I ordered a selection of fabrics and fabric samples for making curtains and cushions. The website is easy to navigate and the wide selection of brands and fabric types available makes Jayne Clayton a... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Amazing service. We had to re order more wall paper as we were a little short. The customer service couldn't have been more helpful making sure that it had the same batch number as our first order.... Vis mer
Ordered a few wallpaper samples from Jayne Clayton. All well packaged when they arrive and A4 size. You only pay the postage and can order up to 5 which is a bonus! Will definitely order my wallpaper... Vis mer
Please be advised that the reviews on the Jane Clayton website have been filtered hence higher ratings. I was very disappointed by the customer service I received from such a prestigious brand but no... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We’re Jane Clayton & Company - the leading online retailer of designer wallpaper, fabric, rugs and made to measure furnishings.
Kontaktopplysninger
Jane Clayton & Company Retail Ltd, Paulton House, Paulton, Bristol, BS39 7SX, Bristol, Storbritannia
- 01761 404505
- team@janeclayton.com
- janeclayton.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
ordered a sample and no disclosure your…
ordered a sample and no disclosure your outside of the US, where's my sample?
Would recommend
Very quick turnaround and good price
Outstanding service
Outstanding service with a high standard of products
Super service
Super service, great price, and really happy with the product! Thank yoi
Excellent service
Excellent service, speedy delivery highly recommended
Great service in sorting out a delivery…
Great service in sorting out a delivery issue. Issue effectively dealt with and it was reassuring to be able to talk to someone within 30 seconds of contacting them on two separate occasions. As we all know this isn't always the case!
Terribly slow delivery
Terribly slow delivery. The estimated delivery times for wallpaper that are shown on their website are false, particularly if the recipient is in the US. Instead of 2-4 business days, I'm still waiting for my wallpaper 10 days later. The US customer service number is also not staffed, so the only way to reach the company is through email.
I was really disappointed with my…
I was really disappointed with my experience. The rug itself is nice, but it arrived badly packaged (an open plastic bag and nothing else) and had visible dirty marks on the back as a result. I emailed the company twice with photos, but I’ve had no reply. For the cost, I expected better care in packaging and a response from customer service. Unfortunately, I can’t recommend based on this experience.
Absolutely first class service with…
Absolutely first class service with great choice, value and communication re delivery schedules. A bargain in the outlet as well. Highly recommended.
Poor communication and lack of customer service.
Ordered 3 rolls of wallpaper on Sunday 5 October. The following day I got an email to say lots of their wallpaper was reduced in the sale. I checked and mine was included.I checked my order and it hadn't been dispatched. So, I reordered at the cheaper price and emailed them to advise I wished to cancel the order as I had re-ordered. This email was sent on Tuesday 7 October.
Unfortunately, they either didn't open or respond to this email until Thursday 9 October and they said they had already sent it.
Rather than cancelling the new order and refunding the difference as a gesture of goodwill, they have made me spend £7.05 to return the second order. This was not an easy process either as we sent emails backwards and forwards and I felt like I was getting nowhere.
Woul I recommend them? No, I most certaily would not as the whole experience was a 'jobsworth', one.
Excellent customer service
Very quick delivery ! Phone contact really nice, with nice people and real customer service
Lovely fabric at a great price
Lovely fabric at a great price. Colour was accurately represented and.dispatch, receipt and communication were excellent.
Wallpaper was awful quality even though…
Wallpaper was awful quality even though it’s Morris & co, for the price I was shocked. My decorator couldn’t work with it as it was just so thin.
Trying to return the rest of the rolls is becoming quite difficult!!
Find a wallpaper website that has a better returns system just in case.
Great
Great, prompt service and really good quality fabrics.
Excellent service from Jane Clayton and…
Excellent service from Jane Clayton and Co, the fabric was cheaper than John Lewis and Sandersons, a real bargain. It was delivered the next day, beautiful packaged. The samples I ordered came the following day quicker than I was told. I will most definitely be using them again.
The only slight let down was by UPS who delivered prior to the slot they told me.
Flexible to ordering wall paper samples
I wanted to receive some samples of "FARROW & BALL" wall paper patterns to show to a customer.
I live in Denmark, and the dealers in my country could not help me. I contacted Jane Clayton & co.
I entered their very easy and a flexible ordering system they have on the web, and after a day the samples were on their way to me in Denmark.
Great service
Prompt and efficient service
The products I ordered arrived quickly and the samples have given me a good idea of colours. Thank you for a prompt service.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








