KINGSTON Anmeldelser 

Although Joe was very helpful Kingston Brass was not. It took a ridiculously long time to get the parts I needed to fix my faucets and the parts sent were not specifically what was ordered because I only needed the connectors for the cartridges. I had already purchased and had the new cartridges. The material sent had the connectors and cartridges already in place. This resulted in a higher bill than was necessary and since it took so long to get the connectors I couldn't return the cartridges for credit.

Pricing is good and system is accurate. Very much appreciated.

Beautiful faucet! Very classy. Functions well.

The products themselves are high quality and look fabulous. My contractor assures me they are built to last. The service is outstanding! I had an issue with billing and they took care of it without delay. I highly recommend this company.

Beautiful set of bathroom faucets and great quality. Plumber was impressed

Sucks! Missing many parts!!!

Easy to order. The product was delivered as scheduled.

I had a change in my order the same day I placed it and things were already being processed, however my rep made things so easy for me and took care of it for me. The products themselves are beautiful.

Every person I spoke with was kind, attentive, helpful and followed through with what they said they would do. Very refreshing and a standout in any business these days.

Super fast I ordered and within an hour, realized I had ordered the wrong finish I wanted to cancel but they had already processed the order.....They processed the return fast and I was able to order the correct finish and am very happy with quality

Absolutely beautiful quality and I hope it lasts as long as the 1950 Crane we had to replace.

Really liked the faucet for a stand alone tub. Though the instructions sent were for a wall mount faucet. The challenging aspect to the install was with the 1/2" straight water supply lines as they needed bent to align with the valves on the floor. Plumbers and supply stores did not have a pipe bender (only Amazon) but I understand the need for the larger supply lines. Other than that, the quality was great. I'm pleased.

Fast Delivery and nice product

I remodeled my lake house at Lake of the Ozarks. The original part of the cabin dates back nearly hundred years. The whole thing was redone inside and out with additions. I wanted to retain the Ozarks/Lake vibe but be new. I purchased the oil rubbed brass farm house line. From tall arching sink faucets to rain fall shower with exposed plumbing and turn of the century handles with white inlays. It hit right on the mark, the pieces are beautiful and fictional. My friends and family were wowed by the lake vibe. All the units were just as advertised, I couldn’t be happier with my purchase.

The customer service person didn’t understand that I only wanted 1 pair of these screws. So when I said I need 2 screws she charged me for 2 pair (4 screws). So I paid double what it should have cost me and I have 2 extra screws I don’t need. Gee thx.

Shower leaks more than ever

I received the wrong parts on my first order. When we found the correct parts, I ordered them and installed them with no problem. I filled out the return form on line and heard nothing since. The wrong parts were never installed and here they sit. I am out an additional 100.00 because of this issue. In reality, my replacement parts cost me $200.00

Excellent customer service by phone and email. Extremely helpful rep and sales staff. Quick shipping...what's not to love?

Great company with a lot of integrity. They stand behind their products.

Warranty item was past due, paid outrageous shipping cost.