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Kecks Anmeldelser 1 613

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TrustScore 4.5 av 5

4,6

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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Excellent designs and the materials are perfect for anybody who’s active. Whether that’s going to the gym, running, doing moto X, enduro or road racing. Only regret is I didn’t buy more than 3 Pa... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

3rd order from kecks and each time the clothes have arrived on time well packaged and great quality t shirts thank you

Selskapet har svart

Vurdert til 5 av 5 stjerner

Order was quickly processed and delivered in a couple of days. Garment was great quality, was a present for my son who now has several pairs of boxers used for sports.

Selskapet har svart

Vurdert til 5 av 5 stjerner

Quality product, none of this cheap rubbish. Appear to appreciate the custom. Overall company seems to value customers. Thank you

Selskapet har svart

Informasjon om virksomheten

  1. Undertøysbutikk
  2. Butikk med treningstøy
  3. Klesbutikk

Om Kecks

Skrevet av virksomheten

About Kecks Ltd

Information written by the company

Kecks banner

At Kecks, we pride ourselves on delivering premium, stylish underwear crafted from the finest materials. Based in the UK, our e-commerce business is dedicated to offering customers a seamless shopping experience with a focus on quality, comfort, and modern design.

Our journey began with a simple mission: to redefine underwear for the contemporary individual. We create underwear for men, women, and boys, ensuring that everyone in the family can experience the superior comfort and style of Kecks.

Customer satisfaction is at the heart of everything we do. While we cannot accept returns on underwear for hygiene reasons, we guarantee to replace any items with manufacturing defects within 14 days of purchase. Join us in experiencing the perfect blend of style, comfort, and reliability.

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If you have any issues, visit our Help Page to submit a support ticket.

Email: support@kecks.co.uk

Address: 4L Gelders Hall Rd, Shepshed, Loughborough, LE12 9NH

Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Banging.

Banging.. ordered mashtag merch, quick delivery, great fit.. Will be deffinetly order again

17. april 2026
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Svar fra Kecks

Thanks For Choosing Kecks

Vurdert til 1 av 5 stjerner

Tried to change my delivery address as…

Tried to change my delivery address as i put the wrong one down. I corrected it imediatley after order. But still sent it to the wrong address now i have to go to the wrong address and collect my order. Kecks said it wouldnt refund me or cancel my order as they said the process moves quickly and theres nothing they could do.

17. april 2026
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Svar fra Kecks

Hi Kyr,
Thanks for your feedback.
We can see that the incorrect delivery address was entered at checkout, and while you did contact us shortly after, our team advised at the time that address changes aren’t guaranteed once an order has entered processing.
We did attempt to update the details before dispatch, but unfortunately the order had already progressed too far through our system.
We understand this was inconvenient, and we’re sorry for the frustration caused. We always recommend double-checking delivery details at checkout, as we can’t always intercept orders once they’ve begun processing.
If there’s anything further we can assist with, please feel free to reach out to our support team.
– Kecks

Vurdert til 3 av 5 stjerner

Sizes are to big order a large and it’s…

Sizes are to big order a large and it’s more like an extra large

17. april 2026
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Svar fra Kecks

We do list the sizing clearly on the product page, including the size chart and that our T-shirts are designed with an oversized fit.

If you prefer a more standard fit, we’d recommend sizing down next time.

Vurdert til 1 av 5 stjerner

I haven’t received my delivery

I haven’t received my delivery

17. april 2026
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Svar fra Kecks

You placed your order on the evening of 16th April (8:30pm), which was dispatched the following day on Friday 17th.

At checkout, you selected Royal Mail Tracked 48, which is a 2–3 working day service rather than a next-day option. Based on that service, your delivery timeframe is still within the expected window.

Please check your tracking link for the latest updates on your parcel.

Vurdert til 5 av 5 stjerner

Quality product

Quality product, none of this cheap rubbish.
Appear to appreciate the custom.
Overall company seems to value customers.

Thank you

15. april 2026
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Svar fra Kecks

Thanks for shopping at Kecks

Vurdert til 2 av 5 stjerner

Poor quality over priced

Poor quality over priced , I bought some fleeces for my self and the wife , both continue to bobble and look worse after every wash , my Sherpa fleece is the same also the pockets are to small I can barely get my hands through, also I bought about 8 pairs of the boxer shorts a few months ago and already 2 pairs have holes in and others have stitching coming away ,really disappointing ,I like the products but the quality isn’t there

15. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Kecks

Hi,

Sorry to hear this, You should have emailed us directly with your order number and photos of the issues so we can properly look into it.

We can only review and support with faults if they’re reported to us within our warranty window, and with the correct details. Without that, we don’t get the chance to assess what’s gone wrong or put things right.

If you’re still within that timeframe, please send everything over to us and we’ll take a look.

James
Kecks Customer Service Team

Vurdert til 5 av 5 stjerner

Quick delivery and great quality item

Order was quickly processed and delivered in a couple of days. Garment was great quality, was a present for my son who now has several pairs of boxers used for sports.

7. april 2026
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Svar fra Kecks

Thanks for shopping at Kecks

Dette er Trustpilot

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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

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