Fantastic service from Iolla. Really pleased with my new prescription polarised sunglasses. Lovely classic style and a great fit at a fraction of the price I've been used to paying elsewhere. Superb f... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
It was my first time buying from IOLLA but it won't be my last. I never enjoy shopping for glasses I have a strong prescription and a lot of the frames I can't buy. I end up with a pair of extortionat... Vis mer
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Accessibility of store within SJQ Layout and uncluttered ambience of store Staff - sales, the right blend of acknowledgement as a customer with clear confident direction to what I was looking for... Vis mer
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Supreme service from start to finish. I was left alone to browse the massive selection of frames in my own time & as soon as I looked like I wanted help, the staff came to offer assistance. From f... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
Kontaktopplysninger
St James Quarter, 3rd Floor, EH1 3AD, Edinburgh, Storbritannia
- 0141 334 9044
4,9
Enestående
477 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Edinburgh store
Edinburgh store - really knowledgeable and helpful staff both when picking the frames and then also with the tricky varifocal transition. Great experience thanks
12. november 2025
Svar fra IOLLA - Edinburgh
This is so fantastic to hear Lorraine! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted. We’d love to see you back in our showroom any time.
Good honest advice in store.
Good honest advice in store.
Wide variety of options to try from.
Brilliant value.
11. november 2025
Svar fra IOLLA - Edinburgh
Hey William, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. Thank you for your continued support, it's very much appreciated. We look forward to seeing you again soon!
Svar fra IOLLA - Edinburgh
We’re delighted to hear you had a great IOLLA experience Susan! Thanks for taking the time to leave this review. We hope to see you again soon.
Excellent service from all the staff
Excellent service from all the staff, great selection of glasses
10. november 2025
Svar fra IOLLA - Edinburgh
We’re delighted to hear you had a great IOLLA experience Carol! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Great Company
Fabulous glasses, now onto my 3rd pair
24. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra IOLLA - Edinburgh
Hey Darren, thanks for leaving a review. It’s great to hear how much you are loving your new IOLLA glasses and you have come back not just once but twice, that's incredible, thank you. We look forward to seeing you back again soon.
Thoroughly positive experience
10. november 2025
Svar fra IOLLA - Edinburgh
Hey Anita, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Helpful staff and great glasses
The staff were helpful, friendly and very efficient in ordering and fitting my glasses. The frames are stylish and robust and will last for years. The shop was attractive with a great selection of frames. IOLLA were recommended to me and I always speak well of them.
7. november 2025
Svar fra IOLLA - Edinburgh
Hey Robin, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Svar fra IOLLA - Edinburgh
Hey Mohammed, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Lovely choice of frames
Lovely choice of frames at very good price. Prescription ready in 2 weeks - pleased with my glasses
5. november 2025
Svar fra IOLLA - Edinburgh
Hey Gail, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
A great selection of stylish specs
A great selection of stylish specs made picking a new pair tricky but great advice from the friendly assistant helped out. Very happy with my newest pair of iolla specs.
5. november 2025
Svar fra IOLLA - Edinburgh
We’re so pleased to hear you love your new specs Pamela! The Inglis frame is a fantastic choice.
Wonderful Glasses!!
Wonderful customer service and a world class product. I’ve bought multiple pairs from IOLLA to expand my collection and take advantage of their unique frames and perfect lenses. And can’t recommend them highly enough. You won’t be disappointed.
30. oktober 2025
Svar fra IOLLA - Edinburgh
Hey, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
I found an available person who helped me efficiently.
I was told to wait for 5 minutes in the shop, but I saw another person doing nothing and asked whether she was able to find my order and do the checks necessary for me to take them away. This was done efficiently and effectively
4. november 2025
Svar fra IOLLA - Edinburgh
Hey, thanks for taking the time to write this review! We apologise for the slight delay in our showroom, however we’re so glad to hear you had a great experience with us. Hopefully we will see you again soon!
Great choice of glasses Great staff who…
Great choice of glasses Great staff who are very professional in their customer dealings
27. oktober 2025
Svar fra IOLLA - Edinburgh
We’re delighted to hear you had a great IOLLA experience Richard! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Your staff were outstanding
Your staff were outstanding. They alweys are
29. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra IOLLA - Edinburgh
Wow, this is so fantastic to hear David! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
Svar fra IOLLA - Edinburgh
Hey, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Svar fra IOLLA - Edinburgh
It's great to hear you had a great IOLLA experience Verna! Thanks for taking the time to write us a lovely review
Very happy
Stunning range of glasses to choose from that you just don't find on the high street. Staff were friendly and efficient and glasses were delivered in no time at all. The price was also fantastic - definitely recommend!
18. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra IOLLA - Edinburgh
Wow, this is so fantastic to hear Bex! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
Svar fra IOLLA - Edinburgh
Thank you so much Fiona! We really appreciate your kind words
Good quality glasses
Good quality glasses , good customer service
Build time takes too long tho.
22. oktober 2025
Svar fra IOLLA - Edinburgh
Hi Chris! We're so sorry to hear that you're unhappy with our delivery times. We quote a lead time of 6-12 working days for all prescription orders and can see that your glasses were available for collection on working day 8 despite your order being quite complex.
Thanks for taking the time to share your feedback with us though, hearing from our customers helps us learn and grow as a business. A member of a customer support team will reach out shortly to see if we can help in any way
Great service
Great service. And very quick. Love the designs and concept of one price. I will be back for more very soon
21. oktober 2025
Svar fra IOLLA - Edinburgh
Hey Gill, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.