Got the wrong handle so I can't install it. I'm working with customer service, but y'all asked me for my rating and review before that's finished. Not sure if y'all are going to send me the hand... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I love our Kingston shower system! The quality is amazing. After living with inexpensive bathroom fixtures for 30 years, we're finally investing in a remodel and seriously nice fixtures. I'm delighted... Vis mer
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The faucet is beautiful. This is the second Kingston brushed brass faucet I’ve purchased. My biggest issue is that only the faucet head is brushed brass the handles are barely brushed and more pol... Vis mer
I ordered a four-hole sink faucet that Kingston had in stock but my plumber's distributor could not find. My dealings with Kingston went remarkably well. I ordered on-line and within a week I had my... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
At KINGSTON, we believe every home deserves timeless design, dependable quality, and exceptional service. For more than 20 years, we’ve built our reputation as a trusted leader in kitchen and bath fixtures, serving homeowners, designers, and trade professionals across the United States and beyond. Founded in 1998, Kingston Brass has grown from a single product line into a complete home solutions brand with thousands of SKUs across faucets, sinks, tubs, lighting, and accessories. Our collections span traditional, transitional, and modern styles, offering premium finishes like matte black, brushed brass, and polished nickel. Each piece is crafted to deliver both beauty and performance, backed by rigorous quality standards and a dedication to long-lasting durability. We’re more than just a product company, we are a partner. Our Kingston Trade Program supports interior designers, contractors, and plumbers with exclusive pricing, dedicated account consultants, and resources tailored to professional needs. This commitment to the trade community has made Kingston a go-to choice for both residential and commercial projects. Customers choose Kingston because we combine luxury design with accessible pricing, responsive support, and reliable warranties. Whether you are updating a single bathroom or building an entire home, you can trust Kingston to deliver on our promise: exceptional design, uncompromised quality, and service that puts you first.
KINGSTON Guarantee
Your satisfaction is at the heart of everything we do
Your satisfaction is at the heart of everything we do. At Kingston, we stand behind every product with a simple promise: quality you can rely on and service you can trust. Every faucet, sink, tub, and accessory is designed to meet rigorous performance standards, ensuring lasting durability and timeless style. With over 20 years of experience in kitchen and bath, Kingston is a name you can count on. All of our products are backed by reliable manufacturer warranties for peace of mind, and our U.S.-based support team is ready to assist with questions, orders, or installation. For designers, builders, and contractors, our Trade Program provides exclusive benefits and dedicated account consultants to support your projects. And for all customers, our straightforward return process ensures a worry-free experience. When you choose Kingston, you’re not just purchasing a product; you’re gaining a trusted partner committed to delivering exceptional design, uncompromised quality, and a customer experience that puts you first.
Kontaktopplysninger
12775 RESERVOIR ST., 91710, Chino, USA
- 877-252-7277
- contact@kingstonbrass.com
- kingstonbrass.com
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Great company with a lot of integrity
Great company with a lot of integrity. They stand behind their products.
9. september 2025
The prices for are too high.
The prices for your parts to replace parts are too high. Also tge faucets are also much higher at this site. The same faucet I bought on Wayfair was $200 more on this site. This should not be the case. Wayfair is still making a profit and yet, your site is more expensive. I also had to pay for shipping
3. mars 2025
Shipping is always quick and product…
Shipping is always quick and product quality is consistent.
1. september 2025
Mediocre product
The finish is good and matches the photos. Material is somewhat flimsy and set screw threads stripped out when tightening.
1. juni 2025
Repairs are a problem
Great looking products but my bathroom faucet is on its third set of cartridges. When they go out, can buy replacements only from Kingston at about double the cost of local hardware store and have to wait for delivery.
29. september 2025
American Patriot 4 Inch
The Patriot faucet that we received was good quality and did meet our expectations. The finish was very nice with no visible signs of any damage or scratches.
The water flow coming out of the faucet is super low flow and it is absolutely miserable! This needs to be addressed if possible.
17. oktober 2025
The faucet handle I bought stopped…
The faucet handle I bought stopped working within a few weeks. It just spins around without turning on the hot water. I have to use a screwdriver to turn on the water each time.
5. oktober 2025
when i called did not take long to…
when i called did not take long to through and order the part that i need and was told about the reason on the orginal part sales rep was very knowledgeable
17. august 2025
Good organization to work with.
We love the products; faucets, grab bars, & towel rings. Also high praise for Jasmin Magana who I interfaced with on all the products. She is an outstanding asset for Kingston. Also Rosalyn Brooks who handled an issue that required a return and replace.
15. september 2025
I received the parts I needed, but
I received the parts I needed, that was no problem, but I asked several times if there was a special tool or wrench to remove the faucet cylinders, which was never answered. I figured out that I needed a very deep socket, I eventually found them but I had to buy 2 different sets to find the one that would fit. It would have saved me lots of time if Kingston just said you need this tool, this size.
1. august 2025
We recently remodeled our home and
We recently remodeled our home and - with our designer and plumbing contractor - selected several Kingston Brass products to complete the work. This included a pedestal sink, matching p-traps to match our finish metals, and accessories. The ordering, buying and receiving process was easy. The products are top quality. Would recommend.
29. mai 2025
Kingston brass products are the best
Kingston brass products are reliable, carefully made, and last forever. They not only look good, but also perform well for decades. You will never regret a Kingston Brass purchase.
16. oktober 2025
The parts fit perfectly and were…
The parts fit perfectly and were shipped properly.
16. oktober 2025
Happy Designer
As a designer who does lots of bathrooms, I love working with a company that makes consistently high-quality solid brass products, with great designs, at very fair prices. My clients love your products, too. Keep doing what you're doing!
1. august 2025
Excellent service
Excellent service. Product is a good replacement for original taps installed 25 years ago.
16. oktober 2025
Got it and it works great.
Got it and it works great.
But it took me 3 time of trying over 3 months. Could be supply or stocking communication. I had a fear of a double order.
1. mai 2025
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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