The helpdesk personal was helpful and attentive to my needs of our laundry machine was not in good operative condition and I required an engineer. An was engineer was appointed to me from 8am to 5pm.... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
From initial phone call, to engineers visit, it's possibly the smoothest process available. The young lady on the customer service desk, was so nice. I believe her name was Anna. What a great introduc... Vis mer
Selskapet har svart
If you are a business do not use this company, so unhelpful and will sell you everything to get you to sign a contract then leave you high and fry when you need them the most, don't bother. Avoid with... Vis mer
Selskapet har svart
I had JLA Engineer out today and I couldn't be more impressed. Not only did they deliver excellent work, but they also went above and beyond by fixing additional problems that had cropped up recently.... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Myntvaskutstyrsleverandør
- Hvitevareforretning
- Elektroverksted
- Elektroniske reservedeler og komponenter
- Elektronikkbutikk
Skrevet av virksomheten
JLA is the leader in commercial laundry, catering and heating solutions for the UK and Ireland. We're all about helping our customers to cut costs and take the hassle out of running a laundry room, sluice room or kitchen. Using our unmatched experience in a variety of sectors, we combine market-leading equipment with world-class breakdown cover. The result is our ground-breaking Total Care proposition, which gives customers great machines, seven-day call-out cover and an eight-working-hour engineer response, all for no capital outlay and no repair bills - ever.
Skrevet av virksomheten
Kontaktopplysninger
Meadowcroft Lane, HX6 4AJ, Ripponden, Storbritannia
- 0800 048 4187
- enquiries@jla.com
- jla.com
4,5
Enestående
2k anmeldelser
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy telephone system for logging my…
Easy telephone system for logging my service with excellent customer service.
20. april 2026
Svar fra JLA
Good morning Mark,
Thank you so much for your lovely 5‑star review. I will make sure that Sally and her manager see this fantastic feedback.
Kind regards,
Ella
It was a quick response and service.
17. april 2026
Svar fra JLA
Good afternoon Rachel,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Engineer call out sorted quickly &…
Engineer call out sorted quickly & profesionaly what more can i say
20. april 2026
Svar fra JLA
Good afternoon,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Ryan was a very polite and courteous …
Ryan was a very polite and courteous gentleman, he sorted and got an appointment straight away.
20. april 2026
Svar fra JLA
Good afternoon Fiona,
Thank you so much for fantastic 5‑star review. I will make sure that Ryan and his manager see this amazing feedback.
Kind regards,
Ella
the person handling the phone call was…
the person handling the phone call was kind and courteous and helpful
20. april 2026
Svar fra JLA
Good afternoon Julie,
Thank you for your lovely 5‑star review. I will make sure that Tee-Jay and his manager see this fantastic feedback.
Kind regards,
Ella
Outstanding service
Outstanding service, very helpful, flexible in appointment times. Did not rush the call, listened to our needs and gave good advice.
17. april 2026
Svar fra JLA
Good afternoon Andre,
Thank you so much for your lovely 5‑star review. I will make sure that Ariz and his manager see this amazing feedback.
Kind regards,
Ella
Yes they are
17. april 2026
Svar fra JLA
Good afternoon Naz,
We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Svar fra JLA
Good afternoon Paula,
Thank you so much for your lovely 5‑star review. I will make sure that Robert and his manager see this fantastic feedback.
Kind regards,
Ella
quick response
17. april 2026
Svar fra JLA
Good morning Shiny,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Svar fra JLA
Good morning Dawn,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Fire door closers
Mark Hudson came to site to sort out issues with our door closers, he knew what he was talking about regarding the problems and rectified them quickly. Would have him back on site any day to help us.
17. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra JLA
Good morning Harvey,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Svar fra JLA
Good afternoon Femi,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Very good!!
16. april 2026
Svar fra JLA
Good afternoon Zak,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Svar fra JLA
Good afternoon Nigel,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Brilliant customer service
When ringing them, they are extremely helpful, explaining simple fixes over the phone, and if anything else a engineer out within 24hours.
16. april 2026
Svar fra JLA
Good afternoon Sammy,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Svar fra JLA
Good afternoon Jason,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Svar fra JLA
Good afternoon,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Has been a pleasure working with MICK
Has been a pleasure working with MICK ; he has the knowledge so much needed for the issue to be resolved; he was prompt and ready to give solutions and answerrs
16. april 2026
Svar fra JLA
Good afternoon Lily,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Svar fra JLA
Good afternoon Debz,
Thank you so much for your lovely 5‑star review. I will make sure that Mark and her manager see this amazing feedback.
Kind regards,
Ella
Always excellent service and mikey…
Always excellent service and mikey always efficient n polite 😀 always a pleasure to see him.
15. april 2026
Svar fra JLA
Good morning Lisa,
Thank you so much for your lovely 5‑star review. I will make sure that Michael and his manager see this amazing feedback.
Kind regards,
Ella
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