Fantastic service from Iolla. Really pleased with my new prescription polarised sunglasses. Lovely classic style and a great fit at a fraction of the price I've been used to paying elsewhere. Superb f... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
After purchasing spectacles I felt they were uncomfortable to wear, and returned to the Edinburgh St James Quarter store. I received an excellent service from Jodie (Asst. Manager). She replaced my sp... Vis mer
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It was my first time buying from IOLLA but it won't be my last. I never enjoy shopping for glasses I have a strong prescription and a lot of the frames I can't buy. I end up with a pair of extortionat... Vis mer
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Supreme service from start to finish. I was left alone to browse the massive selection of frames in my own time & as soon as I looked like I wanted help, the staff came to offer assistance. From f... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
Kontaktopplysninger
St James Quarter, 3rd Floor, EH1 3AD, Edinburgh, Storbritannia
- 0141 334 9044
4,9
Enestående
483 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra IOLLA - Edinburgh
Hey, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Svar fra IOLLA - Edinburgh
It's great to hear you had a great IOLLA experience Verna! Thanks for taking the time to write us a lovely review
Very happy
Stunning range of glasses to choose from that you just don't find on the high street. Staff were friendly and efficient and glasses were delivered in no time at all. The price was also fantastic - definitely recommend!
18. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra IOLLA - Edinburgh
Wow, this is so fantastic to hear Bex! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
Svar fra IOLLA - Edinburgh
Thank you so much Fiona! We really appreciate your kind words
Good quality glasses
Good quality glasses , good customer service
Build time takes too long tho.
22. oktober 2025
Svar fra IOLLA - Edinburgh
Hi Chris! We're so sorry to hear that you're unhappy with our delivery times. We quote a lead time of 6-12 working days for all prescription orders and can see that your glasses were available for collection on working day 8 despite your order being quite complex.
Thanks for taking the time to share your feedback with us though, hearing from our customers helps us learn and grow as a business. A member of a customer support team will reach out shortly to see if we can help in any way
Great service
Great service. And very quick. Love the designs and concept of one price. I will be back for more very soon
21. oktober 2025
Svar fra IOLLA - Edinburgh
Hey Gill, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Good product choice
Great marketing. Helpful staff who were knowledgeable about their product.
Love the modern styles
21. oktober 2025
Svar fra IOLLA - Edinburgh
Hey Anne, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Lovely staff
Lovely staff, experience is so simple, no hidden additional charges when you get to checkout. And glasses delivered to my door in 2 days - superb!
11. oktober 2025
Svar fra IOLLA - Edinburgh
Hey Chris, wow what a lovely review, thank you so much! We look forward to seeing you back again soon.
Got my Iolla glasses refreshed
Got my Iolla glasses refreshed, I’m so happy with them
24. september 2025
Svar fra IOLLA - Edinburgh
Hey Mercedes, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
Love my new Specs
Love my new Specs. Enjoyed the experience of choosing and buying them .... with perfect unobtrusive service and advice....
I will also look after them with the refillable cleaner .
Thanks 👌👍
21. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra IOLLA - Edinburgh
Hey Helen, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
Excellent support and service
Excellent support and service while choosing suitable frames.
The completed spectacles were perfect in performance, style -and very reasonably priced.
Highly recommended.
17. oktober 2025
Svar fra IOLLA - Edinburgh
Hey Wendi, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Helpful advice from pleasant and…
Helpful advice from pleasant and attentive staff - very professional approach and excellent , quality specs!
16. oktober 2025
Svar fra IOLLA - Edinburgh
Wow, this is so fantastic to hear! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
Svar fra IOLLA - Edinburgh
Hey Ben, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Not as expensive as you would think being in St James Quarter
Great choice of frames.
Great customer service.
Great price too.
16. oktober 2025
Svar fra IOLLA - Edinburgh
We’re delighted to hear you had a great IOLLA experience Brenda! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Svar fra IOLLA - Edinburgh
Hey Jane, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Staff were very helpful
Staff were very helpful, glasses were delivered on time. All is good
15. oktober 2025
Svar fra IOLLA - Edinburgh
Hey, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Svar fra IOLLA - Edinburgh
Hey Zenia, thanks for leaving us this 5 star review! We hope to see you again soon.
Svar fra IOLLA - Edinburgh
Hey Camilo, thanks for leaving us this 5 star review! We hope to see you again soon.
Svar fra IOLLA - Edinburgh
Hey Peter, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Generally good all-round experience
Generally good all-round experience, the only reason I didn't give them 5 stars is cos they don't do polarized lenses for sunglasses so they're not a 1-stop shop if you want that.
Staff were helpful and not at all pushy.
Once I'd ordered the frames, delivery would've been 3 days but I opted to shift the delivery day (which was straightforward with Royal Mail Tracked).
7. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra IOLLA - Edinburgh
We’re delighted to hear you had a great IOLLA experience! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.