Bereavement is a difficult time and having your card blocked and then a lesser credit limit offered makes it much more so. The credit limit offered is no where near enough to cover some of the bills c... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I was in John Lewis selecting a suitcase for my forthcoming holiday. I had good service and advice from the sales person who also asked where I was going to. Having found out it was Japan they remin... Vis mer
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The partner that helped us was friendly, courteous, respectful & professional &thus meant we had no problems at all. Just wish NewDay, who look after the John Lewis card, were this respectful.... Vis mer
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I required some euros and John Lewis was offering the most competitive rate. I ordered online for click and collect and the process was easy and user friendly. Upon collection, the euro came in... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Our in-house experts and trusted partners work together to offer you money products for your life and your goals. From the John Lewis Partnership Credit Card to insurance, we can help you think outside the bank. Enjoy travel money at great rates and cover for the things you love most, with home insurance for forever homes and right-now homes, car insurance to get you into gear, and pet insurance packed with benefits to keep those tails wagging. You do you. Let us sort the money stuff.
Kontaktopplysninger
Storbritannia
- johnlewismoney.com
4,5
Enestående
18k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra John Lewis Money
Hi Angela. Great to hear you found our online Travel Money service so easy and convenient. Your 5 star rating is very much appreciated. ^Al
Svar fra John Lewis Money
Thanks for taking the time to share your feedback after visiting the Bureau de Change at your local branch, Owen. Our Partners are always happy to assist however they can. ^Al
Svar fra John Lewis Money
Many thanks for your 5 star review of our Partnership Card, Zainut. ^Al
Was super convenient to pop into the…
Was super convenient to pop into the store on my lunch break, dollars in stock, a goood rate, well explained and plenty small notes too. I also got £5 off with member rewards!
7. juli 2026
Svar fra John Lewis Money
Hi Kate! Many thanks for choosing us for your currency needs. We're delighted to hear such positive comments about our Travel Money service, and that you managed to save a little money by being a myJohnLewis member. ^Al
Usual high standards at JL
No fuss just a easy simple exchange. Lovely professional friendly staff. Good exchange rate too.
7. juli 2026
Svar fra John Lewis Money
We're so happy to hear that our team provided such a professional and friendly experience, and that our exchange rates met your expectations. We appreciate your kind words Anne! ^David
JL offered good fx rates and it was…
JL offered good fx rates and it was easy for me to collect
7. juli 2026
Svar fra John Lewis Money
Thanks for such a great review Sonia. We're glad you had such a positive experience. ^David
Svar fra John Lewis Money
Thanks so much for your kind words Collette! ^David
Easy to set up
Easy to set up, lady was very helpful and really friendly, love the fact you get vouchers sent 3 times a year depending on how much you spend.
2. juli 2026
Svar fra John Lewis Money
Thanks so much for your review & for choosing John Lewis. I'm delighted to hear we could help you set this up & hope you enjoy using your new card. All the best ^Lynda.
Helpful knowledge Partners
Helpful knowledge Partners. Professional and other a personal touch
6. juli 2026
Svar fra John Lewis Money
I'm so happy to hear you value our team's professional and personalised approach, Diana. Thank you for taking the time to review this positive experience and for your kind words! ^Lynda.
Very easy to go into store and get…
Very easy to go into store and get euros over counter without any wait. Served by pleasant assistant.
5. juli 2026
Svar fra John Lewis Money
I'm so happy to hear that our service was efficient, Ellen, and that our team provided you with a pleasant experience. Thank you for your kind words! All the best, ^Lynda.
Very helpful lady at John Lewis Norwich…
Very helpful lady at John Lewis Norwich bureau de change
5. juli 2026
Svar fra John Lewis Money
That's lovely to hear, Claire. We're always delighted to help our valued customers. Thanks for choosing John Lewis, and for your review. All the best, ^Lynda.
Easy with the assistance of your member…
Easy with the assistance of your member of staff!
5. juli 2026
Svar fra John Lewis Money
Great to hear that Roger. We're always happy to help our valued customers. Thanks for taking the time to review your experience, and for choosing to shop for your travel money with John Lewis. All the best, ^Lynda.
Excellent Service as usual.
Excellent Service as usual.
A few smaller denomination notes would be useful though.
5. juli 2026
Svar fra John Lewis Money
Hi Debbie. Thanks for taking the time to review your experience, and for choosing John Lewis. I'm glad you found the service to be excellent, and I'll be happy to feed back regarding the denominations. Best regards, ^Lynda.
Svar fra John Lewis Money
Thanks for your review Alice, and for choosing John Lewis. It's great to hear the process was hassle free. ^Lynda.
Terrible service
ordered for delivery after 2pm on 27 June. Didn't arrive. Went to store to collect but no joy. Had to go on holiday without the money and pay a huge fee to withdraw cash when I arrived in the country.
To make matters worse I am still receiving emails to collect the money and although I contacted customer services about this who confirmed I would get a full refund, I am still waiting. Very disappointed especially as I could have just gone to my local foreign exchange and bought my currency.
27. juni 2026
Svar fra John Lewis Money
I'm so very sorry to hear that Jen. Please reach out to our specialist team on 0330 123 3396 or email us at service@foreigncurrency.johnlewisfinance.com with your order number and details, and we'll be happy to help. ^Lynda.
Staff were extremely helpful
Staff were extremely helpful. I collected pre-ordered currency and was advised to check it to see if the denominations were ok for my needs. They weren't. Most were very large value notes....the cashier was able to make the order more appropriate.
5. juli 2026
Svar fra John Lewis Money
Hi there Val. I'm glad to hear we were able to change the notes for you, to better meet your needs. Thanks for your review, and for choosing to shop for your currency with John Lewis. ^Lynda.
Such a simple process
Such a simple process. Easy ordering online plus click and collect from our local Waitrose at a convenient time for me.
5. juli 2026
Svar fra John Lewis Money
Thanks for your review, Michael and for choosing John Lewis. It's great to hear you found everything to be simple and convenient. All the best, ^Lynda.
Svar fra John Lewis Money
Great to hear, Ann. I appreciate you taking the time to review your positive experience, and that you chose to shop for your travel money with John Lewis. All the best, ^Lynda.
Amazing well trusted service.
5. juli 2026
Svar fra John Lewis Money
Hi there RK. We truly appreciate your kind words. Thanks for your review, and for choosing John Lewis. ^Lynda.
Very easy and friendly staff
Very easy and friendly staff. I always get my travel money here as the rates are always good and I can exchange any money I don't use at an excellent rate.
5. juli 2026
Svar fra John Lewis Money
Hi Susan. Thanks so much for taking the time to review your experience. I'm delighted this was so positive & appreciate you choosing to use John Lewis for your travel money. All the best, ^Lynda.
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