Johnsons Wellness Anmeldelser 

272
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Absolutely brilliant service from start to finish. 10/10 for everything! The hot tub arrived exactly on time and was installed perfectly. The three young men who came to install it were fantastic—very... Vis mer

Vurdert til 5 av 5 stjerner

Today I had my Wellis Swim Spa cover delivered and installed, and I couldn’t be happier with the service. Harry G and Mark B were absolutely amazing — very friendly, efficient, and quick. They made... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Jake, the engineer who serviced our hot tub did a first rate job. He had an encyclopaedic knowledge of hot tubs and was able to correctly diagnose one or two issues we were having in a matter of momen... Vis mer

Vurdert til 4 av 5 stjerner

Poor after sales service. Unable to connect wifi since day 1 of installation. Contacted Customer Service to ask for someone to help. Acknowledged and said a technician will be in touch. Now 10 days... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Forhandler av boblebad

Skrevet av virksomheten

Choosing the right hot tub for you can be a minefield with over 50 brands now available in the UK. Johnsons Wellis provide an exceptional choice of premium, European-made hot tubs from the largest hot tub manufacturer in Europe – Wellis Spas. As an established Wellis Premium Partner, we here at Johnsons are able to offer our customers not just the best offers available on Wellis hot tubs, but also the outstanding service to go alongside it.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

272 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(272)

38 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Hot-tub service excellent

I would really like to thank Jake for being such a lovely person, so polite, answered every question I asked, he gave me some really good advise on some of the queries, I would definitely use Johnson’s again for a hot-tub service, we need a few more people like Jake in the world, he’s a Keeper. Thanks again x

9. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing service

Very professional at all times. Difficult to get where I wanted it but they went above and beyond to get it there. As soon as they turned up they didn’t stop working till they left. Thank you very much

3. april 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Johnsons Wellness

Hi Chris,

Thanks for the feedback.
We pride ourselves on our ability to solve tricky problems in order to get the right results for our valued customers so glad to hear we did that for you!
Hope you enjoy the spa immensely.

Kind regards

The Team at Johnsons

Vurdert til 5 av 5 stjerner

Thank you Aaron and Gareth

Two lovely friendly lads , Aaron and Gareth came to talk me through all the details on how to maintain and enjoy my new hot tub.
They were very thorough and were also able to confidently answer all my queries too.
Many thanks lads!!!

22. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very exciting day for the family

Very exciting day for the family. 2 great guys delivered and installed our hot tub. Joe and Sam are very professional guys. Installed item with out a problem and went through the set up with us stage by stage.

18. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Just taken delivery of our Hot Tub

Just taken delivery of our Hot Tub and Aaron,Sam and Tony were brilliant. Explained all the workings and had a great chemistry lesson! The lads were very polite and full of chat, it's so nice to receive such great customer service.
Would highly recommend and now just waiting for the tub to heat up and the wine is on ice!

4. april 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Johnsons Wellness

Hi Andrea,

Thanks for the amazing feedback.
We always aim to please and it sounds like the guys did us proud.
Hope you enjoy the wine!

Kind regards

The Team at Johnsons

Vurdert til 5 av 5 stjerner

Jordan and Dylan sorted it all out!

Jordan and Dylan arrived to set up our new hot tub, they were excellent throughout and very knowledgeable. Felt like they went to a lot of trouble to ensure everything was set up correctly including setting up the water treatment schedule etc. great experience today.

27. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service from start to finish

Excellent service from start to finish. The delivery of the tub was as planned and Jake and Aaron were friendly and efficient. They walked me through the running of the tub and the chemicals as well as giving some great advice and tips. Thanks for everything.

26. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

A slightly bumpy road on installation day…

We purchased our hot tub from the Three legged Cross site through Kevin who was really good.
The installation team arrived on the day. Gareth was brilliant. He was very professional and despite hitting a few obstacles with his company he remained composed and very polite throughout. Gareth is an asset to his company and without him things could have gone very differently.
Yes, there were a few hiccups on the day but all in all a reasonable experience.
One thing I would mention to all potential hot tub buyers from Johnsons Wellness, if you use your own qualified electrician to install the electrics make sure that they are there on the day of installation. It is a very grey area that caused me some stress on the day and should’ve been brought to my attention at point of sale.
All sorted now and a very happy customer.

5. mars 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Johnsons Wellness


Hi Mr. Ingram,

Thanks for your feedback and please accept our apologies for any confusion regarding the requirements on the day of installation.

We’re glad to hear that you’re happy with the overall outcome though.

However, as customer satisfaction is of the utmost importance to us, one of the senior team will be giving you a call to discuss the matter in a bit more detail.

Kind regards

The Team at Johnsons

Vurdert til 5 av 5 stjerner

Nathan came out to fix my hot tub issue…

Nathan came out to fix my hot tub issue and was not only very good at his job but also a very friendly and personable guy.
He fixed my problem efficiently and kept me informed about what was wrong and how he was fixing it. First class.

25. mars 2024
Anmeldelse skrevet uten oppfordring
Logoen til Johnsons Wellness

Svar fra Johnsons Wellness

Hi David,

Many thanks for this!

Nathan always aims to please and, like all of our technicians, has a great record for resolution.

We’re sure he’ll be glad to know that he can add another happy customer to his already impressive list!

Kind regards

The Team at Johnsons

Vurdert til 5 av 5 stjerner

Outstanding customer service

Ross came out to help with an emergency situation where Hot Tub would not run. He solved the problem quickly and then went out of his way to talk us through how to avoid this error in the future as well as tracking down a replacement filter while he was on site. Can’t thank him enough for his manner and professional standards.

21. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Really impressed with jake and Gareth…

Really impressed with jake and Gareth professionalism. Came up against a leak but soon rectified the problem. Explained everything simply to us who are complete beginners. Great service from start to finish. Would highly recommend

29. februar 2024
Anmeldelse skrevet uten oppfordring

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