I’ve been a customer of Kecks for years thought I’d try the Breese product, additional orders will be made. As always the service is always 5⭐️.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Since buying these for my husband and kids they won’t wear anything else. Comfortable don’t ride up my son lives in his. Ordered several pairs recently and one pair had a defect I emailed and got an i... Vis mer
Selskapet har svart
I'm at first time customer and the website was so easy to use. Unlike other sites, I was left to order what I wanted at the time. Other sites I've used in the past kept sending suggestions on what to... Vis mer
Selskapet har svart
Great products, both their casual wear & stuff I use for Moto is top quality. Always fast delivery & can't wait to see what's coming next.
Selskapet har svart
Informasjon om virksomheten
Om Kecks
Skrevet av virksomheten
About Kecks Ltd
Information written by the company
At Kecks, we pride ourselves on delivering premium, stylish underwear crafted from the finest materials. Based in the UK, our e-commerce business is dedicated to offering customers a seamless shopping experience with a focus on quality, comfort, and modern design.
Our journey began with a simple mission: to redefine underwear for the contemporary individual. We create underwear for men, women, and boys, ensuring that everyone in the family can experience the superior comfort and style of Kecks.
Customer satisfaction is at the heart of everything we do. While we cannot accept returns on underwear for hygiene reasons, we guarantee to replace any items with manufacturing defects within 14 days of purchase. Join us in experiencing the perfect blend of style, comfort, and reliability.
Categories
If you have any issues, visit our Help Page to submit a support ticket.
Email: support@kecks.co.uk
Address: 4L Gelders Hall Rd, Shepshed, Loughborough, LE12 9NH
Kontaktopplysninger
Storbritannia
- kecks.co.uk
4,7
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
My second batch of kecks underwear and…
My second batch of kecks underwear and I’m still happy. Quality material,good fit.
Postage works and works well.
Never had any issues keep up the good work
13. juli 2026
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Fast efficient service
Fast efficient service - always arrives beautifully packed. Fabulous company and products - well done 👏
14. juli 2026
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Used em at the week end racing they…
Used em at the week end racing they were comfy and so much better than the skins I used to use . And they’re cool printed too bonus
12. juli 2026
Anmeldelse skrevet uten oppfordring
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Very good quality Mashtag bucket hat
Very good quality Mashtag bucket hat, gonna get some t-shirts next. Great delivery time also
27. juni 2026
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Fabulous experience dealing with Kecks…
Fabulous experience dealing with Kecks ... great service thank you kindly
27. juni 2026
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I haven’t received my order
I haven’t received my order. I have been waiting over two weeks. I got told it was on its way. should’ve been delivered on the 1st of July. tried to message you guys about it and had nothing in time.
27. juni 2026
Svar fra Kecks
Hi Josh,
Thanks for flagging this, and I'm really sorry to hear your order hasn't arrived yet.
We've checked and your order (#84681) was dispatched on 27th June via Royal Mail Tracked 48, Royal Mail's tracking shows the parcel is still in their network and hasn't been marked as delivered, so this looks like it's gone astray in transit rather than anything on our end.
We couldn't find any previous message from you in our inbox, which is why this hadn't already been picked up - sorry that it's taken a review to reach us. Could you drop us an email via help.kecks.co.uk so we can get a replacement or refund sorted for you straight away?
Apologies again for the frustration this has caused.
James
Kecks Customer Service Team
Good efficient service and nice quality…
Good efficient service and nice quality product as usual. We use a range of the products tshirts, printed boxers and the moto socks. All great quality and reliable service.
Postage starting to creep up in price but probably down to Royal Mail prices increasing.
1. juli 2026
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Great products and Customer Service
Great products and Just as good customer service. had one item in an order arrive with a minor manufacturing defect and once reported and evidence provided a replacement item was on its way over to me in a just over a day. cannot fault their communication or turnaround. Materials themselves always feel top quality and they keep the lineup fresh every so often
10. juli 2026
Anmeldelse skrevet uten oppfordring
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Fast delivery with tracking details
Fast delivery with tracking details
Easy buying process
Quality product 👌
6. juli 2026
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Fantastic service as always would…
Fantastic service as always would recommend to anyone
6. juli 2026
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Got 6 pairs of kecks which i use under…
Got 6 pairs of kecks which i use under my shorts at the gym absolutely perfect
6. juli 2026
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Spot on service
Spot on service. Fast delivery and overall happy with top quality products.
29. juni 2026
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Kecks are amazing
Kecks are amazing i have bought there boxer shorts and loads of mashtags tshirts etc in every drop he done .
Amazing delivery 👏 10/10
29. juni 2026
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Poor Customer Service
So the first time I ordered from kecks I made a sizing mistake, which left me with two unworn unopened pairs of socks that a could do nothing with.
After searching high and low for another brand of knee brace socks without the anti slip silicone (it gives me terrible blisters in rings around my entire thigh) I decided to order another two pairs of Kecks Knee brace socks. Only after opening my new socks did I find that without updating the description on the website Kecks now come with anti slip silicone. A feature I emailed to check wasn't there before my first order.
Now I know it's not worth engaging with their customer service team as they'll just say they don't refund underwear.
6. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kecks
We’re sorry to hear you’re disappointed.
We recently upgraded our knee brace socks, and one of the changes was the addition of the anti-slip silicone. We appreciate that this feature won’t suit everyone, and we’re sorry if it wasn’t what you were expecting.
Unfortunately, we can’t identify your order or review any previous correspondence from a Trustpilot review alone, as no order number or email address has been provided.
If you’d like us to look into this further, please contact us with your order number or the email address used to place the order, and we’ll be happy to review everything.
Kind regards,
James
Kecks Customer Service Team
Great product for men and stylish as…
Great product for men and stylish as well. Great quality product and super fast delivery
1. juli 2026
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Quick delivery and good quality gear
Quick delivery and good quality gear, also the sizing is spot on.
29. juni 2026
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Svar fra Kecks
Thanks For Choosing Kecks
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