this was an unfortunate situation rather than a lack of respect for your time.

We of course respect your decision not to proceed with us and wish you all the best with your refurbishment.

Kind regards
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

Excellent plans, design, workmanship and fabulous customer service

Absolutely great experience !
KM Team are extremely professional from designer Aga to surveyor Paul and carpenter tech Bobi everything got taken care of swiftly and efficiently.

There is a range of bespoke services available to choose from- you can ask for as little or as much as you need and they will do it for you. I had before reaching out KM team called a few other kitchen services who said they would not undertake paet renovations. They would only do things their way . KM team worked to my specs, paying heed to my choices and my budgets! No fuss no issues. Very client oriented.

Time wise, the entire project was effective and completed within 3 days!! Exactly as they had planned.
Workmanship was superlative. Bobi the builder was steady.

Absolutely recommend Kitchen Magic to anyone desiring a better beautiful kitchen without putting a hole in your pockets!

Dr Rathi Ramakrishnan (Sutton, london)

10. juni 2026
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Svar fra Kitchen Magic

Hi Rathi,

Thank you for leaving us a review.

We really appreciate you taking the time to share your experience and we're pleased it was so positive.

We hope you are enjoying the kitchen and we will pass your kind words on to Bobi.

Best wishes
The Kitchen Magic Team

Vurdert til 3 av 5 stjerner

After 7 months three doors are starting…

After 7 months three doors are starting to de laminate, extremely poor quality, not up to the required standards for use in a kitchen environment. Just waiting for a response. Now they want to charge me over ,£500 to replace the doors, fitting myself, what a joke, stay away from this company, a disgrace, water was nowhere near the doors, cheap MDF.
%

28. juni 2026
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Svar fra Kitchen Magic

Hi Alan,

Thank you for leaving us a review.

We’re sorry that you are experiencing issues with the doors.

We have reviewed the images and the doors have been affected by moisture ingress, which is unfortunately not covered under the terms of the guarantee.

We can see that a member of the Customer Care Team is assisting you with the available options, so hopefully a satisfactory resolution can be found.

Best wishes
The Kitchen Magic Team

Vurdert til 1 av 5 stjerner

Whilst they promise you a free…

Whilst they promise you a free brochure, they do not seem to want to send you one unless you discuss your requirements first. I really wanted a paper brochure so that I could peruse the choice BEFORE arranging anything further. Appalling customer service even before we got off the ground!!! edit they say they posted me a brochure...

29. mai 2026
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Svar fra Kitchen Magic

Hi Kim,

Thank you for leaving us a review.

We can confirm that our brochures are free and sent with no obligation.

We're sorry to hear about your experience. We're unsure who you spoke with, as this is not our standard process, so we do apologise if this was the impression you were given.

Brochures can also be requested directly through our website if you prefer not to call.

We'd be more than happy to send one out to you if you would still like a copy.

Best wishes
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

Ali has done a fabulous job

Ali has done a fabulous job! Very professional with outstanding workmanship! Very trustworthy and reliable. A pleasure to have in my home!

22. juni 2026
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Svar fra Kitchen Magic

Hi Karen,

Thank you for leaving us a review.

We're so pleased that you are happy with Ali and his work, and will pass on your kind words.

We hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Vurdert til 4 av 5 stjerner

Great staff helpful and reliable The…

Great staff helpful and reliable The result was better than expected

24. juni 2026
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Svar fra Kitchen Magic

Hi Marianne,

Thank you for leaving us a review.

We really appreciate your feedback and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

Efficiency

From first contact to completion of the job was 2 weeks. The salesperson, surveyor, fitter and rubbish collector all knew their jobs really well.

10. juni 2026
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Svar fra Kitchen Magic

Hi Mike,

Thank you for leaving us a review.

We really appreciate your feedback and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

Excelant service.

From the two serveys both came on time & very pleasant guys talked all through with what we wanted. Ryan our fitter who did a superb job & everything spotless when he left. We didn't see Debie Mcgee though!!

23. juni 2026
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Svar fra Kitchen Magic

Hi Keith,

Thank you for leaving us a review.

We're so glad that you are happy with your experience and hope you're enjoying the kitchen.

Sorry you didn't get to meet Debbie McGee!

Best wishes
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

Excellent job.

They arrived on time,the quality of doors,excellent,The fitters made an excellent job fitting the doors.No mess,cleared everything up,so no mess for us.Very pleased.

18. juni 2026
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Svar fra Kitchen Magic

Hi Alec,

Thank you for leaving us a review.

We really appreciate you sharing your experience and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

Nothing to find fault with

Nothing to find fault with. Excellent service from the initial visit to the final installment

28. mai 2026
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Svar fra Kitchen Magic

Hi Peter,

Thank you for leaving us a review.

We really appreciate your feedback and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Vurdert til 2 av 5 stjerner

Advertised as affordable low budget…

Advertised as affordable low budget kitchen makeovers, so just new cupboard doors and worktops, received a visit and a quote yesterday and that quote was extortionate more than a brand new fitted kitchen from another well known company. 2 stars cause the salesman that measured up was nice but the quote later sent through was so high my legs nearly collapsed under me.

22. juni 2026
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Svar fra Kitchen Magic

Hi Stuart,

Thank you for leaving us a review.

We're pleased that you found our representative friendly and helpful.

We're sorry to hear that the quotation wasn't what you were expecting. We appreciate that opinions on value and affordability are subjective, and every customer has their own budget.

Our quotations are provided on a completely no-obligation basis, and customers are free to decide whether our products and service are the right fit for them.

Our prices reflect the quality of the products we manufacture and the service we provide, including professional installation. While every project is different, our kitchen makeovers can be up to 50% cheaper than replacing a kitchen entirely.

We appreciate your feedback and wish you well with your kitchen project.

Best wishes
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

Kitchen doors replaced with Kitchen Magic

Young man who came to replace our doors was extremely polite and professional could not have wished for anyone else made us feel important well done MATT.
Very pleased with price/finish and quality of doors would have absolutely no problem recommending Kitchen Magic to family and friends.
Well done

29. mai 2026
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Svar fra Kitchen Magic

Hi James,

Thank you for leaving us a review.

We appreciate your feedback and will pass your kind words on to Matt.

Thank you for the recommendation.

Best wishes
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

Ali was excellent

Ali installed the kitchen, he was efficient and clearly very skilled. Couldn’t fault him. Much cheaper than the other companies and higher quality and choice than the others too. I highly recommend them

16. februar 2026
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Svar fra Kitchen Magic

Hi Mrs Thorneycroft,

Thank you for leaving us a review.

We are so happy that you are happy with Ali's work and the quality of our extensive product range.

We hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

From start to finish all absolutely excellent

From start to finish, the experience was excellent.The recommendation came through a friend, and within a couple of days following our initial phone call, we had a positive but informal arrangement for a visit. This was followed by a friendly chat with the sales rep, no pressure and very clear choice options. Measurements were taken, a quote provided on the spot which was very competitive. Agreements were signed, deposit taken and date for the surveyor made.
The surveyor came on the due date, on time and checked the measurements which were emailed straight to the factory, and the fitting date agreed.
The fitter arrived on time, worked solidly and efficiently all day, was very pleasant, consulting us on the position of handles, he hoovered up all the bits, removed the old doors and was gone by the middle of the afternoon! THAT is why we awarded the five stars!!

12. juni 2026
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Svar fra Kitchen Magic

Hi there!

Thank you for leaving us a review.

We're really pleased you have had such a positive experience and have enjoyed reading about your journey.

We hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

Very good service

Very good service, Ali worked clean and thorough as well. Very happy 😊

3. juni 2026
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Svar fra Kitchen Magic

Hi Christine,

Thank you for leaving us a review.

We really appreciate your feedback and hope you are enjoying the kitchen.

We will pass your kind words on to Ali.

Best wishes
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

We had Sanjay bojraj he was a fantastic…

We had Sanjay bojraj he was a fantastic man and an excellent worker. Fabulous communication, polite, accommodating, great workmanship and overall exceptional. Would highly recommend him to anybody!

19. juni 2026
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Svar fra Kitchen Magic

Hi Imogen,

Thank you for leaving us a review.

We really appreciate your glowing recommendation of Sanjay and his work.

We hope you are enjoying the kitchen and will make sure your kind words are passed on.

Best wishes
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

Magic

There was no hard sell at all we were given the quote and we were happy so went with it, everything was swift a date was confirmed our two kitchen fitters Vlod/Jakub were excellent came in and just got on with the job very hard working pair job done in day and half very happy with all aspects of there work also very tidy👍

19. juni 2026
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Svar fra Kitchen Magic

Hi Harry,

Thank you for leaving us a review.

Thank you for sharing such kind words about Vlod and Jakub, we'll make sure they are passed on.

We hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

Excellent

Couldn’t fault this company-from first visit to completion of the work they were friendly, professional and helpful

29. mai 2026
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Svar fra Kitchen Magic

Hi Sarah,

Thank you for leaving us a review.

We really appreciate your kind words and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Vurdert til 5 av 5 stjerner

Good pleasent fitter

Good pleasent fitter, quick from start to finish, kitchen know looks great

12. juni 2026
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Svar fra Kitchen Magic

Hi John,

Thank you for leaving us a review.

We're so glad that you are happy with the fitter and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

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