Love Kinfill bottles and their sustainability credentials however when the spray part of our bottle broke we reached out to the kinfill team via email to ask how to replace the spray but 10 days lat... Vis mer
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Se hva andre synes
Die Produkte sind eigentlich okay, aber der Kundenservice ist quasi nicht existent. Bestellt lieber woanders. Anfragen werden einfach komplett ignoriert. PS: Nach dieser Bewertung, haben sie sich... Vis mer
Nogmaals ik ben echt heel blij met Kinfill, mooi producten, ruikt heerlijk, maakt goed schoon en een fijne klantenservice. Ik had zelf iets niet goed met m’n e-mail gedaan waardoor ik mn abonnement ni... Vis mer
Topproducten! Heerlijke geuren en werken supergoed! Ik gebruik reeds geruime tijd de Kitchen Cleaner, de Multi Surface Cleaner en kocht nu de refills en ook de Reed Diffuser en de Scented Object. T... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Kinfill is een duurzaam, Nederlands modern care merk uit Nederland. Met een collectie van vegan, cruelty-free, refillable schoonmaakproducten en natuurlijke, personal care producten – verpakt in Italiaans design glas en slim ontworpen kartonnen dozen – streeft Kinfill ernaar duurzaam leven toegankelijker en inspirerend te maken.
Kontaktopplysninger
Kompasstraat 7, 2901 AM, Capelle a/d IJssel, Nederland
- info@kinfill.care
- kinfill.com
3,6
Middels
454 anmeldelser
Har svart på 26 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Parfait comme d’habitude
Parfait comme d’habitude , j’adore les produits et les senteurs Kinfill
10. april 2025
Svar fra kinfill care
Thank you Charlotte!
Smelled lovely
Smelled lovely, cleaned my yoga mat well and didn’t leave a residue. I liked the bottle it came with as it had a strong spray.
3. april 2025
Svar fra kinfill care
Thank you Chloe!
Diesmal hat die schnelle Lieferung…
Diesmal hat die schnelle Lieferung nicht geklappt, aber nach einem kurzen Anruf kam die Meldung die Ware wird demnächst verschickt und als Trost bekam ich noch ein kleines Geschenk. Darüber habe ich mich sehr gefreut. Trotzdem gebe ich gerne 5 Sterne, da die Produkte sehr gut und ergiebig sind.
1. april 2025
Svar fra kinfill care
Thank you so much Jeanette for your honest and thoughtful review. Really appreciate it. We hope you will enjoy our products for years to come. Best wishes, Julia
Placed an order over a week ago and…
Placed an order over a week ago and haven’t still got any confirmation on the shipping nor are they responding to my emails. It can be high season and what not but this customer care is not acceptable. I highly suggest at least putting together some automation emails apologizing about the delay.
It was my first time ordering directly from the website, as I thought it’s better for the company, but hey.. not sure if I’ll return. Just really hope to get my order any time soon
8. april 2025
Svar fra kinfill care
Hi Saskia, thank you for your email. We sincerely apologize for the delay in delivering the order and have sent you a personal email about this. I hope you will enjoy our products and we can turn your experience around with the performance of the products.
De toekomst kan duurzaam schoonmaken.
Kinfill: Schoonmaken met een geweten en stijl. Dit Nederlandse merk combineert milieuvriendelijkheid met hoogwaardige, effectieve producten. Van stijlvolle flacons tot heerlijk geurende formules, Kinfill maakt duurzaam schoonmaken niet alleen makkelijk, maar ook een genot. Plus, de snelle thuisbezorging maakt het helemaal af. Een echte aanrader voor iedereen die schoon, groen en stijlvol wil!
2. april 2025
Svar fra kinfill care
Dankjewel Inga!
Leider nicht so gut wie erwartet.
Leider nicht so gut wie erwartet.
Der Geruch wirkt etwas künstlich und ist weit schwächer als bei echten premium Produkten.
Die Konsistenz ist allerdings das schlimmste. Sehr dünnflüssig, ungleich echten Premium Seifen. Lieferung und Bezahlung lief problemlos, daher 3 Sterne.
1. april 2025
Svar fra kinfill care
Hi! Thank you for your review. We would love to know more about your experience, so we'll send you a personal e-mail for further feedback if you like.
Fantastische producten
Snelle levering, gemakkelijk te bestellen. Kinfill biedt abonnement aan dus ik krijg automatisch de navullingen. Superhandig!
Ik gebruik nu bijna alle producten en wil niets anders meer. Mooie bottles in je keuken en badkamer en heerlijke geuren die het schoonmaken een plezier maken!! Voor mij 5 sterren!
28. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra kinfill care
Dankjewel Conny!
Très beau pulvérisateur et recharges en…
Très beau pulvérisateur et recharges en verre très pratiques. Nettoyant délicieusement parfumé, facile et rapide à préparer, agréable à utiliser.
Superbe tote bag en coton, grand et solide.
31. mars 2025
Svar fra kinfill care
Merci beaucoup!
Producten fantastisch
Producten fantastisch, klantenservice drama. Je krijgt ze niet te pakken, reageren niet of weken later.
Via Instagram wel een reactie, maar al met al moet dit echt beter kunnen.
18. mars 2025
Svar fra kinfill care
Hi Liselotte, dankjewel voor je review. Ik hoop dat je nog steeds blij bent met de producten. :-) We zullen onze service continue blijven verbeteren. Mochten we nog iets voor je kunnen betekenen, dan horen we het graag.
Wonderful products and whole idea of…
Wonderful products and whole idea of zero waste concept they created their products around.
I can’t say the same about customer service: never replied to a single mail I sent!
18. mars 2025
Svar fra kinfill care
Thank you Chiara for your feedback. I think everything got handled in the meantime and hope to serve you better in the future. :-)
Nogmaals ik ben echt heel blij met…
Nogmaals ik ben echt heel blij met Kinfill, mooi producten, ruikt heerlijk, maakt goed schoon en een fijne klantenservice. Ik had zelf iets niet goed met m’n e-mail gedaan waardoor ik mn abonnement niet kon aanpassen én had iets verkeerds ingevuld qua abonnement. Dat hebben zij voor mij meer dan prima opgelost!
26. mars 2025
Anmeldelse skrevet uten oppfordring
The products are beautiful..
The products are beautiful and the idea of refillables is great.. It's just the quality of the products should be improved a bit - the container with spray is leaking and it was really frustrating to "open" the empty pump bottles and make them work. So the idea and the aesthetics are awesome but there is a space for improvement..
14. mars 2025
Svar fra kinfill care
Hi Daniela, thank you so much for your review. We'll definintely share your feedback with our product team and we'll also send you a new trigger spray to solve the leaking issue.
Delivery of spray pump took Germany took 2 weeks. Customer support did not react to question
Delivery of spray pump took Germany took 2 weeks. Customer support did not react to question.
Bottle look nice and sturdy though only time will tell whether the pump mounted on top of the bottle is of good quality
March 28: yes customer Did receive the question but maybe you guys don’t check your WhatsApp account
18. mars 2025
Svar fra kinfill care
Hi Stephan, thank you for your review! Unfortunately we didn't receive your email, so I guess something went wrong here? Our apologies for this! I hope you will enjoy our products. Best wishes, Julia
Bottles are aesthetically pleasing..
Bottles are aesthetically pleasing and I was happy with the free bottle of handwash which smells divine!
The fault is the bottles were only wrapped in paper and if not handled correctly by delivery drivers, it may have been smashed. I think when delivery is £9, the packaging should be better. Other than that, no issues!
19. mars 2025
Svar fra kinfill care
Hi Melina, thank you for your review and feedback! Improving the packaging and shipping is on our priority list. We're also opening a UK warehouse in Q2, so this will definitely decrease the shipping costs. Hope you'll enjoy our products!
Snelle levering
Snelle levering, mooie kleur aluminium fles, altijd makkelijk bij de hand om af te nemen bij ongelukjes in keuken en bij de eettafel.
18. mars 2025
Svar fra kinfill care
Dankjewel voor je review! :-)
I received a wrong item
I received a wrong item. And customer service is not replyingz
28. februar 2025
Svar fra kinfill care
Hi Pauline, thank you for your email and sorry to hear this. We will make sure you'll get the right item as soon as possible.
Very glad with the quality of the…
Very glad with the quality of the products. Bottles are very nice, easy and comfortable to use. Smells super good.
20. februar 2025
Svar fra kinfill care
Thank you Maria!
Sustainability Meets Style in Cleaning
Instagram ad victim here, but Kinfill’s products and their waste-free mission just immediately caught my eye. As someone who’s a bit of a cleaning -product enthusiast, I love the idea of treating myself to beautiful, eco-friendly bottles that make the cleaning experience feel even more enjoyable.
I ordered the aluminium ever bottle, textile spray, room spray, and diffusers. The ceramic holders are a lovely addition, though unfortunately, a few arrived broken. However, Kinfill went above and beyond to resolve the issue quickly and with such kindness. They even hand-delivered the replacements to ensure there were no further issues.
I’m absolutely in love with the scents and the overall aesthetic of their products, and their customer service is exceptional. I highly recommend Kinfill to anyone who wants to elevate their cleaning routine with both beauty and sustainability. I’m also really excited to see what other products they will offer in the future!
11. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra kinfill care
Thank you so much for taking the time to write us this review! Really appreciate it :-)
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