I ordered a selection of fabrics and fabric samples for making curtains and cushions. The website is easy to navigate and the wide selection of brands and fabric types available makes Jayne Clayton a... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered a few wallpaper samples from Jayne Clayton. All well packaged when they arrive and A4 size. You only pay the postage and can order up to 5 which is a bonus! Will definitely order my wallpaper... Vis mer
Please be advised that the reviews on the Jane Clayton website have been filtered hence higher ratings. I was very disappointed by the customer service I received from such a prestigious brand but no... Vis mer
I ordered several samples if fabric for a bedroom Roman blind. All the fabrics are beautiful,good weight and will make lovely blinds, I'm just now spoilt for choice but will order once I have decided... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We’re Jane Clayton & Company - the leading online retailer of designer wallpaper, fabric, rugs and made to measure furnishings.
Kontaktopplysninger
Jane Clayton & Company Retail Ltd, Paulton House, Paulton, Bristol, BS39 7SX, Bristol, Storbritannia
- 01761 404505
- team@janeclayton.com
- janeclayton.co.uk
Ingen tidligere historie av å be om anmeldelser
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Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The delivery never arrived and I was…
The delivery never arrived and I was informed that it was left in a post office a 2.5 hour round trip away.
Made numerous calls to head office in…
Made numerous calls to head office in the first instance about measuring requirement. Took 2 weeks to return calls .Ordered wallpaper in October and it finally arrived last week, December, not acceptable .I think everyone works from home !
Love the carpet and service . Highly recommended
I saw this carpet online and searching for a good place to buy it. Found Jane Clayton had lots of good reviews. So ordered it over Black Friday deal. It was busy time but the company kept me updated with delivery date and time. Delivery was super prompt and the carpet wrapped so well when it arrived. Such nice quality, thick and timeless neutral colour. It was exactly what I was looking for. it only needs a couple of days to sit flat and I love it so much, highly recommended. :) Will return when I need more home decorations.
Easy website and great to get free…
Easy website and great to get free samples as need to see and feel fabric.
I actually only orderd a sample of…
I actually only orderd a sample of wallpaper which I found to be different and attractive. It came quickly and it's good to see how it might look on the wall if chosen and choose paint colours, fabrics etc.
Delivered very quickly
Delivered very quickly. Good service.
The price and delivery were excellent
Fantastic service
Fantastic service. Ordered just delivered next day.
Amazing quality and incredible customer…
Amazing quality and incredible customer servce
Jane Clayton offers an exceptional…
Jane Clayton offers an exceptional range of products for creating beautiful home interiors. Their selection is wide, stylish, and of consistently high quality. I am especially grateful for their efficiency when delivering orders to Lithuania — everything always arrives quickly and smoothly. Thank you for the excellent service!
inaccurate image
I ordered a fabric and when it arrived the colour, texture and pattern looked completely different. When I emailed them to return the product they said that I should have ordered a sample and that they don't offer refunds. I understand this policy for slight differences but this is a totally different fabric. Blaming the consumer feels totally inappropriate when the image misrepresents the product.
Return difficult.
I need to return wallpaper as we bought two just in case.
I have emailed without any response.
The package doesn't come with any paperwork that you can use to return any items not wanted or needed.
This makes the return a longer process and impacts upon your time!
I have emailed but no response. Emailed again today hopefully hear any response or reply that would be good customer service.
I wouldn't order again from Jane clayton as its not known when you place your order you only have 14 days return and that you have continuously chase them for a response. Also you have to pay the return amount yourself. 000611307
This is my order number if anyone is able to help.
Yes still no email from them. Terrible customer service
I would never recommend this company to anyone.
They take your money and then that's it. Zero
Product not delivered by suppliers…
Product not delivered by suppliers delivery company , UPS.
Replies by JC & Co to queries slow and unhelpful .
Ottimo acquisto
Ottimo acquisto. Ottimo prezzo. Spedizione rapida. Arrivato tutto bene
Excellent service
Excellent service, advice and delivery.
Great wallpaper
Great wallpaper. Competitive price and speedy delivery.
Excellent experience
Excellent experience
The carpet is great value for money and as I expected it to look.Its very very nice. Very quick from order to delivery. Delivery firm and driver great on the day.
Really lovely cushions
Really lovely cushions - will definitely order again!
Excellent customer service
From the moment I rang, the staff were very helpful, my query about the price match was answered and my material was delivered very quickly. To be honest I didn’t know it was coming so something must have gone wrong with the courier notifying me but all in all that’s just a computer glitch!! Very happy. Thank you
ordered a sample and no disclosure your…
ordered a sample and no disclosure your outside of the US, where's my sample?
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