Lovely experience from start to finish. Efficient process with updates throughout, and they were kind enough to speed up our report delivery as we were just waiting on this to complete on our house pu... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The survey was booked very soon after the payment was made. The report came back within the estimated 5-7 days after completion and this was very detailed and clear.
Survey booked very quickly after payment was made. Survey results also came through very quickly. Survey itself was very thorough, covering everything needed and probably more. Plus advice on next st... Vis mer
We did a Level 3 homebuyers survey from IQS via GOTOGroup for £800. Overall the survey looked comprehensive, but it failed to highlight basic issues with the property we are now paying dear... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
IQS is a Building Consultants and Chartered Surveyors, with over 25 years in the industry. IQS provides local knowledge with nationwide coverage.
Kontaktopplysninger
158-162 Bury New Road, M45 6AD, Manchester, Storbritannia
- 01617679862
- info@iqs.co.uk
- iqs.co.uk
4,6
Enestående
147 anmeldelser
Har svart på 77 % av de negative anmeldelsene sine
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Too long from taking payment to getting the report
My purchase was a corporate sale meaning exchange had to take place within 28 days, due to the delay in getting a Level 3 survey report allowed someone time to gazump me as I was unable to exchange until I had the report.
In addition to the charge to instruct the survey, I've incurred charges for searches and legal costs.
I paid for it on 15/8/25, received the report on 17/9/25. After I made payment I had to contact IQS by phone after 5 days as hadn't heard anything which prompted them to instruct the survey. I had to contact them again following the survey for the report. The only thing they did promptly was take payment. I found their telephone team not than interested or understanding of my position each time I spoke to them. If I had known when they took payment it was going to take the time it did I would have gone elsewhere. I then followed their Complaints Policy and didn't even get an acknowledgment of the points I raised in my complaint which says a lot.
The report itself was very good however was no use to me as had lost the purchase by the time I received it. I certainly will not use IQS again. The whole experience has been a waste of my money and time. Looking at previous issues and reviews there's a theme of them taking money but failing to deliver in a timely manner.
15. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra IQS
We acknowledge your frustration and apologise for any inconvenience. However, we would like to clarify that your Level 3 survey report was delivered within our standard timeframe of 7 working days, in line with the terms agreed at the time of booking. The report was of high quality (as acknowledged by yourself), and we provided it on time as per the agreed schedule.
While we understand that timing is important in a corporate sale, we feel that a 2-star rating does not fairly reflect the service provided. We take all feedback seriously and continue to review our processes to ensure survey instruction, payment handling, and reporting remain efficient, while maintaining clear communication with our clients.
Definitely recommend IQS
Had a level 2 survey done. Fast, detailed and easy survey. Definitely recommend using IQS.
1. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra IQS
Thank you for your 5 star review. We’re delighted to hear that you found the survey fast, detailed, and straightforward. We really appreciate your recommendation and are glad we could help with your property purchase.
Got a L3 survey with IQS
Got a L3 survey with IQS, they made the process very easy and provided a top class report. They also offer a call with the surveyor after the survey to go through the findings which a lot of surveyors don’t offer. Would definitely recommend
2. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra IQS
Thank you for your wonderful feedback. We’re really pleased to hear that you found the process straightforward and that you were happy with the quality of the Level 3 report. We’re glad the follow-up call with the surveyor was helpful — we believe it’s an important part of making the findings clear and useful. We truly appreciate your recommendation.
Use IQS for a home survey for the house…
Use IQS for a home survey for the house I am buying . Found IQS very professional the survey was very compreshensive they went on the date that was arranged the price of the survey very competitive
would use again and highly recommend
Thanks to the IQS team
Jonathan
1. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra IQS
Thank you for your 5* review. It’s great to know everything went smoothly on the arranged date and that you were happy with the service and pricing. We really appreciate your feedback.
I recommend!
IQS surveyor was very good, explained all issues clearly to me, prioritising in a follow up phone call, Zak was kind helpful and thorough.
I would highly recommend .
20. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra IQS
Thank you for your feedback. We’re so pleased to hear that you had a positive experience with Zak and that he took the time to clearly explain and prioritise the findings during the follow-up call. We really appreciate your kind words and are glad we could assist you with your survey.
Quick, efficient and friendly!
They were quick, efficient and friendly. They were thorough with their survey and definitely the best price we could find for a level 3 survey.
16. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra IQS
Thank you for your great feedback. We’re delighted to hear that you found our service quick, efficient, and friendly, and that you were happy with the thoroughness of your Level 3 survey. It’s wonderful to know you felt you received great value.
Fantastic experience with IQS
Fantastic experience with IQS. Their team were very easy to communicate with throughout and answered questions promptly. Linden carried out a L3 survey and our report was sent in the expected timeframe. Great report, very thorough but simultaneously well-explained in understandable language, and lots of images. Very reasonable quote compared to some of the others we received.
Wouldn’t hesitate to use IQS again or to recommend to others.
16. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra IQS
Thank you for your kind words and thoughtful feedback!
We're delighted to hear that you had a fantastic experience with us and that Linden’s Level 3 survey met your expectations. We always aim to deliver clear, thorough, and timely reports, so it’s great to know that stood out to you.
Level 3 Survey
I had a level 3 survey booked with IQS. It was completed on time and the report was very thorough and detailed. Answered any queries I had from the report. Would recommend!
19. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra IQS
Thank you for your great feedback. We're really pleased to hear you were happy with the Level 3 survey and found the report detailed and helpful. It's always our aim to provide clear insights and be available for any follow-up questions.
1 enquiry and 1 phone call job done…
1 enquiry and 1 phone call job done could not have been easier the report was full of detail and would highly recommend this service
9. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra IQS
Thank you for the 5* review. We're really pleased to hear how smooth the process was for you and that the report delivered the level of detail you were looking for. Your recommendation is greatly appreciated.
I booked for a Level 2 survey to because I am investing in a new home
I booked for a Level 2 survey to be conducted. It was arranged in a timely manner and conducted on the day and time as stated. I received my report on time and in an easy to understand format. The explanation of the results was easy to follow and at the beginning of each section, there was an indicator to show what the survey had found. Within the section was an explanation of what the indicator meant. I would highly recommend this company when looking to have a survey conducted.
9. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra IQS
Thank you for your detailed and thoughtful review. We're pleased to hear that the Level 2 survey met your expectations and that you found the report both timely and easy to understand. Providing clear, well-structured information is something we really focus on, so it’s great to know that stood out.
Survey missed basic issues
We did a Level 3 homebuyers survey from IQS via GOTOGroup for £800.
Overall the survey looked comprehensive, but it failed to highlight basic issues with the property we are now paying dearly for since we moved in 1 month ago.
It told us the fuse board needed replacing, said it would cost £500. It didn't flag that the wiring of the whole kitchen was illegal, costing thousands to rewire & plaster and meaning building insurance was void until sorted, thus delaying move-in.
Didn't flag that the boiler was so ancient that hot water didn't work. Needing immediate replacement for £3k.
Didnt flag that the water pipe from the shower was broken and routed directly onto the lean-to roof.
It described the lean-to roof as "fair", but didn't flag that it leaks in multiple places. We've put buckets down for now, but far from ideal.
Expected better as we paid for the highest tier survey possible for peace of mind.
19. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra IQS
Dear Samuel,
We are sorry to hear that you have encountered several issues since moving into the property. We understand how frustrating this must be, and we take all client concerns seriously.
However, we would like to clarify the scope of a Level 3 survey as outlined in the RICS Home Survey Standard and our own Terms of Engagement, which were provided prior to the survey.
1. Electrical and Gas Installations
As clearly stated in the report and the RICS guidance, our surveys do not include a test or inspection of electrical or gas installations. We are not qualified electricians or gas engineers and as such can't comment in detail on the condition or compliance of these systems. Where concerns are suspected, we advise clients to commission further specialist inspections.
In your report, we noted that the fuse board appeared dated and recommended replacement — we also included an estimated cost for budgeting purposes only. However, we did not and could not confirm the legal status of wiring throughout the property without a specialist inspection, which falls outside our scope of services.
2. Boiler and Heating Systems
Similarly, we are unable to test the operation or internal condition of boilers or heating systems. We assess visible condition only. If the boiler was aged but appeared to be functional at the time of inspection, this may not have triggered a specific warning unless visual signs of failure were present.
Again, we recommend a Gas Safe engineer inspection if any concern is raised or the boiler appears older.
3. Plumbing Issues
Regarding the broken shower pipe discharging onto the roof — if this was not visible or accessible at the time of inspection, it would not have been possible to report on it. Our inspections are non-invasive, and we cannot dismantle fixtures or fittings.
4. Lean-To Roof
We assessed the lean-to roof as being in ‘fair’ condition based on what was visible at the time. If there has been a significant change in weather since the inspection or deterioration occurred after, this may explain the new leaks. Again, we cannot see through materials or predict hidden issues without further investigation.
We hope this provides further clarity to the building survey report we issued which complies completely with the RICS Home Standard
Brilliant Surveyors
Brilliant Surveyors!
They combined speed, professionalism, and genuine customer care at a level that is sadly rare these days. It was an absolute pleasure dealing with this company.
Fast to act and definitely the cheapest I found.
11. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra IQS
Thank you so much for your kind words. We’re happy to hear you appreciated our speed, professionalism, and customer care. It means a lot to us to know we made the process smooth and affordable for you.
I can't fault the experience with IQS
I can't fault the experience with IQS - quick process from start to finish. The survey was booked in within a couple of days of payment and results sent within a week of completion.
The survey itself was very thorough, to the extent we didn't need to ask questions as everything was covered. I'd highly recommend for home surveys, very clear and detailed explanations of what was found and areas at risk.
9. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra IQS
Thank you so much for your five star review. We’re glad to hear the whole process was smooth and that the survey provided clear, detailed information.
Really quick easy and no fuss.
Really quick easy and no fuss.
28. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra IQS
Thank you for taking the time to leave us a 5* review.
IQS - great and efficient service
IQS were fantastic from start to finish. They offered a very competitive price, carried out the survey quickly, and provided us with a thorough, easy-to-understand report. Everything was clearly explained with thoughtful recommendations, which made the process straightforward even for someone without much knowledge about houses. The service was professional, clear, and efficient — I’d happily use IQS again.
7. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra IQS
Thank you so much for your kind words. We’re delighted to hear you found our service clear, efficient, and helpful. Making the process straightforward and stress-free for our clients is always our priority, so it’s great to know we achieved that for you. We really appreciate your feedback.
Best in the business
The whole process of getting a level 3 survey from IQS was seamless. They were amazing at replying quickly and explained things thoroughly to ensure everything ran as smoothly as possible. I also found the price to be much cheaper than some of their competitors. I will definitely be using IQS in the future.
28. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra IQS
Thank you so much for your 5* review. We're delighted to hear that you found the process smooth and our team responsive and helpful throughout. Providing a high-quality service at a fair price is really important to us, so we're glad that stood out.
Really great communication and quality…
Really great communication and quality of report. A bit cheaper than most places so obviously a bonus!
8. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra IQS
Thank you for the great review. We're pleased to hear you were happy with both the communication and the report quality. Offering great value without compromising on service is what we aim for — so it's great to know that came through. Thanks again for choosing IQS!
I found IQS online at short notice
I found IQS online at short notice, they was really helpful and responsive. I had my survey booked for a few days later and I found the advice from the report to be really helpful
8. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra IQS
Thank you so much for your kind feedback. We're really glad we could assist you at short notice and that you found the report helpful.
Great service
I booked IQS for a level 2 survey on a new property. Service was carried out promptly. The report was thorough and the surveyor happily answered all the questions follow up questions I had. Overall a very professional and pleasant company to work with. Would highly recommend recommend.
14. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra IQS
Thank you for your kind feedback. We’re thrilled to hear that you had a positive experience with our service. We take pride in providing thorough, professional surveys and are always happy to assist with any follow-up questions. It’s great to know we met your expectations, and we truly appreciate your recommendation.
Great service
A high-quality survey conducted by Finlay and Winston on short-notice. They were extremely accommodating and their drone service is a unique service.
I would highly recommend based on my experience.
Thank you both 🙏
3. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra IQS
Thank you so much for your kind words and recommendation. We’re really glad we could help at short notice, and it was a pleasure working with you. Don’t hesitate to reach out if you ever need our services again.
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