Irish Life Anmeldelser 

233
TrustScore 3.5 av 5

3,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Every year they charge more and more for policies that have less and less cover. This year I've noticed they are applying new excesses and refusing to pay out for items that should be covered. Example... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Tried using digital doc to get prescription for back pain relief. Spent about an HR and half with no success, phone contact number just had continuous repeated msg. No video call appts available on da... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Extremely helpful customer service rep! Nothing was too much trouble. Explained everything in detail and made sure I understood everything!

Vurdert til 4 av 5 stjerner

I've been with Irish life I think about 10 yes, always treated very well with my hospital cover. Cost has gone up so much over the years App could be more user friendly especially when searching for... Vis mer

Selskapet har svart

Informasjon om virksomheten

Skrevet av virksomheten

Irish Life holds a unique position in Ireland as the only financial group servicing the health and financial needs of people and corporates, through a leading range of pensions and investments, income and life protection, and health insurance. Whether it's making investing simpler, health and wellness easier or retirement plans clearer, Irish Life help more people in Ireland to enjoy a better life today and build better futures.


Kontaktopplysninger

3,5

Middels

TrustScore 3.5 av 5

233 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 66 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,5

Alle anmeldelser

(233)

143 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Terrible

Terrible. Digital doctors booked up all the time. Tried to make multiple claims but as there is one still in progress it won’t let me upload more claims I imagine to not truly reflect how long it takes them to process claims, just a con to scew their completion timeframes. Would not recommend.

16. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Horrific company

Horrific company, I was forced to sign up with these COWBOYS due it supplied for by my company, Even though my company is paying my full monthly fees, they have cancelled my membership on 3
occasions in less than 4 months, this leads to me having take time out of my busy day to rectify the issue (which is the same every time). I would advise anyone looking for private health insurance to look at ANY other option than this negligent bunch of amateurs.

11. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Rang Wednesday didn't get appointment till Friday

Rang Digital doctors had to wait ages to get through. Today is Wednesday close to 3pm, next available appointment appointment available is 7am Friday morning. Waste of time for working parents. Will probably have to take day off work to go to our own GP

26. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

cant find a good thing to say

cant find a good thing to say -
we are only with this health insurance because its part of a work package benefit -failling to see the benefit really, it takes forever to log in, it takes forever to load and submit receipts as the website keeps crashing - feel like Im back in the 90's waiting for dial up to the internet :/
very annoying and unhelpful to deal with on the phone too

5. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I transferred funds from old pension…

I transferred funds from old pension and cant get that in my new irish life pension, there is always some issue, some papers missing or someone didnt do what he was supposed to do.
Now they are looking for a payslip from 20 years ago, joke.
Its like they do everything to delay and hoping that you will forget

10. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

The worst health insurance that I had…

The worst health insurance that I had in my life I cannot believe how bad is this company, they do not care at all about you.
Everything that I have requested was refused, they do not care about their customers.
Irish life no words for you, just so disappointed.

7. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

First Pension payment

First Pension payment - beware. Irish Life will happily use Emergency Tax to remove HALF of your annual pension, without warning you or suggesting you contact Revenue to transfer your tax credits over to your pension. I was told this is the normal process - how utterly incompetent and lazy is that for a pension company. An appalling customer experience - I now need to contact Revenue for a refund.

14. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Worst company I've ever taken out in…

Worst company I've ever taken out in the last 10years!Ask to change my policy and weren't helpful one bit!Going for a mortgage in 3months and wanted to change a few thing's with policy and wouldn't help!10years with them and didn't even get a cent back!What a bad company.Seriously thinking of bringing them to court now!

13. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

The worst service in the world...

I've been a customer for more than a year, now I tried to use it with the online doctor and it's not available so I'm paying for nothing, I'm trying to cancel my policy because they don't meet the conditions we have and I have to pay almost 300€ more for cancelling the policy.... for me in my opinion they're no more than scamers and thieves, also to cancel the policy they had me more than one hour on the phone, the worst health care service I've ever had

9. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Health insurance with Irish Life

Re, health insurance with Irish life. Impossible to speak to anyone if any issues, if you do get someone, they can't help. App does not work. Cannot make any claims. No service. Leaving as soon as my contract is up.

2. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Auto renewal/ cancellation dodgy behaviour

Incredibly bad customer service - make it impossible to stop your auto renewal. I rang to cancel my policy due for renewal next month. They accepted the cancellation, however i kept getting emails saying thank you for renewing so i rang again to confirm cancellation. They said ‘oh sorry there has been an error your cancellation is on file ignore the emails.’ More emails came . I rang again today and they informed me that they see i canceled with them but ‘it never went through’ and now i am being charged the direct debit- so essentially taking money illegally out of my account, and they said it’s too late to stop the DD. They noted they will refund me but at the end of the day I suffer as i have to go without said money for a period.

No trust with services that make it that hard to cancel renewals.
I think this is very unfair- especially if i was elderly or short on money. Any service that makes it this hard to cancel a service ( with no contract in place) is shady in my books

27. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Avoid this Company at all costs

Avoid this Company at all costs. Customer service is horrendous, and if you are dealing with someone all you get is out of office
If you have a genuine question on your pension, or want to add money to it, forget it

Save yourself the hassel research other companies, no wonder the reviews are so bad

18. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

irish life health rules and regulations

in march my wife was on a trolley in tallaght i had a policy with irish life health covering the beacon clinic i rang irish life a requested that she be moved to the beacon clinic they refused as she was receiving treatment in tallaght hospital even though she was on a trolley in the corridoor my wife has since passed away she never did get to the beacon clinic

14. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Simple process. Good products. Great staff

The process was very simple and the products on offer very comprehensive. I was helped to decide on a pension that suited me best and am happy with what i was provided

14. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Irish Life

Thanks for your positive review Mark. Best wishes, Irish Life.

Vurdert til 5 av 5 stjerner

clear and smooth communication, fast underwriting decisions

It was clear and smooth communication, advisor provided all necessary information before, during and after meetings. I didn’t chase or follow up, all was done right time right place. Underwriter made decisions and feedback within an hours rather than days as I have with other insurance companies.

22. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Irish Life

Hi Peter. Thank you for your very complimentary review on your Financial Review. Great to know you got all the information you required. Best wishes, Irish Life.

Vurdert til 5 av 5 stjerner

Knowledgeable advisor

Quick appointment organised.
Appointment was very suitable and relevant.

4. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Irish Life

Thank you for your 5 star review Sabrina. We really appreciate it. Best wishes, Irish Life.

Vurdert til 1 av 5 stjerner

zero stars

zero stars - can't run a bath. They actually caused me so much stress just trying to get a statement for my tax return. They cost me money , time and stress and claim to care about our health! Disgraceful company and absolute attrocious management - you should be ashamed of yourselves. In 7 phone calls not 1 manager would agree to speak to me and each time I was told they've 'put in the request and marked it urgent' 7 days later and no one knows where any of those requests are. I'll be filing a formal complaint as this has cost me 500 euros

14. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Irish Life

Hi Claire, I'd like to investigate this further for you. If you wouldn't mind sending us your full name and email to heretohelp@irishlifehealth.ie and we can look into this. Best wishes, Irish Life.

Vurdert til 1 av 5 stjerner

Financial advisor never showed up

The sdvisor reached out to me as a Financial Advisor with Irish Life to provide assistance for clients as they get closer to retirement.
He set a meeting with me but I never got any call from him, after I contacted him he said he was waiting for me in Teams but I was never told anything about Teams, I was expecting a call. I asked him to set another meeting by email and He responded my email saying that he would set another meeting but I never heard from him
No very professional

5. desember 2024
Anmeldelse skrevet uten oppfordring

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