Bereavement is a difficult time and having your card blocked and then a lesser credit limit offered makes it much more so. The credit limit offered is no where near enough to cover some of the bills c... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was in John Lewis selecting a suitcase for my forthcoming holiday. I had good service and advice from the sales person who also asked where I was going to. Having found out it was Japan they remin... Vis mer
Selskapet har svart
The partner that helped us was friendly, courteous, respectful & professional &thus meant we had no problems at all. Just wish NewDay, who look after the John Lewis card, were this respectful.... Vis mer
Selskapet har svart
I required some euros and John Lewis was offering the most competitive rate. I ordered online for click and collect and the process was easy and user friendly. Upon collection, the euro came in... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Our in-house experts and trusted partners work together to offer you money products for your life and your goals. From the John Lewis Partnership Credit Card to insurance, we can help you think outside the bank. Enjoy travel money at great rates and cover for the things you love most, with home insurance for forever homes and right-now homes, car insurance to get you into gear, and pet insurance packed with benefits to keep those tails wagging. You do you. Let us sort the money stuff.
Kontaktopplysninger
Storbritannia
- johnlewismoney.com
4,5
Enestående
18k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra John Lewis Money
Hi Maureen. I'm happy to hear that ordering and delivery were simple for you. We appreciate your positive feedback! ^Lynda.
Quick and easy
Quick and easy, card received in a few days, never thought I would own a John Lewis card! Yippee!
30. juni 2026
Svar fra John Lewis Money
Hi Lorraine! I'm really happy to hear that application was such a positive experience, and that you recieved your Partnership card quickly. Thanks so much for taking the time to submit your review, and for choosing John Lewis. All the best, ^Lynda.
Very good service - used for a reason
Very good service, ordered before 3pm as advised and postie was knocking on the door at 8.30am the next day... excellent!
Reason for going this route was we ordered click and collect before and when we got to the store the bureau de change was closed for lunch with no-one available to pick our order... sign of the times I guess. 😔
4. juli 2026
Svar fra John Lewis Money
Thanks for your review, Roy and for choosing John Lewis. I'm delighted you were happy with the service, but sorry about your previous experience, which I'll ensure to feed back. ^Lynda.
Svar fra John Lewis Money
Hi there Lesley. I'm delighted to hear that you had this positive experience. Thanks for your review, and for choosing John Lewis.^Lynda.
Quick efficient service
Quick efficient service. Friendly helpful staff. £5 off transaction with JL card made the rate competitive
4. juli 2026
Svar fra John Lewis Money
Hi George. I'm so pleased to hear you had this positive experience. It's great to know that the discount made our rates even more competitive. Thanks for your review, and for choosing John Lewis. ^Lynda.
Quick and easy
No Queue, polite person served me. I was in the store so it was convenient, although the exchange rate was not the best.
4. juli 2026
Svar fra John Lewis Money
Hi there Linda. I'm happy to hear had this positive experience in our store. We appreciate your feedback regarding the exchange rate. All the best, ^Lynda.
Very easy process to apply
Very easy process to apply
Excellent self explanatory information about everything I need to know online
30. juni 2026
Svar fra John Lewis Money
HI there, Gail. We are so glad to hear you found the application process easy and the online information helpful. We really appreciate your positive feedback!^Lynda.
All good ,money arrived at Waitrose on…
All good ,money arrived at Waitrose on time. No problems
3. juli 2026
Svar fra John Lewis Money
Hi there Wayne. I'm happy to hear you recieved your currency quickly and easily. Thanks for your review, and for choosing John Lewis. All the best, ^Lynda.
Svar fra John Lewis Money
Great to hear, Karen. Thanks so much for your review, and for choosing John Lewis. ^Lynda.
Easy collection.
Well, the store is very local to me, which is a plus. The rate is fairly competitive, which is always good. Collection is a very easy process, once the email confirmation comes to the inbox. Take my passport, for identification, and just walk in to see a John Lewis partner collect the money and carry on my way. All fairly seamless once ordered.
3. juli 2026
Svar fra John Lewis Money
Thanks for your review, Anthony. I'm delighted to hear you found purchasing your currency with us, really quick and easy. Thanks again for choosing John Lewis. Hope you have a great holiday. All the best, ^Lynda.
Svar fra John Lewis Money
Hi Diane. Thanks so much for your review, and for choosing John Lewis. Hope you have a great week. ^Lynda.
I called into the Cheltenham Waitrose…
I called into the Cheltenham Waitrose Bureau de Change for some holiday spending Euros for my three grandchildren. The partner was extremely helpful and efficient. Thank you
3. juli 2026
Svar fra John Lewis Money
Thanks for your review, Peter, and for choosing to purchase your currency from John Lewis. I hope your grandchildren have a wonderful holiday. All the best ^Lynda.
Have used this service before on…
Have used this service before on numerous occasions excellent.
3. juli 2026
Svar fra John Lewis Money
HI Ann. We're so happy to hear you've consistently had excellent experiences with our service! Thanks for choosing John Lewis Money. ^Steph
Excellent process and Rates
Excellent process , excellent rates , Always Always use John Lewis Money 😊
3. juli 2026
Svar fra John Lewis Money
Hi Dawn. We're so glad to hear you consistently have such a positive experience with our services. We truly appreciate your loyalty! ^Steph
Very helpful and prompt service
3. juli 2026
Svar fra John Lewis Money
Hello Mr Russell. We're so glad to hear that our service was helpful and prompt for you. We truly appreciate your positive feedback! ^Steph
Ordered and collected within the hour
Ordered and collected within the hour. Super friendly staff. Easy peasy.
2. juli 2026
Svar fra John Lewis Money
Hi there Jacqueline. We're so happy you had such a positive experience with us and our friendly Partners. We appreciate your kind words! Thank you for choosing John Lewis Money. ^Steph
Svar fra John Lewis Money
Hello Duncan. We're so happy to hear you found our rates excellent and our service efficient. We truly appreciate your positive feedback! ^Steph
It was easy to order and arrived…
It was easy to order and arrived quickly with no problems and the rate was good
2. juli 2026
Svar fra John Lewis Money
Hi David. We're so glad to hear that your ordering process was easy and that your delivery arrived quickly without issues. We appreciate your positive feedback! ^Steph
Money never got delivered
Money never got delivered. Largely due to the incompetence of Royal mail. Got an email to say they had tried to deliver hut no card was left through door. Was promised redelivery the next day but that did not happen either. Had paid for special delivery as well!
Made contact with customer service team last week- not heard anything back from them!
2. juli 2026
Svar fra John Lewis Money
Hello, we're sorry for any disappointment caused. I understand this is a frustrating experience for you.
Should you need further assistance, please make contact with the dedicated Customer Service team. ^Alan
Dispute takes 45 days to resolve and not allowed to update
A mistake happened and a dispute was raised on flights I had booked. I notified the credit card company swiftly it was a mistake and they told me they could not help me once a dispute has started. They don't listen to common sense from their customers or seem to want to resolve a problem. It takes 45 days of not knowing what is going on with a transaction. The person who answered the phone refused to let me speak to a dispute specialist. Please work harder on your customer service offering and use common sense.
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra John Lewis Money
Hello Caroline, we're sorry you have been left unhappy with the service being provided.
Should you wish to raise a formal complaint, or escalate your concerns, please use the details found at: https://www.johnlewismoney.com/partnership-credit-card/faqs Thanks. ^Alan
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