I started using Kit & Kin a few months ago & started with their dishwasher tablets. They’re great! Then I really wanted to have a laundry liquid instead of other eco friendly ones that weren’t. So I o... Vis mer
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I am a long time, brand loyal Kit & Kin customer. I LOVE the products. I've used them for all three of my children. I have spent £1000s on K&K over the years and I have been so happy with the brand, p... Vis mer
Absolutely love these nappies for my 16 month old! We also use the toilet paper, toilet cleaner, hand soap, washing up liquid, laundry soap and dishwasher tablets and no complaints at all here. Beauti... Vis mer
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I've been using Kit and Kin for a couple of years now, every product I've bought does exactly what it says on the tin, without covering every surface in toxic chemicals and filling the house with into... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Kit & Kin offers families a range of safe, eco-friendly and affordable products that are better for you and better for the environment.
Kontaktopplysninger
22 Wycombe End, HP9 1NB, Beaconsfield, Storbritannia
- 0208 075 6678
- chat@kitandkin.com
- kitandkin.com
4,3
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4k anmeldelser
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Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
my order…of nappies
Was delighted to receive my order quickly and it was well packed too. The nappies haven’t been used yet as baby not due for a while. They are, in my opinion, great value for money.
2. juli 2026
Svar fra Kit & Kin
Hi Brenda,
Thank you so much for your lovely review! 💚
We're delighted to hear your order arrived quickly and was well packed. It's wonderful to know you feel our nappies offer great value for money.
Congratulations, and we wish you all the very best as you prepare to welcome your little one! 😊
Thank you for choosing Kit & Kin.💚
Carmen
I love the product
I love the product. My daughter is currently 15 months old and she had rashes and on her belly she had white marks looked like excema but using the cream helped me a lot no more dryness and markes. I love the way it heels all the time. My husband even gave the cream to his friend's baby as his daughter had rashes and it worked on her as well. I am happy that I found this product at the right time when my baby was in desperate need of it.
2. juli 2026
Svar fra Kit & Kin
Hi Harman,
Thank you so much for sharing your wonderful experience with us 💚
We’re absolutely delighted to hear that our Magic Salve has helped your daughter’s dry skin and that the marks have improved. Knowing it brought her comfort when she needed it most means so much to us.
It’s also incredibly heartwarming to hear that your husband recommended it to a friend and that it helped their little one too. Thank you for putting your trust in Kit & Kin and for taking the time to leave such a lovely review. We’re so pleased we could be there for your family 😊
Jade
No 1 nappies for newborns and beyond
I have been using kit and kin nappies since my little one was born and I wouldn’t change brand for anything! I’ve never had to treat my baby for nappy rash once, the absorbency is brilliant, no leaks, cute designs and super soft for newborn skin. Would highly recommend signing up to the subscription as it’s been a god send not having to remember to buy nappies, we’ve never ran out!
11. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kit & Kin
Hi Sarah,
Thank you so much for your wonderful review! It means so much to hear that you've been with us since your little one was born and that our nappies have been such a reliable part of your journey.💚
We're delighted to know you've had no nappy rash, no leaks, and that your little one has been comfortable in our soft nappies. It's also fantastic to hear that the subscription has made life that little bit easier and kept you fully stocked!
Thank you for recommending us and for being such a valued member of the Kit & Kin family. We really appreciate your support!
Fiorela 💚
Svar fra Kit & Kin
Hi Laura,
Thank you for your review.💚
We are very sorry to hear that you have not received your order from our courier. We completely understand how frustrating it must have been not to receive your order or a response to your email. We are currently experiencing a very high volume of queries due to ongoing courier-related issues, but we’re working hard to get back to all our customers as quickly as possible. Thank you so much for your patience and understanding.
Somebody from our customer care team will be in contact with you shortly via email to resolve this for you.
Thank you for bringing this to our attention, and we appreciate your patience while we resolve this.💚
Jade
Prompt and speedy service …arriving in…
Prompt and speedy service …arriving in next to no time and in excellent condition
30. juni 2026
Svar fra Kit & Kin
Hi Yvonne,
Thank you so much for your lovely review! We're delighted to hear that your order arrived so quickly and in excellent condition. We always aim to provide a fast, reliable service, so it's wonderful to know we delivered on that for you.💚
Thank you for choosing Kit & Kin, and we hope to see you again soon!
Fiorela 💚
Full of cheap chemicals
They claim to be organic and chemical free however, when you read the back of the packet it states the opposite. Very expensive laundry detergent for cheap chemicals.
21. juni 2026
Svar fra Kit & Kin
Hello Samantha,
Thank you for taking the time to share your feedback. We're sorry to hear that our Laundry Liquid didn't meet your expectations 💚
We'd like to reassure you that all of our cleaning products are 100% plant-based, with naturally derived ingredients. We carefully formulate our products without any of the harsh chemicals commonly found in conventional cleaning products, including parabens, phosphates, phthalates, optical brighteners, chlorine bleaches, synthetic perfumes, synthetic dyes, PFAS, and many other unnecessary additives.
Our Laundry Liquid is also free from many of the common fragrance allergens found in artificially fragranced products.
We'd be more than happy to answer any questions you may have about our ingredients or explain any of the components listed on the packaging.
Please feel free to email us at chat@kitandkin.com, quoting "Trustpilot Review" in the subject line or body of your email, and we'll be happy to help 💚
Aleksandra
Amazing nappies
Amazing nappies, amazing fit and never experienced any issues! Slightly more expensive on the market but worth every penny
10. juni 2026
Svar fra Kit & Kin
Hi Diltaaj,
Thank you so much for your kind review.💚
We're thrilled to hear that you're so happy with the fit and performance of our nappies. Your feedback means a great deal to us, and we're especially pleased to know that you feel the quality makes them worth every penny.
Thank you for your support and for being part of the Kit & Kin community. It really means a lot to us. 💚
Carmen
Dish washing tablets dreadful
Dish washing tablets dreadful. Worst I’ve ever used in fact only used 3 times and threw rest out. I rinse plates before going in machine and they ended up with a type of grit from the tablets over them and I ended up hand washing half of them. Sadly very disappointing and wouldn’t recommend
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kit & Kin
Hi John,
Thank you for your feedback 💚 We're so sorry to hear the tablets didn't dissolve as expected. That's not the experience we want for our customers. Please may we ask if you can get in touch with our customer care team at chat@kitandkin.com so we can look into this and make things right for you 💚
Thank you again,
Jade
The service and products are great
The service and products are great.
Best dishwasher tablets, in my opinion, and that’s why I’ve purchased them again.
Multi cleaners are great too
18. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kit & Kin
Hi Ken,
Thank you so much for your wonderful review! 💚
We're delighted to hear you're enjoying our products, especially our dishwasher tablets. It means a lot to know they've become your favourite and that you've chosen to purchase them again.
We're also so pleased you're loving our Multi Surface Cleaner. Thank you for taking the time to share your feedback and for your continued support – it really means the world to us.
Fiorela 💚
its very nice nappy its not leaking and…
its very nice nappy its not leaking and never have rush on my baby skin
28. juni 2026
Svar fra Kit & Kin
Hello Mekdes,
Thank you so much for your lovely review! 💚
We're delighted to hear that our nappies have been leak-free and gentle on your baby's delicate skin. Knowing they're keeping your little one comfortable means so much to us.
Thank you for choosing Kit & Kin and for taking the time to share your experience! 😊
Aleksandra
Warehouse loses Returns
I've used kit and kin for both of my boys and I think the product is really good although I do wish they'd make a fully recyclable version. They're light weight and good on my babies skin. My main gripe is with their returns process. I've had a couple of instances where my subscription has automatically renewed and I've not updated my babies size. When going through the process of returning, their warehouse has lost my parcel and not automatically refunded 2 times despite labelling the return with my order number to match the return to my account. Just a bit annoying to have to chase this up every time.
23. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kit & Kin
Hi Will,
Thank you so much for taking the time to share your experience and for choosing Kit & Kin for both of your boys. We're so pleased to hear that you've been happy with the quality of our nappies and that they've been gentle on your babies' skin.💚
We also really appreciate your feedback about fully recyclable nappies. Sustainability is incredibly important to us, and comments like yours help shape our future product development.
I'm very sorry to hear about your experience with our returns process. I completely understand how frustrating it must have been to have to chase your refunds, especially on more than one occasion. That's certainly not the experience we want our customers to have, and your feedback has been shared with the relevant team so we can continue to improve our processes.
Thank you again for your honest review and for your continued support. We really do appreciate it.
Fiorela 💚
I enjoy using house hold products…
I enjoy using house hold products however, I was very disappointed that for the quite high price, hand soap dispensers and all spray bottles are made out of plastic. Yes, I do understand that they can be recycled again, but honestly I was hoping for the glass bottles.
26. juni 2026
Svar fra Kit & Kin
Hi Gabriela,
Thank you for taking the time to leave us a review and for sharing your feedback.
We're so pleased to hear that you're enjoying our household products. We're sorry that our refillable bottles weren't quite what you were hoping for.
We completely understand why you expected glass. Our durable, reusable plastic bottles were selected because they have a lower overall environmental impact than glass. They're lighter to transport, require less energy to produce and recycle, and are designed to be refilled again and again using our refill pouches. They're also a practical and safe choice for busy family homes.
We really appreciate you taking the time to share your thoughts, and we'll be sure to pass your feedback on to our product development team.
Thank you again for choosing Kit & Kin.
Carmen 💚
Best wipes I’ve used
I have subscribed to Kit and Kin wipes for a few months now and I can honestly say these are the best wipes I’ve ever used, so strong and durable and super gentle and I feel so good knowing that also safe for the environment. You get what you pay for - yes they may be a little bit more pricey than some High Street brands but they’re so worth it. Also, the opening seal stays in place which was an annoyance of mine from other brands!
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kit & Kin
Hi Kirsty!
Thank you so much for your wonderful review 💚
We’re absolutely delighted to hear our wipes are the best you’ve used! It’s fantastic to know you’ve found them strong, gentle and durable.
We also loved reading your comment about the opening seal staying in place, it’s the little details that make such a difference! 😊
Thank you for your support and for being part of the Kit & Kin community. It really means a lot to us. 💚
Jade
All efficient and straight forward
26. juni 2026
Svar fra Kit & Kin
Hi Leon,
Thank you so much for your review! 💚
We’re delighted to hear everything was efficient and straightforward, that’s exactly the experience we aim to provide. Thanks for choosing Kit & Kin, and we really appreciate your support 😊
Jade
Love the products - I’m a convert!
Love the products - definite convert!
Never want to use bleach again after using the toilet cleaner, and the refills last so long!
21. april 2026
Svar fra Kit & Kin
Hi Laura,
Thank you so much for taking the time to leave us a 5-star review.
We're delighted to hear that you're enjoying our products and that you've become a Kit & Kin convert! It's wonderful to know our Toilet Cleaner has made such a positive impression, and that you're finding the refill system long-lasting too.
Thank you for your support and for choosing Kit & Kin. We really appreciate you sharing your experience.
Carmen 💚
Nappies gave my boy awful nappy rash
Nappies gave my boy awful nappy rash! Unfortunately will be switching back to pampers. Gutted i bought 4 packs of these and cannot use
6. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kit & Kin
Hello N,
Thank you for taking the time to leave a review. We're so sorry to hear about your little one's experience 💚
Our nappies are designed to be gentle on delicate skin, so we're disappointed to hear they didn't work well for your son. We'd really like to look into this for you and see if we can help.
Could you please email us at chat@kitandkin.com, quoting "Trustpilot Review" in the subject line or body of your email? This will help us locate your enquiry as quickly as possible.
We hope to hear from you soon so we can investigate this further 💚
Aleksandra
I wish these nappies were not cut so…
I wish these nappies were not cut so high leg. Plus I always have leaks up the back or down the leg. I understand nappies are now designed this way for baby to have more mobility and for clothing to look nice, but I don’t feel this is practical.
7. april 2026
Svar fra Kit & Kin
Hello Maryam,
thank you so much for taking your time to leave us a review 💚
We are very sorry to hear that you have been experiencing leaks in our nappies.
We must say that we have never had a similar feedback before. Whilst our nappies are designed to keep all babies dry and comfortable you should not be experiencing any leaks at all if the nappy size is the perfect match for your baby's body shape and weight. We are therefore very kin to make this right for you and your little one and therefore one of our support team will be in touch with you very soon.
Once again apologies to you and your little one! 🫂
Marta 💚
Amazing
I’m doing a 2nd review for K&K glass cleaner as I’ve only just started using it fully. It’s absolutely amazing. Smells good, you don’t feel like you are choking on a toxic spray. It’s the best window and glass cleaner hands down. Spray it on, wipe it over then it just seams to do the rest!! No smears, no having to go back over it time and time again until it clears. You can’t improve on this so hopefully they won’t change it.
6. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kit & Kin
Hello Sarah,
Wow, thank you so much for coming back to leave a second review! That really means the world to us.💚
We're absolutely delighted to hear how much you're loving our Glass Cleaner. Knowing that it leaves your windows sparkling and streak-free, without the harsh fumes of traditional cleaners, is exactly what we hoped to achieve.
Your kind words and continued support mean so much to our team, and we truly hope you continue enjoying it for a long time to come.
Fiorela 💚
Recommend the nappy subscription- easy…
Recommend the nappy subscription- easy to up date subscriptions and great products!
6. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kit & Kin
Hello Becky,
Thank you so much for taking the time to leave us such a lovely review! 💚
We're so pleased to hear you're enjoying both our nappies and the flexibility of our subscription service. We know how quickly little ones grow, so we've made it as easy as possible to update your subscription whenever you need to.
Thank you again for your support, it really means a lot to us!
Fiorela 💚
I haven't received the product,no…
Good support from the customer service. Customer service had contacted me.Provided with a complimentary pack to try, which was delivered the next day itself. My baby feels super comfortable with the nappy pants size 4, fitting is good,it doesn't irritate the sensitive skin,soft and breathable. I would definitely recommend this nappy .
Thank you for support and service.😊
25. juni 2026
Svar fra Kit & Kin
Hello Christy,
thank you so much for taking your time to share your feedback with us here! 💚
We are very sorry to hear that our delivery has not reached you within the nominated time, especially as they are nappies for a baby! Sadly, due to the recent extreme weather we have seen a higher number of delayed deliveries, and we want to assure you that we treat those as a highest priority.
Unfortunately, any delivery updates are sent by our couriers directly to our customers and therefore we heavily rely on our customers to let us know, so we can help as soon as possible.
We have looked through our channels and cannot see any previous messages from you but want to assure you that following this review one of our support team will be in touch very shortly to make this right for you.
Once again, we apologise for the inconvenience caused 🫂
Marta 💚
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