Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Product is great, instructions for fitting are pretty and it didn’t take long to install, although ever so slightly fiddly trying to hold the spacers in place whilst tightening up app the screws. I’d... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The most helpful customer service I have ever come across. Nothing was too much trouble and it was all sorted whilst they were on holiday Cannot fault this company

Selskapet har svart

Vurdert til 5 av 5 stjerner

Really easy to install, good instructions, arrived quickly. Such a god send using it and keeping stuff out of the rain when you’re not home. Just takes delivery people a while to figure out how to ope... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Where do I start 🤔 like many people that work it’s a real ball ache to chase deliveries around your county, even leaving polite notices to delivery drivers to leave goods in a safe place doesn’t work... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Postkasseleverandør
  2. Husautomatiseringsselskap

Skrevet av virksomheten

Do you get fed up with missed parcel deliveries? iParcelBox is the smart, secure and simple at-home parcel delivery solution you control from your smartphone.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

215 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

The parcelbox that everyone loves!

This clever box is a must-have for accepting parcels when you are not home! Done with going to the postoffice or your neighbors to get your package... or searching in the backyard where the courier has left it. Our courier don't even ring at our door anymore, he's put it direct in the box... amazing!
The box itself was well packed arrived, and the installation and connection with the box went flawless. For a penny per month you can get the premium service with nice extra's you can do.
And if you have problems, mister Paul is here to help you. He responds in no-time your questions! I've had a missing antenna and Paul helped me outstanding and delivered me the antenna a few days later!

Support for Arlo cameras & Google Home/Assistant are the only things I miss, but I'm sure this will be added soon in the future :)

6. januar 2022
Anmeldelse skrevet uten oppfordring
Logoen til iParcelBox

Svar fra iParcelBox

Thanks Davy, we're delighted that you are pleased with your iParcelBox!

Vurdert til 5 av 5 stjerner

Excellent product

Excellent product. Really great customer support. Easy to speak to on the phone and very helpful when we had a problem with delivery.

14. desember 2021
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Svar fra iParcelBox

Thanks Judith!

Vurdert til 1 av 5 stjerner

They broke my meter box during…

They broke my meter box during installation and left without repairs. There is no sense of responsibility, I am very angry!

11. desember 2021
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Svar fra iParcelBox

Hi Joe.

We have tried several times to contact you, without success. iParcelBox does not provide an installation service - your review does not relate to our company or any of the services were provide.

We have requested that you remove this review and re-post it against the correct company - i.e. whoever undertook the installation services you are referring to.

If you have any issues with your iParcelBox, please contact us via any of our support channels and we'll be happy to help.

Vurdert til 5 av 5 stjerner

this is a fantastic item

So far this is a fantastic item and I would recommend everyone who can should get one as it helps if there are any issues with delivery drivers saying it arrived but you get nothing left.

8. desember 2021
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Svar fra iParcelBox

Wonderful! Thanks for your review Nicholas.

Vurdert til 4 av 5 stjerner

Excellent support sorted out some setup problems.

Had a couple of teething problems with the setup, but the support was first rate. On a Saturday I didn't expect to get someone on their online chat, but did, and got everything working. I haven't actually had a courier use the box yet, instead, they are leaving parcels by the front door!!! I think a sticker on the window may help.

6. desember 2021
Logoen til iParcelBox

Svar fra iParcelBox

Hi, many thanks for your review! We provide a sticker in the pack with the instructions booklet. Window stickers and door handle hangers are also available for purchase on our website.

Vurdert til 4 av 5 stjerner

Seems to work but the clip on the lid…

Seems to work but the clip on the lid that clips into the locking mechanism was broken on arrival. Trying to put a permanent fix on the clip before I use it properly.

1. desember 2021
Logoen til iParcelBox

Svar fra iParcelBox

I’m very sorry to hear that your iParcelBox has arrived damaged. Please contact us via any of our support channels and we’ll arrange for this to be resolved for you.

Vurdert til 5 av 5 stjerner

I had difficulty with setting the box…

I had difficulty with setting the box up with the app.
After contact with the company they helped me with the issues. It is now running fine.
I'm very pleased with the result.

13. november 2021
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Svar fra iParcelBox

I’m very sorry to hear you initially had issues. I'm pleased that we were able to get your app connected correctly, and that you're now pleased with the result. Thank you very much for updating your review to reflect this!

Vurdert til 5 av 5 stjerner

Brilliant service

I have ordered the XL after a really helpful and rapid response from customer services. My situation is unusual and I’m now really confident that the box will give me an independence I couldn’t have with any other

I also have less anxiety about setting it up as know any questions - daft or not - will be answered rapidly and in a way I can understand. If the box is as good as customer service, ( and I think it will be,) then I’m going to be a happy boy!

7. november 2021
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Svar fra iParcelBox

Thanks Jack. We hope you love it when it arrives!

Vurdert til 5 av 5 stjerner

Great service support

My iParcelBox developed a fault. I contacted the customer service team and paul was all over my issue quickly and his support was clear and very helpful.
Paul and iParcelBox box have demonstrated how customer service should be carried out. Without question replacment part sent and problem solved.
I certainly will be continuing to use their products and will encourage my friends and family to also.
I look forward to seeing all the new products they come up with.
Thanks again for the great support.

5. november 2021
Anmeldelse skrevet uten oppfordring
Logoen til iParcelBox

Svar fra iParcelBox

Thanks Matt - glad we could quickly get your issue sorted for you.

Vurdert til 5 av 5 stjerner

Awesome product

Awesome product, but also awesome support. Highly recommended. Have received a steady stream of parcels since setting it up, and it works really well.

20. oktober 2021
Logoen til iParcelBox

Svar fra iParcelBox

Many thanks for your review Julian - we're delighted you're pleased with your iParcelBox!

Vurdert til 5 av 5 stjerner

Does what it promises

Does what it promises. Easy installation, reacts very quickly when you open it with your smartphone, safe and waterproof.

13. september 2021
Logoen til iParcelBox

Svar fra iParcelBox

Thanks JW, glad you like it!

Vurdert til 4 av 5 stjerner

Gemakkelijk voor als het regent dan…

Gemakkelijk voor als het regent dan word mijn pakje niet nat als ik weg ben.

11. september 2021
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Svar fra iParcelBox

Bedankt voor je recensie. We willen graag weten waarom je een ster hebt verwijderd - als we nog iets kunnen doen, laat het ons dan weten!

Thanks for your review. We'd love to know what caused you to take off a star - if there's anything else we could do please let us know!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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