Easy to order. Details of vendor provided. Unfortunately the vendor could not fulfill the order and cancelled it. We only found out when we contacted them because we had not been given a deliver... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
A very simple and easy way to order diy products which supports local businesses who may not have their own online ordering presence. Good communication and keen prices, delivered on time and with c... Vis mer
Selskapet har svart
Had what i needed at a very reasonable price. Delivery was reasonably priced too. Kept up to date on delivery which was helpful. Have used before and will use again.
Well this is my third year buying wood from plane and simple I've put up fences 4 lots of decking a pergola which would have cost a small fortune anywhere else the wood is treated. And the delivery d... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Shop where the builders shop at The Online DIY Marketplace. Hey DIYers, we’re the straightforward way to buy DIY products, home improvement supplies and building materials from multiple merchants. With our online marketplace, there’s no faff. Just enter your postcode to see your local merchants. Then order what you need and they’ll deliver right to your door. Now that’s Plane & Simple.
Kontaktopplysninger
Storbritannia
- hello@itsplaneandsimple.com
- itsplaneandsimple.com
4,7
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Plane & Simple
Hi Mark,
It's great when our customers confirm that we are doing things right!
Really appreciate your 5 star review.
Thank-you, Team Plane & Simple
Svar fra Plane & Simple
Hi Robert,
Thank you very much for your kind review. We're delighted to see that you enjoyed your shopping experience with us and hope to see you again for your next project.
Happy DIYing!
Team Plane & Simple
Absolutely fantastic
Absolutely fantastic! Gives you the prices of local merchants so you can pick the best for your needs.
I picked West building supplies in Hull they were brilliant. Great price, free delivery and delivered when they said.
I am more than pleased 🥳
26. mars 2026
Svar fra Plane & Simple
Hi Julie,
Thank you very much for taking the time to leave your 5* review. We're really happy to see that you enjoyed your experience shopping with us.
Look forward to seeing you again.
Happy DIYing!
Team Plane & Simple
Simple system to use and ensures best…
Simple system to use and ensures best value. Will definitely use again.
26. mars 2026
Svar fra Plane & Simple
Hi Michael,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We would be delighted to see you again soon.
Happy DIYing!
Team Plane & Simple
Really happy with the delivery and…
Really happy with the delivery and quality of the stones I ordered.
24. mars 2026
Svar fra Plane & Simple
Hi Anthony,
Thank you very much for your review. We would love to see your finished project, please feel free to share any photos with us on our socials!
Happy DIYing!
Team Plane & Simple
Svar fra Plane & Simple
Hi Ian,
Thank you for your kind review! We're pleased you enjoyed your shopping experience with us - great to hear that you took advantage of the discount too.
Happy DIYing!
Team Plane & Simple
They called me
They called me, were very friendly, and offered to deliver the goods a day early. The goods were great and the delivery driver was very obliging.
23. mars 2026
Svar fra Plane & Simple
Hi there,
Thank you very much for your kind and honest review! We're really pleased you enjoyed your shopping experience with us and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Svar fra Plane & Simple
Hi Tommy,
Thank you very much, what a lovely review! We were delighted to assist,and hope to serve you again soon.
Happy DIYing!
Team Plane & Simple
Svar fra Plane & Simple
Hi Martin,
Thank you very much for your kind review!
We are delighted to hear that that you enjoyed shopping via our marketplace and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Svar fra Plane & Simple
Hi James,
Thank you very much for taking the time to leave your feedback.
We're very sorry to hear of your experience and have reached out to you via email for some extra information so that we can follow-up with our merchant partner who provided your products.
As a marketplace, we pride ourselves on connecting DIYers with trusted local builders merchants. If one of our merchant partners provides a service that is below our usual standard, we follow-up with them so they can make it right.
Hopefully you’ve been happy with the service we’ve provided.
Thanks again for shopping with us and Happy DIYing!
Team Plane & Simple
Delivered and put where I wanted top man
21. mars 2026
Svar fra Plane & Simple
Hi Darren,
Thank you very much for your review!
Excellent service for our customers is exactly what we're striving for, so we're delighted to see this. Hope to see you again soon.
Happy DIYing!
Team Plane & Simple
5 star service
5 star service, quick delivery, drivers was friendly and helpful and the order process easy. Price wise very competitive.
18. mars 2026
Svar fra Plane & Simple
Hi Peter,
Fantastic!
We are delighted to see that you have enjoyed our marketplace service. Thank you for taking the time to leave your feedback - we'll be sure to pass your kind comments back to the delivery driver.
Happy DIYing!
Team Plane & Simple
Highly Recomended
Great price, good customer service and delivered super quick. Over all really happy and will be using again.
6. mars 2026
Svar fra Plane & Simple
Hi Ky,
Excellent!
We are so pleased to hear that you have enjoyed the service. Thank you very much for taking the time to leave your feedback.
Happy DIYing!
Team Plane & Simple
Very fast delivery and very good…
Very fast delivery and very good customer service, I recommended
6. mars 2026
Svar fra Plane & Simple
Hi Lukasz,
It's great when our customers confirm that we are doing things right
Really appreciate your 5 star review.
Thank-you, Team Plane & Simple
The places suggested where very local…
The places suggested where very local to me, ordered and delivered the next day. Easy to use, would recommend
17. mars 2026
Svar fra Plane & Simple
Hi Trish,
Thank you very much for taking the time to leave your 5* review. We're really happy to see that you enjoyed your experience shopping with us.
Look forward to seeing you again.
Happy DIYing!
Team Plane & Simple
Svar fra Plane & Simple
Hi Stewart,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We would be delighted to see you again soon.
Happy DIYing!
Team Plane & Simple
Good delivery driver excellent very…
Good delivery driver excellent very pleasant and managed well
16. mars 2026
Svar fra Plane & Simple
Hi Clifford,
Thank you very much for your review. We would love to see your finished project, please feel free to share any photos with us on our socials!
Happy DIYing!
Team Plane & Simple
helpful polite
15. mars 2026
Svar fra Plane & Simple
Hi Teresa,
Thank you for your kind review! We're pleased you enjoyed your shopping experience with us - great to hear that you took advantage of the discount too.
Happy DIYing!
Team Plane & Simple
Took payment for materials they no…
Took payment for materials they no longer stock, then took 10 days to issue me a refund.
14. mars 2026
Svar fra Plane & Simple
Hi Greg,
Thank you very much for taking the time to leave your feedback.
We're very sorry to hear of your experience and apologise directly and on behalf of the merchant you chose for delivery.
As Plane & simple is the online DIY marketplace, the merchants who sell on our platform control the products they sell and stock at that current time. It seem sin this very rare case, this product slipped the net for the merchant.
Once we were made aware of this cancellation, as always we ensured the refund is processed right away. With all card refunds, this can take up to 7-10 days form the bank provider to return the fees and understand it is a little while.
Hopefully you’ve been happy with the service we’ve provided.
Kind regards,
Team Plane & Simple
Great service
Great service, only one thing I thought could improve is communication on delivery date. Didn’t get a precise day ,time or even a phone call.
After ordering , the email that was sent said will be delivered within 3-4 days ,Fortunately I was in when it arrived.
But apart from that it turned up undamaged and the delivery driver was fantastic, a really nice man.
He put the pallet exactly where I wanted it.
1. mars 2026
Svar fra Plane & Simple
Hi John,
Fantastic!
We are delighted to see that you have enjoyed our marketplace service. Thank you for taking the time to leave your feedback - we'll be sure to pass your kind comments back to the delivery driver.
Happy DIYing!
Team Plane & Simple
Dette er Trustpilot
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