Iris Galerie Anmeldelser 

273
•
TrustScore 4 av 5

3,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Ordered 3 items after visiting an Iris Galerie store in early July. We were told delivery would take about 2 weeks to London. I contacted them early August after not hearing anything from them to be t... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We first discovered this concept in Venice but then stumbled across it again in York. We had our eyes redone and the quality difference was amazing. Lucy wasnt just there to sell a product or i... Vis mer

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Vurdert til 5 av 5 stjerner

Agence Grand Place à Bruxelles. J'avais planifié cette expérience en famille. Nous avons été très bien reçus et conseillés par Ahmad. Les photos sont superbes. Nous avons dépensé plus que prévu, par... Vis mer

Vurdert til 5 av 5 stjerner

Iris Galerie de Nantes. Incroyable ! La personne qui nous a accueilli était superbe, super humaine, adorable, super gentille, de bon conseil, d’un super respect ! Une superbe expérience.

Selskapet har svart

Informasjon om virksomheten

  1. Kunst og antikviteter

Skrevet av virksomheten

Chez Iris Galerie, vous êtes l'œuvre d’art. Nous proposons une expérience unique : capter l’essence du regard et immortaliser votre iris grâce à une technologie alliant photographie et impression de haute qualité. L’unicité, les couleurs et les détails de vos yeux sont notre inspiration. Découvrez la beauté de votre iris seul, en couple, entre amis, en famille... Et laissez-vous envoûter par vos yeux et ceux de vos proches.


Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

273 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 72 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,9

Alle anmeldelser

(273)

233 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

We find this place just randomly during…

We find this place just randomly during our trip in Venice , but we can’t say nothing wrong. Very professional place and nice comunication with the costumers . Vell done for everyone who is working for this place , and highly recommended

13. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

At least go for the free trial, you'll love it.

Great experience at Iris Galerie in Venice, Eleanora was very welcoming and patient, we took our shots and we tried many configurations until we picked our favourite. She was very clear explaining the options available.
We ended up getting a frame and a digital file. I do recommend.

10. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Pazienza infinita:risultato assicurato!!consigliato

Foto scattate presso il punto del pantheon a Roma. Personale paziente e disponibile (eravamo 4 persone di cui due bambini piccoli e poco pazienti ). Realizzazione pregevole ,spedizione veloce e precisa.

7. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Iris Galerie

Buongiorno,

La ringraziamo per il suo feedback positivo! Siamo molto lieti di sapere che abbia apprezzato l'esperienza presso la nostra Galleria.

Ci auguriamo di rivederla presto!

Lo Staff Iris Galerie

Vurdert til 5 av 5 stjerner

Amazing service

They are so kind, had a great time, they took a photo of my eye, and explained everything to me.

6. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Iris Galerie

Hello Maria Camila,

Thank you so much for your positive review!
We are delighted to know you loved your experience.

We look forward to seeing you again in one of our galleries!

The Iris Galerie team

Vurdert til 1 av 5 stjerner

Purchase with extreme caution.

N.B. USE EXTREME CAUTION when dealing with this so called company. I had to give one star only because you can’t select ZERO STARS.

We visited one of their Amsterdam shops. Pre-sale: their sales people appear ultra friendly and give the impression of a professional business. DON’T BE FOOLED. In our experience, this is completely false especially when the Post-sale experience kicked in: There was an issue with the quality of the product and artwork provided and it was also smaller than the one ordered and paid for.

The Company has refused to accept any responsibility for this, and also denied our basic consumer rights. We are now contacting the European Consumer Protection Authority to seek full legal redress (and if you have a problem with an Iris Galerie artwork/product we recommend you do so too).

Our advice is to stay well away from this company - don’t buy anything from them. Don’t take my word for it - read the multitude of negative comments on Trust Pilot about very their questionable business practices and also how they (don’t) handle post-sales issues.

It’s truly amazing in this day and age that they are able to operate in this way.

5. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We visited the irisgalerie today in the…

We visited the irisgalerie today in the Mistick Village and had the pleasure of working with Elias. He was wonderful to work with! Very kind and knowledgeable and extremely patient with my 8 year old son who is on the spectrum. As someone who is a photographer myself and has many years of retail customer service experience. I want to emphasize how great he was. I will be back when I decide which piece to buy. Thank you again, Elias!

3. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Iris Galerie

Hello Krystal,

Thank you so much for your positive review!
We are delighted to know you loved your experience with Elias.

We look forward to seeing you again in one of our galleries!

The Iris Galerie team

Vurdert til 5 av 5 stjerner

Great experience

The woman was very nice and knowledgeable and our eyes look amazing.

3. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Iris Galerie

Hello,

Thank you so much for your positive review!
We are delighted to know you loved your experience.

We look forward to seeing you again in one of our galleries!

The Iris Galerie team

Vurdert til 5 av 5 stjerner

Fun science pupil art!!

Fun science art!!! Loved Lucia - very professional and sweet. Don’t miss this stop on your Nrw Orleans gallery tour 😎🤓

2. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Iris Galerie

Hello,

Thank you so much for your positive review!
We are delighted to know you loved your experience with Lucia.

We look forward to seeing you again in one of our galleries!

The Iris Galerie team

Vurdert til 5 av 5 stjerner

Very kind and courteous service!

1. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Iris Galerie

Hello,

Thank you so much for your positive review!
We are delighted to know you loved your experience.

We look forward to seeing you again in one of our galleries!

The Iris Galerie team

Vurdert til 1 av 5 stjerner

I visited Iris Galerie on December 31

I visited Iris Galerie on December 31, and the place was almost completely empty. Despite that, we were made to wait around 40 minutes for the eye photo/keychain service, only to be told in the end that they “couldn’t take us.”

From the moment we walked in, no one greeted us, no one explained anything, and no one acknowledged us. One staff member said he was “doing inventory,” yet during that same time he was actively helping and explaining services to white customers who arrived after us.

This was not a misunderstanding — it was clear, uncomfortable, and discriminatory treatment. The behavior felt racist, dismissive, and extremely unprofessional. There was no reason for the delay, no apology, and no respect shown to us at all.

If you value being treated with basic human decency, NEVER come here. There are plenty of places that offer similar services without making customers feel ignored or discriminated against. This was one of the worst customer service experiences I’ve ever had.

31. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Iris Galerie

Hello,
We are very sorry to read about your experience and to learn how you felt during your visit. This is absolutely not the experience we want our guests to have, and we sincerely apologize for the situation you described.
The concerns you raise are extremely serious and are treated with the utmost importance. Iris Galerie has zero tolerance for any form of discrimination.
We would appreciate the opportunity to look into this situation in more detail and fully understand what happened. We kindly invite you to write us directly at contact@irisgalerie.com, so we can review your case carefully and take the appropriate actions.
Thank you for bringing this to our attention. Your feedback is important to us, and we take it very seriously.

The Iris Galerie Team

Vurdert til 5 av 5 stjerner

Frazer at Brighton was friendly and…

Frazer at Brighton was friendly and knowledgeable. Quite pricey but now there's a unique long awaited family portrait.

30. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til Iris Galerie

Svar fra Iris Galerie

Hello,

Thank you so much for your positive review!
We are delighted to know you loved your experience with Frazer.

We look forward to seeing you again in one of our galleries!

The Iris Galerie team

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